112 Questions
What is the primary purpose of the CSA Briefing?
To brief the flight attendant on load factor and coordinate boarding
Which of the following is NOT a standard brief item in the Crew Briefing?
Weather Forecast
According to the FAM, where should the crew luggage be stowed on an A320?
OHB FWD of row 5
What is the primary responsibility of the Flight Attendant 'A' during the pre-flight process?
Briefing with the CSA
When does the boarding of customers begin?
Immediately
What is the primary responsibility of a flight attendant during boarding?
To monitor the overhead bin space and assist with stowage
What is the purpose of the 'Must Read' memos?
To inform flight attendants of new revisions or bulletins
Which of the following is a Compliance Area in the pre-flight process?
Cabin Safety and Security
What is the purpose of the 'FWD Entry' area in the A320 boarding positions?
Entry point for passengers in the forward cabin
What is the primary purpose of the Preflight Checklist 'E'?
To check the cabin for items that don't belong
In which area of the A321 aircraft would you find Exit Row 13?
Exit Row 13 and Mid-Cabin
Who is responsible for conducting the safety demonstration?
Flight Attendant 'A'
What is the sequence of boarding as per the boarding order?
The sequence is not specified in the content
What is the primary purpose of the Preflight Checklist 'B'?
To check the assigned jumpseat and equipment
What is the primary focus of the FAM 55.25 Passenger Boarding Procedures?
Passenger boarding and stowage of carry-on items
Which of the following is NOT a component of the Preflight Checklist 'C'?
Cabin Safety and Security
What is the purpose of the 'Overwing Exit' area in the A320 boarding positions?
Exit point in case of an emergency
What is the role of a flight attendant during the boarding process?
To monitor the overhead bin space and assist with stowage of carry-on items
Who provides the cabin count during the Pre-Departure Announcement?
Flight Attendant 'A'
What is the correct sequence of positions for the Safety Demonstration on an A321NEO?
'A', 'C', 'E', 'D', 'B'
What is the purpose of the 'All-Call' during the Pre-Departure Announcement?
To verify that all doors are armed
During the Taxi Announcements, who is responsible for the Safety Demonstration?
Flight Attendant 'B'
What is the correct location of the Compliance Area on an A320?
FWD Cabin and Galley
When does the Safety Demonstration take place?
Before takeoff
What happens during an Exception for Gate Departure?
The jetway is returned to the gate
Who is responsible for verifying that all doors are armed during the Pre-Departure Announcement?
Flight Attendant 'A'
What is the purpose of the 'cross check completed' announcement?
To indicate that the Safety Demonstration is complete
What is the correct sequence of positions for the Compliance Area on an A321NEO?
FWD, FWD Cabin, Mid-Cabin, AFT Cabin, Galley
Who is responsible for monitoring overhead bin space during passenger boarding?
All Flight Attendants
What is the location of Exit Row 18 on an A321NEO?
Mid-Cabin
What is the sequence of boarding according to the Boarding Order?
- A, 2. C, 3. D, 4. B
During the Pre-Departure Announcement, who provides the cabin count?
All Flight Attendants
What is the purpose of the Cross-Check Completed announcement?
To signal the completion of the pre-flight checks
What is the primary purpose of the Preflight Checklist 'E' in the A320?
To ensure the cabin is tidy and trash-free
During the Taxi Announcements, who is responsible for the Safety Demonstration?
All Flight Attendants
During the Pre-Departure Announcement, who provides the cabin count?
The Lead Flight Attendant
What is the location of the Compliance Area on an A320?
Row Area
What is the purpose of the 'All-Call' during the Pre-Departure Announcement?
To ensure all passengers are seated and belted
When does the Safety Demonstration take place?
During the Taxi Announcements
During the Taxi Announcements, who is responsible for the Safety Demonstration?
The Flight Attendant 'A'
What happens during an Exception for Gate Departure?
The aircraft departs from a remote stand
Who is responsible for verifying that all doors are armed during the Pre-Departure Announcement?
The Lead Flight Attendant
What is the correct location of the Compliance Area on an A320?
Forward of row 5
When does the Safety Demonstration take place?
During the Taxi Announcements
What is the purpose of the 'cross check completed' announcement?
To confirm the compliance area is complete
What is the correct sequence of positions for the Safety Demonstration on an A321NEO?
FWD, then Exit Row 13, then AFT
During the Pre-Departure Announcement, who provides the cabin count?
