Podcast
Questions and Answers
What should cabin crew report during the taxi phase?
What should cabin crew report during the taxi phase?
- Abnormal noise only
- Flight delays
- Cabin Secure (correct)
- In-flight emergency situation
Which of the following is NOT a situation that requires immediate reporting to the flight deck?
Which of the following is NOT a situation that requires immediate reporting to the flight deck?
- Fuel leakage
- Cabin crew preparing dinner (correct)
- A burning smell in the cabin
- An outbreak of fire inside the cabin
During which phase can cabin crew call to report 'Cabin Secure'?
During which phase can cabin crew call to report 'Cabin Secure'?
- Take-off only
- Approach and taxi (correct)
- Taxi and landing
- Cruise level only
What should a cabin crew member do to report an abnormal situation during the Sterile Flight Deck?
What should a cabin crew member do to report an abnormal situation during the Sterile Flight Deck?
Which item is NOT listed as an abnormal situation requiring immediate reporting?
Which item is NOT listed as an abnormal situation requiring immediate reporting?
What should NOT be communicated between cabin crew during the Sterile Flight Deck phase?
What should NOT be communicated between cabin crew during the Sterile Flight Deck phase?
Which of the following is a situation that cabin crew should report during cruise level?
Which of the following is a situation that cabin crew should report during cruise level?
Why is it forbidden for cabin crew to communicate via interphone during the Sterile Flight Deck phase?
Why is it forbidden for cabin crew to communicate via interphone during the Sterile Flight Deck phase?
What must each passenger do with their hand baggage during check-in?
What must each passenger do with their hand baggage during check-in?
Under what circumstance should baggage checks be conducted?
Under what circumstance should baggage checks be conducted?
If a passenger's baggage does not fit under the seat, where should it be placed next?
If a passenger's baggage does not fit under the seat, where should it be placed next?
What needs to be done if baggage does not fit in either a seat or an overhead compartment?
What needs to be done if baggage does not fit in either a seat or an overhead compartment?
What items should passengers remove from their baggage when it is tagged as oversize?
What items should passengers remove from their baggage when it is tagged as oversize?
What is the maximum extent to which small carry-on bags can extend over unoccupied seats?
What is the maximum extent to which small carry-on bags can extend over unoccupied seats?
How should the baggage on unoccupied seats be secured?
How should the baggage on unoccupied seats be secured?
What is the maximum number of service animals allowed on a Corendon Airlines flight?
What is the maximum number of service animals allowed on a Corendon Airlines flight?
What should not happen when a bag is placed in an overhead compartment?
What should not happen when a bag is placed in an overhead compartment?
Which type of dogs are required to wear a muzzle during the flight?
Which type of dogs are required to wear a muzzle during the flight?
Where should passengers with service animals preferably be seated?
Where should passengers with service animals preferably be seated?
What documentation is required for emotional support animals?
What documentation is required for emotional support animals?
Are service animals allowed on the seats during a flight?
Are service animals allowed on the seats during a flight?
What is the maximum duration for a flight where documentation regarding an animal's ability to relieve itself is required?
What is the maximum duration for a flight where documentation regarding an animal's ability to relieve itself is required?
Which animals cannot be accepted as service animals?
Which animals cannot be accepted as service animals?
How must all service dogs be managed during the flight?
How must all service dogs be managed during the flight?
What is the seating arrangement for INAD passengers on the aircraft?
What is the seating arrangement for INAD passengers on the aircraft?
What should be done with the documents of INAD passengers during the flight?
What should be done with the documents of INAD passengers during the flight?
How are deportees defined in this context?
How are deportees defined in this context?
What must the Handling Agent inform before the boarding of a deportee?
What must the Handling Agent inform before the boarding of a deportee?
What action can the PIC take if they feel deportees may endanger the flight?
What action can the PIC take if they feel deportees may endanger the flight?
What is the abbreviation used for accompanied deportees?
What is the abbreviation used for accompanied deportees?
What is the policy regarding alcohol service to INAD passengers?
What is the policy regarding alcohol service to INAD passengers?
What should be done with deportee documents during the flight?
What should be done with deportee documents during the flight?
Which personal items are prohibited from being placed along exit rows?
Which personal items are prohibited from being placed along exit rows?
What must be done if a bag cannot be secured by the restraint bar?
What must be done if a bag cannot be secured by the restraint bar?
What is the rule regarding the maximum number of passengers on board?
What is the rule regarding the maximum number of passengers on board?