Flight Attendant 'A'
What is the purpose of the 'All-Call' during the Pre-Departure Announcement?
To verify that all doors are armed
During the Safety Demonstration on an A320, which Flight Attendant is responsible for the announcement?
Flight Attendant 'B'
What happens during an Exception for Gate Departure?
The aircraft returns to the gate and the jetway is returned to the entry door
Who is responsible for verifying that all doors are armed during the Pre-Departure Announcement?
Flight Attendant 'A'
What is the purpose of the 'cross check completed' announcement?
To confirm that all doors are armed
During the Taxi Announcements, who is responsible for the Safety Demonstration?
Flight Attendant 'B'
Where is the Compliance Area located on an A321NEO?
FWD Cabin
What is the sequence of positions for the Safety Demonstration on an A321?
A, C, E, D, B
When does the Safety Demonstration take place?
Before takeoff
During the Pre-Departure Announcement, ________________ provides the cabin count.
Flight Attendant
The primary purpose of the Preflight Checklist 'E' is to ensure the cabin is ________________ and ready for departure.
clean
The Compliance Area is located in the ________________ of the A320 aircraft.
FWD
Flight Attendant “A” will provide the cabin count.The PAX count is __ with ___ infants and ___ ACMs.
number
During the Taxi Announcements, the Safety Demonstration is conducted by ________________.
Flight Attendant
The purpose of the 'All-Call' during the Pre-Departure Announcement is to ________________ all passengers.
alert
After each Flight Attendant station has confirmed his/her door is armed, Flight Attendant “A” will visually verify doors armed via the __.
FAP
The Safety Demonstration takes place during the ________________ process.
boarding
Once confirmed, Flight Attendant “A” will say “___ Verified.”
All Doors
During an Exception for Gate Departure, the ________________ procedures are followed.
standard
The __ demonstation takes place before takeoff.
Safety
The Cross-Check Completed announcement is made after the cabin has been ________________.
inspected
During the Pre-Departure Announcement, Flight Attendant “A” will provide the __ count.
cabin
The primary responsibility of a flight attendant during the pre-departure process is to ensure the ________________ is completed.
Preflight Checklist
The Safety Demonstration takes place on the __ (A320, A321, A321NEO).
Airbus
The Compliance Area is responsible for ensuring ________________ with company policies and regulations.
compliance
During the Taxi Announcements, the __ Demonstration takes place.
Safety
The Compliance Area on an A320 is located at the __.
FWD
The __ Announcement is made during the Pre-Departure Announcement.
All-Call
During an Exception for Gate Departure, there may be a return to the __ and/or the jetway may be returned briefly to the entry door.
gate
According to the FAM 55.25, CSA begins ______ customers immediately.
boarding
During passenger boarding, flight attendants should ______ and smile.
greet
The 'Overwing Exit' area on an A320 is designated as ______ and ______ areas.
Row Area
On an A321NEO, Exit Row 18 is located in the ______ Cabin.
Mid-Cabin
During the Pre-Departure Announcement, flight attendants provide the ______ count.
cabin
The primary responsibility of a flight attendant during boarding is to ______ with stowage of carry-on items.
assist
On an A320, the Compliance Area is located in the ______ area.
FWD
The Safety Demonstration takes place during the ______ Announcements.
Taxi
Flight Attendant 'A' will brief with ______ prior to boarding regarding load factor and coordinate when boarding will begin.
CSA
The ______ Briefing includes Standard Brief items that are SOPs, such as Flight Attendant Manual, Compliance, Cabin Safety and Security, Security Procedures, and Emergency Procedures.
Crew
During the Preflight Checklist, 'B' includes checking assigned jumpseat and equipment, unassigned jumpseat(s), Zone B (AFT) emergency equipment, and ______ packs - doors properly disarmed.
Slide
Flight Attendant “A” will provide the cabin count. The PAX count is ___ with ___ infants and ___ ACMs.
the,
The Preflight Checklist 'E' includes checking the cabin to ensure seatbacks are free of trash, tray tables are stowed locked, and ______ and life vests are in place.
Seat
What: Airbus (A320, A321, A321NEO) Safety Demo When: Before ___.
takeoff
During the ______ Announcement, the cabin count is provided by Flight Attendant 'A'.
Pre-Departure
The Safety Demonstration takes place during the ______ Announcements.
Taxi
During the Taxi Announcements, who is responsible for the Safety Demonstration? The answer is Flight Attendant “___”.
B
A320 Safety Demonstration Positions “A” “C” “D” “___”.
B
During the Pre-Departure Announcement, Flight Attendant 'A' is responsible for verifying that all ______ are armed.
Doors
A321 Safety Demonstration Positions “A” “C” “E” “D” “___”.
B
The Compliance Area on an A320 is located in the ______ area.
FWD
During an Exception for ______ Departure, special procedures are followed.
Gate
A321NEO Safety Demonstration Positions “A” “C” “E” “D” “___”.
B
The 'All-Call' announcement during the Pre-Departure Announcement is made to ensure that all Flight Attendants are in their ______ positions.
Assigned
Flight Attendant “A” will visually verify doors armed via the ___.
FAP
Flight Attendant “A” will say “All Doors ___”.
Verified
During an Exception for Gate Departure, occasionally there are situations where there is a return to the gate and/or the jetway may be returned briefly to the entry ___.
door
After each Flight Attendant station has confirmed his/her door is armed, Flight Attendant “A” will visually verify doors armed via the ___.
FAP
CSA begins ______ customers immediately
boarding
During the Pre-Departure Announcement, the cabin count is provided by ______
Flight Attendant
The ______ Demonstration takes place during the Pre-Departure Announcement
Safety
During the Taxi Announcements, the ______ Demonstration is responsible
Flight Attendant
The ______ Area is located in the A320 boarding positions
FWD Entry
The Compliance Area is located in the ______ of the A320
cabin
During the Pre-Departure Announcement, ______ is responsible for verifying that all doors are armed
Flight Attendant
The correct sequence of positions for the ______ Demonstration on an A321NEO is 'A', 'C', 'E', 'D', 'B'
Safety
Study Notes
Check-in Procedures
- Check in with Captain (if available) and update FAM with any new revisions, temporary revisions, or bulletins.
- Check company/department communications via designated programs/postings.
- Read “Must Read” memos and comply.
- Attend and participate in Crew Briefing.
Preflight Duties
- Flight Attendant “A” briefs with CSA prior to boarding regarding load factor, coordination of boarding, and special requests.
- Conduct Standard Briefing, covering topics such as:
- Flight Attendant Manual
- Compliance
- Cabin Safety and Security
- Security Procedures
- Crew Communication/CRM
- Emergency Procedures
- International Operations
- Tarmac Delay Program
- Assist with A/C tidying, security search, and stowage of crew luggage.
- Stow crew luggage according to designated areas and aircraft type.
Crew Luggage Stowage
- Crew luggage stowage locations vary by aircraft type (A320, A321, A321NEO) and Flight Attendant position (“A”, “B”, “C”, “D”, “E”).
- Ensure luggage is stowed in designated areas, such as OHB FWD or AFT of specific rows, depending on the aircraft type.
Preflight Checklist
- Assigned jumpseat and equipment:
- Shoulder Harness
- Lap Belt
- Seat Pan
- Headrest
- Flashlight
- Life Vest
- MRT
- Unassigned jumpseat(s) and equipment
- Zone B (AFT) emergency equipment
- Galley equipment, sealed carts, and lavatories
- PA/Interphone and slide packs – doors properly disarmed
- Food/beverage AFT galley, including liquor, drink cart prep, and ice the beer
- Announcements
- Escape Lines and FWD Seatbelt extensions (A320 and A321)
- 2R/2L Doors, slide pressure bottle, and demo equipment (A321)
Preflight Checklist “E”
- Cabin preparation:
- Seatbacks free of trash
- Tray tables stowed and locked
- Seatbacks in upright position
- Safety Information Cards in every seatback pocket
- Seat cushions and life vests
- OHB open and empty
- Check for items that don’t belong
All-Call Departure
- Visual verification of doors armed via the FAP
- Confirmation of cabin count, including PAX, infants, and ACMs
Safety Demonstration
- What: Airbus (A320, A321, A321NEO) Safety Demo
- When: Before takeoff, after “cross-check completed”
- Whom: Flight Attendant “B”
- Safety Demonstration positions vary by aircraft type (A320, A321, A321NEO)
Compliance Areas
- A320 Compliance Areas:
- FWD Cabin
- AFT Cabin
- A321 Compliance Areas:
- FWD Cabin
- Mid-Cabin
- AFT Cabin
- A321NEO Compliance Areas:
- FWD Cabin
- Mid-Cabin
- AFT Cabin
Passenger Boarding Procedures
- Greet and smile
- Monitor carry-on items
- Assist with stowage of carry-on items and monitor overhead bin space
- Child Restraint Systems (CRS)
- Seat location
- Boarding positions vary by aircraft type (A320, A321, A321NEO)
Exception for Gate Departure
- Occasionally, there may be a return to the gate and/or the jetway may be returned briefly to the entry door.