Which category does NOT fall under Special Categories of Passengers?
Which category does NOT fall under Special Categories of Passengers?
What is a primary characteristic of passengers classified under Special Categories of Passengers?
What is a primary characteristic of passengers classified under Special Categories of Passengers?
Whose responsibility is it to make the final decision about passenger seating?
Whose responsibility is it to make the final decision about passenger seating?
What should passengers do with larger cabin baggage in the first rows of the aircraft?
What should passengers do with larger cabin baggage in the first rows of the aircraft?
What is specifically stated about carrying overbooked passengers?
What is specifically stated about carrying overbooked passengers?
What is the policy regarding fastening infants in bassinets?
What is the policy regarding fastening infants in bassinets?
Which statement accurately reflects the seating policy for passengers traveling with infants?
Which statement accurately reflects the seating policy for passengers traveling with infants?
What should be done if a bassinet does not fit in the overhead bin?
What should be done if a bassinet does not fit in the overhead bin?
What should be done if a passenger travels with 2 or more children under the age of 2?
What should be done if a passenger travels with 2 or more children under the age of 2?
What is the minimum age for a child to be classified as a minor under this policy?
What is the minimum age for a child to be classified as a minor under this policy?
What must be done to ensure minors' safety during flight?
What must be done to ensure minors' safety during flight?
What is the restriction on the serving of hot beverages to child passengers?
What is the restriction on the serving of hot beverages to child passengers?
How many infant belts and life vests are available relative to the number of passenger seats?
How many infant belts and life vests are available relative to the number of passenger seats?
Flashcards
Sterile Flight Deck
Sterile Flight Deck
The period during taxi, take-off, landing, and approach when communication between the flight crew and cabin crew is restricted.
Abnormal Situation
Abnormal Situation
A situation that requires immediate attention and reporting during the Sterile Flight Deck phase.
Emergency Situation
Emergency Situation
A critical event that threatens safety and requires immediate attention.
Code 2225
Code 2225
Signup and view all the flashcards
Situations Requiring Information
Situations Requiring Information
Signup and view all the flashcards
Cabin Fire
Cabin Fire
Signup and view all the flashcards
Medical Emergency
Medical Emergency
Signup and view all the flashcards
Suspicious Object
Suspicious Object
Signup and view all the flashcards
Cabin Baggage Allowance
Cabin Baggage Allowance
Signup and view all the flashcards
Baggage Stowage Responsibility
Baggage Stowage Responsibility
Signup and view all the flashcards
Oversize Cabin Baggage Procedure
Oversize Cabin Baggage Procedure
Signup and view all the flashcards
Oversize Baggage Valuables
Oversize Baggage Valuables
Signup and view all the flashcards
Small Bag Storage Rules
Small Bag Storage Rules
Signup and view all the flashcards
Cabin Baggage Check-in
Cabin Baggage Check-in
Signup and view all the flashcards
Baggage Checks during Flight
Baggage Checks during Flight
Signup and view all the flashcards
Oversize Baggage Tag Information
Oversize Baggage Tag Information
Signup and view all the flashcards
Baggage Restrictions Near Emergency Equipment
Baggage Restrictions Near Emergency Equipment
Signup and view all the flashcards
Baggage Restrictions in First Rows
Baggage Restrictions in First Rows
Signup and view all the flashcards
Maximum Passenger Capacity
Maximum Passenger Capacity
Signup and view all the flashcards
Overbooked Passengers and Jump Seats
Overbooked Passengers and Jump Seats
Signup and view all the flashcards
Special Categories of Passengers (SCPs)
Special Categories of Passengers (SCPs)
Signup and view all the flashcards
Passengers with Reduced Mobility (PRMs)
Passengers with Reduced Mobility (PRMs)
Signup and view all the flashcards
Infants and Unaccompanied Minors
Infants and Unaccompanied Minors
Signup and view all the flashcards
Deportees, Inadmissible Passengers, and Detainees
Deportees, Inadmissible Passengers, and Detainees
Signup and view all the flashcards
Minor (on a flight)
Minor (on a flight)
Signup and view all the flashcards
Minor seating restrictions
Minor seating restrictions
Signup and view all the flashcards
Minor seating arrangement
Minor seating arrangement
Signup and view all the flashcards
Adult accompaniment for minors
Adult accompaniment for minors
Signup and view all the flashcards
Securing minor's seatbelt
Securing minor's seatbelt
Signup and view all the flashcards
Minor supervision during flight
Minor supervision during flight
Signup and view all the flashcards
Serving hot beverages to minors
Serving hot beverages to minors
Signup and view all the flashcards
Adult supervision for hot beverages for minors
Adult supervision for hot beverages for minors
Signup and view all the flashcards
What is an INAD passenger?