- CSA begins boarding customers immediately.
Check-in Procedures
- Check-in with Captain (if available) within 55 minutes
- Update FAM with any new revisions, temporary revisions, or bulletins
- Check company/department communications via designated programs/postings
- Read "Must Read" memos and comply
- Attend and participate in Crew Briefing
Preflight Duties
- Flight Attendant "A" will brief with CSA prior to boarding regarding:
- Load factor
- Coordinate when boarding will begin
- Discuss any specials (i.e. infants, customers with disabilities, LEOs, etc.)
- Standard Brief items that are SOPs:
- Flight Attendant Manual
- Compliance
- Cabin Safety and Security
- Security Procedures
- Crew Communication/CRM
- Emergency Procedures
- International Operations
- Tarmac Delay Program
Crew Briefing
- All Flight Attendants must participate in the Crew Briefing
Preflight Checklist - All Flight Attendants
- Assist with A/C tidying
- Security search (as necessary)
- Stow crew luggage according to designated locations:
- A320: "A" - OHB FWD of row 5, "B" - OHB AFT of row 25 or underneath last row of seats, etc.
- A321: "A" - OHB FWD of row 5, "B" - OHB AFT of row 36 or underneath last row of seats, etc.
- A321NEO: "A" - OHB FWD of row 5, "B" - OHB AFT of row 36 or underneath last row of seats, etc.
Assigned Jumpseats
- Ensure assigned jumpseat has:
- Shoulder Harness
- Lap Belt
- Seat Pan
- Headrest
- Flashlight
- Life Vest
- MRT
Preflight Checklist "B"
- Check:
- Assigned jumpseat and equipment
- Unassigned jumpseat(s)
- Zone B (AFT) emergency equipment
- AFT:
- PA/Interphone
- Slide packs - doors properly disarmed
- Galley equipment, sealed carts
- Lavatories
- Food/beverage AFT galley (including liquor), drink cart prep, and ice the beer
- Announcements
Preflight Checklist "C"
- Check:
- A320:
- Escape Lines
- FWD Seatbelt extensions
- A321:
- FWD Seatbelt extensions
- A321NEO:
- FWD Seatbelt extensions
- A320:
Preflight Checklist "E"
- Check:
- Assigned jumpseat and equipment
- Cabin:
- Seatbacks free of trash
- Tray tables stowed locked
- Seatbacks in upright position
- Safety Information Cards in every seatback pocket
- Seat cushions and life vests
- OHB open and empty
- Check for items that don't belong
- A321:
- 2R/2L Doors:
- Properly disarmed
- Slide pressure bottle
- Verify handle cover is closed over door control handle
- 2L PA/Interphone
- 2R Seatbelt extensions
- Demo Equipment
- Emergency Equipment
- Life Raft
- 2R/2L Doors:
Preflight Checklist "E", cont.
- Check:
- A321:
- Cabin:
- Seatbacks free of trash
- Tray tables stowed locked
- Seatbacks in upright position
- Safety Information Cards in every seatback pocket
- Seat cushions and life vests
- OHB open and empty
- Check for items that don't belong
- Cabin:
- A321:
"All-Call" Departure
- Flight Attendant "A" will:
- Visually verify doors armed via the FAP
- Provide the cabin count: PAX count is ___ with ___ infants and ___ ACMs
- Say "All Doors Verified"
Announcements
- What: Airbus (A320, A321, A321NEO) Safety Demo
- When: Before takeoff, "cross check completed"
- Whom: Flight Attendant "B"
Safety Demonstration Positions
- A320:
- "A" - FWD Galley
- "C" - AFT Galley
- "D" - AFT Cabin
- "B" - Overwing Exit
- A321NEO:
- "A" - FWD Galley
- "C" - FWD Cabin
- "E" - Mid-Cabin
- "D" - AFT Cabin
- "B" - Overwing Exit
Compliance Areas
- A320:
- FWD Galley - "A"
- FWD Cabin - "C"
- AFT Galley - "D"
- AFT Cabin - "B"
- A321:
- FWD Galley - "A"
- FWD Cabin - "C"
- Mid-Cabin - "E"
- AFT Galley - "D"
- AFT Cabin - "B"
- A321NEO:
- FWD Galley - "A"
- FWD Cabin - "C"
- Mid-Cabin - "E"
- AFT Galley - "D"
- AFT Cabin - "B"
Passenger Boarding Procedures
- Greet and smile
- Monitor carry-on
- Assist with stowage of carry-on items
- Monitor overhead bin space
- Child Restraint Systems (CRS)
- Seat location
Boarding Positions
- A320:
- "A" - FWD Entry
- "C" - Overwing Exit Row Area
- "D" - AFT Entry
- "B" - Overwing Exit
- A321:
- "A" - FWD Entry
- "C" - Exit Row 13
- "E" - Mid-Cabin
- "D" - AFT Entry
- "B" - Overwing Exit
- A321NEO:
- "A" - FWD Entry
- "C" - Exit Row 18
- "E" - Mid-Cabin
- "D" - AFT Entry
- "B" - Overwing Exit
Check-in Procedures
- Check in with the Captain (if available) and update the FAM with any new revisions, temporary revisions, or bulletins.
- Read "Must Read" memos and comply.
- Attend and participate in the Crew Briefing.
Preflight Duties
- Brief with CSA prior to boarding regarding load factor, coordination of boarding, and any special requirements (e.g., infants, customers with disabilities, LEOs).
- Conduct a Standard Brief, covering Standard Brief items that are SOPs, including:
- Flight Attendant Manual
- Compliance
- Cabin Safety and Security
- Security Procedures
- Crew Communication/CRM
- Emergency Procedures
- International Operations
- Tarmac Delay Program
- Assist with A/C tidying and security search (as necessary).
- Stow crew luggage according to the designated areas for each aircraft type (A320, A321, A321NEO).
Crew Luggage Stowage
- A320:
- "A" stows luggage in OHB FWD of row 5
- "B" stows luggage in OHB AFT of row 25 or underneath last row of seats
- "C" stows luggage in OHB FWD of row 5
- "D" stows luggage in OHB AFT of row 22 or underneath last row of seats
- "E" stows luggage near Flight Attendant assigned jumpseat
- A321:
- "A" stows luggage in OHB FWD of row 5
- "B" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "C" stows luggage in OHB FWD of row 5
- "D" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "E" stows luggage near Flight Attendant assigned jumpseat
- A321NEO:
- "A" stows luggage in OHB FWD of row 5
- "B" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "C" stows luggage in OHB FWD of row 5
- "D" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "E" stows luggage near Flight Attendant assigned jumpseat
Assigned Jumpseats
- Ensure the assigned jumpseat has:
- Shoulder Harness
- Lap Belt
- Seat Pan
- Headrest
- Flashlight
- Life Vest
- MRT
Preflight Checklists
- Preflight Checklist "B":
- Assigned jumpseat and equipment
- Unassigned jumpseat(s)
- Zone B (AFT) emergency equipment
- AFT galley equipment, sealed carts, and lavatories
- Food/beverage AFT galley and drink cart prep
- Announcements
- Preflight Checklist "C":
- Escape Lines
- FWD Seatbelt extensions (A320, A321, A321NEO)
- Preflight Checklist "E":
- Assigned jumpseat and equipment
- Cabin:
- Seatbacks free of trash
- Tray tables stowed and locked
- Seatbacks in upright position
- Safety Information Cards in every seatback pocket
- Seat cushions and life vests
- OHB open and empty
- Check for items that don't belong
Pre-Departure Announcements
- Prepare Doors – Gate Departure:
- Confirm all doors are armed via the FAP
- Provide cabin count (number of passengers, infants, and ACMs)
- "All-Call", cont.:
- Visually verify doors armed
- Say "All Doors Verified"
- Safety Demonstration (A320, A321, A321NEO):
- Positioning and Reading Announcements
- Compliance Areas
- A320, A321, and A321NEO Compliance Areas:
- FWD and AFT Galley
- FWD and AFT Cabin
- Mid-Cabin (A321 and A321NEO)
- Exception for Gate Departure:
- Occasionally, there may be a return to the gate and/or the jetway may be returned briefly to the entry door
- CSA begins boarding customers immediately
Passenger Boarding Procedures
- Passenger Boarding – All Flight Attendants:
- Greet and smile
- Monitor carry-on items
- Assist with stowage of carry-on items
- Monitor overhead bin space
- Child Restraint Systems (CRS)
- Seat location
- Boarding Positions:
- A320:
- Overwing Exit
- Row Area and AFT Entry
- A321:
- FWD Entry
- Exit Row 13 and Mid-Cabin
- Exit Row 27 and AFT Entry
- A321NEO:
- FWD Entry
- Exit Row 18 and Mid-Cabin
- Exit Row 29 and AFT Entry
- A320:
Check-in Procedures
- Check in with the Captain (if available) and update the FAM with any new revisions, temporary revisions, or bulletins.