What is an INAD passenger?
Signup and view all the flashcards
What happens to an INAD passenger at the destination?
What happens to an INAD passenger at the destination?
Signup and view all the flashcards
Where are INAD passengers seated on a flight?
Where are INAD passengers seated on a flight?
Signup and view all the flashcards
What is a Deportee?
What is a Deportee?
Signup and view all the flashcards
What does DEPA and DEPU stand for?
What does DEPA and DEPU stand for?
Signup and view all the flashcards
Who needs to be informed about a Deportee?
Who needs to be informed about a Deportee?
Signup and view all the flashcards
Where are deportee documents kept?
Where are deportee documents kept?
Signup and view all the flashcards
Who decides if a deportee can board?
Who decides if a deportee can board?
Signup and view all the flashcards
Service Animal Policy
Service Animal Policy
Signup and view all the flashcards
Muzzle Requirement
Muzzle Requirement
Signup and view all the flashcards
Muzzle for Emotional Support and Rescue Dogs
Muzzle for Emotional Support and Rescue Dogs
Signup and view all the flashcards
Seating for Service Animals
Seating for Service Animals
Signup and view all the flashcards
Documentation for Service Animals
Documentation for Service Animals
Signup and view all the flashcards
Service Animal Limitations
Service Animal Limitations
Signup and view all the flashcards
Service Animal Waste Management
Service Animal Waste Management
Signup and view all the flashcards
Service Animal Control
Service Animal Control
Signup and view all the flashcards
Study Notes
Corendon CCOM - Standard Operating Procedures
- Table of contents outlines chapter 2, standard operating procedures, covering communication, critical phases, reporting emergencies, crew member incapacitation, passenger categories, procedures, and more.
- Chapter 2 details standard operating procedures for various scenarios, including communication, critical phases of flight, incapacitated crew members, maximum passenger numbers, and carriage of special categories of passengers.
- Chapter 2 also includes procedures related to passengers with injuries or illnesses, exit row seating regulations, pre-flight procedures, cabin emergency and safety equipment checks, cabin log, cabin emergency exit light checks, passenger address system, catering, cabin cleaning, and lavatory checks. Subsequent pages detail additional procedures, including those relating to dangerous goods, ETOPS operation information, and cabin operations during and after pandemics.
- Additional chapters cover communication between the flight deck and cabin, critical phases of flight and sterile flight deck, reporting emergencies, abnormalities during sterile flight deck, admission to flight deck, cabin crew reduction, cabin luggage, special passenger categories, and more.
- Procedures for handling incapacitated crew members, ground operations, and unforeseen circumstances are detailed.
- Procedures are outlined for handling passengers with injuries or illnesses, deaths on board, and potentially threatening passengers; exit row seating regulations; pre-flight procedures; and security procedures (pre-flight briefing, security, emergency and safety equipment checks, and cabin log).
- Additional topics include cabin emergency exit light checks, passenger address systems, catering, cabin cleaning, and lavatory checks, as well as more specific procedures on dangerous goods, extended range twin operations, and pandemic-related cabin operations.
- Procedures for handling dangerous goods, ETOPS operations, and cabin operations during/post-pandemic are outlined.
- Procedures for boarding and disembarkation, including communication, designated exits, crew stations, door operations, and procedures for handling special passenger groups.
- Procedures for dealing with unruly passengers, including forms, are included.
- Procedures are outlined for handling live animals and passengers who require supplementary oxygen.
- Procedures for handling unaccompanied minors (UNMR). procedures are outlined, including seating arrangements.
- Procedures for handling pregnant passengers, with guidelines tailored to differing pregnancy stages.
- Procedures relating to cabin cleanliness, lavatory checks, catering, and personal hygiene are detailed.
- Procedures for checking aircraft equipment, including emergency exits, are outlined, along with details on when to initiate these checks.
- Procedures for communication, security checks, and announcements.
- Procedures for handling potentially threatening passengers (e.g., inadmissible passengers, deportees, persons in custody): identification, boarding, seating, and handling procedures are laid out.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Test your knowledge of cabin crew protocols during various flight phases. This quiz covers reporting requirements, communication restrictions, and baggage handling procedures. Perfect for those studying aviation management or preparing for cabin crew roles.