- Read "Must Read" memos and comply.
- Attend and participate in the Crew Briefing.
Preflight Duties
- Brief with CSA prior to boarding regarding load factor, coordination of boarding, and any special requirements (e.g., infants, customers with disabilities, LEOs).
- Conduct a Standard Brief, covering Standard Brief items that are SOPs, including:
- Flight Attendant Manual
- Compliance
- Cabin Safety and Security
- Security Procedures
- Crew Communication/CRM
- Emergency Procedures
- International Operations
- Tarmac Delay Program
- Assist with A/C tidying and security search (as necessary).
- Stow crew luggage according to the designated areas for each aircraft type (A320, A321, A321NEO).
Crew Luggage Stowage
- A320:
- "A" stows luggage in OHB FWD of row 5
- "B" stows luggage in OHB AFT of row 25 or underneath last row of seats
- "C" stows luggage in OHB FWD of row 5
- "D" stows luggage in OHB AFT of row 22 or underneath last row of seats
- "E" stows luggage near Flight Attendant assigned jumpseat
- A321:
- "A" stows luggage in OHB FWD of row 5
- "B" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "C" stows luggage in OHB FWD of row 5
- "D" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "E" stows luggage near Flight Attendant assigned jumpseat
- A321NEO:
- "A" stows luggage in OHB FWD of row 5
- "B" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "C" stows luggage in OHB FWD of row 5
- "D" stows luggage in OHB AFT of row 36 or underneath last row of seats
- "E" stows luggage near Flight Attendant assigned jumpseat
Assigned Jumpseats
- Ensure the assigned jumpseat has:
- Shoulder Harness
- Lap Belt
- Seat Pan
- Headrest
- Flashlight
- Life Vest
- MRT
Preflight Checklists
- Preflight Checklist "B":
- Assigned jumpseat and equipment
- Unassigned jumpseat(s)
- Zone B (AFT) emergency equipment
- AFT galley equipment, sealed carts, and lavatories
- Food/beverage AFT galley and drink cart prep
- Announcements
- Preflight Checklist "C":
- Escape Lines
- FWD Seatbelt extensions (A320, A321, A321NEO)
- Preflight Checklist "E":
- Assigned jumpseat and equipment
- Cabin:
- Seatbacks free of trash
- Tray tables stowed and locked
- Seatbacks in upright position
- Safety Information Cards in every seatback pocket
- Seat cushions and life vests
- OHB open and empty
- Check for items that don't belong
Pre-Departure Announcements
- Prepare Doors – Gate Departure:
- Confirm all doors are armed via the FAP
- Provide cabin count (number of passengers, infants, and ACMs)
- "All-Call", cont.:
- Visually verify doors armed
- Say "All Doors Verified"
- Safety Demonstration (A320, A321, A321NEO):
- Positioning and Reading Announcements
- Compliance Areas
- A320, A321, and A321NEO Compliance Areas:
- FWD and AFT Galley
- FWD and AFT Cabin
- Mid-Cabin (A321 and A321NEO)
- Exception for Gate Departure:
- Occasionally, there may be a return to the gate and/or the jetway may be returned briefly to the entry door
- CSA begins boarding customers immediately
Passenger Boarding Procedures
- Passenger Boarding – All Flight Attendants:
- Greet and smile
- Monitor carry-on items
- Assist with stowage of carry-on items
- Monitor overhead bin space
- Child Restraint Systems (CRS)
- Seat location
- Boarding Positions:
- A320:
- Overwing Exit
- Row Area and AFT Entry
- A321:
- FWD Entry
- Exit Row 13 and Mid-Cabin
- Exit Row 27 and AFT Entry
- A321NEO:
- FWD Entry
- Exit Row 18 and Mid-Cabin
- Exit Row 29 and AFT Entry
- A320:
Learn the essential check-in procedures for reporting for duty, including checking with the captain, updating files, and attending crew briefings.
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