Recruitment Strategies Quiz

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Questions and Answers

What is one of the main benefits of recruiting from external sources?

It avoids internal conflicts (correct)

It increases employee loyalty

It enhances job satisfaction for current employees

It guarantees lower financial costs

Which recruitment approach can increase employee motivation?

Using social networks

Internal recruitment (correct)

Hiring consultants

External recruitment

What is a key goal in promoting social inclusion during recruitment?

To ensure organizational stability

To attract highly skilled individuals

To reduce financial costs

To support inclusivity and equal opportunities (correct)

How does promoting innovation relate to recruitment?

It focuses on attracting creative individuals Signup and view all the answers

What is a disadvantage of internal recruitment?

It reduces the diversity of ideas Signup and view all the answers

Which recruitment source is focused on high-level executive positions?

Head-hunters Signup and view all the answers

What does increasing intellectual capital mean in recruitment?

Bringing in fresh expertise from external hires Signup and view all the answers

Which of the following is NOT a primary focus of recruiting highly skilled individuals?

Increasing employee motivation Signup and view all the answers

What is the primary purpose of recruitment?

To seek and attract qualified candidates for a job Signup and view all the answers

Which of the following is NOT considered an influencing factor for recruitment success?

Employee feedback Signup and view all the answers

How does good recruitment practices influence the quality of job candidates?

By ensuring strong influencing factors are managed well Signup and view all the answers

Which desired outcome aims to ensure selected candidates actually join the company?

Accept Intention Signup and view all the answers

What is the primary function of temporary work agencies?

To help companies find temporary staff on short-term contracts Signup and view all the answers

What is one of the goals of creating a recruitment plan?

To reduce financial costs related to recruitment Signup and view all the answers

Which of the following is a characteristic of job ads that can lead to early turnover?

Highlighting only the attractive aspects of the job Signup and view all the answers

Which aspect of recruitment focuses on making the job and company appealing to potential candidates?

Job Characteristics Signup and view all the answers

What is the role of employer branding as described?

To simplify management priorities and enhance productivity Signup and view all the answers

Which is a method for increasing employee motivation through recruitment?

Fostering a motivating work environment Signup and view all the answers

Why is aligning recruitment with career management important?

It helps ensure growth for both the individual and organization Signup and view all the answers

Which of the following is not a recommended action for job ads?

Make selective information available Signup and view all the answers

What type of organizations typically connect employers with potential workers through labor organizations?

Trade unions Signup and view all the answers

What should be included in a job ad to attract potential candidates effectively?

Both required job specifications and the working conditions Signup and view all the answers

What is the potential downside of overly positive job descriptions?

Mismatch between the job and new hires Signup and view all the answers

Which type of event typically provides a platform for direct recruitment opportunities between employers and job seekers?

Job fairs and competitions Signup and view all the answers

What is a primary obstacle to Training and Learning Development (TLD)?

Insufficient time to plan training Signup and view all the answers

Which factor is NOT part of the training design checklist?

How to promote the training Signup and view all the answers

What step is crucial for evaluating training and development?

Define success clearly with stakeholders Signup and view all the answers

What does the 'Performance Gap' refer to?

Difference between actual and desired performance Signup and view all the answers

In Kirkpatrick’s Model, which aspect evaluates the impact on the organization?

Business Success Signup and view all the answers

Which of the following is considered a training delivery method?

Outdoor training Signup and view all the answers

Which factor is essential for the successful transfer of training?

Quality of training materials Signup and view all the answers

What is a typical learning method mentioned in the training content?

On-the-job training Signup and view all the answers

What is the primary purpose of training in hospitality and tourism (H&T)?

To exceed customer expectations through high-quality service Signup and view all the answers

Why are rewards considered important in the hospitality industry?

They help attract, motivate, and retain employees Signup and view all the answers

Which of the following is a common issue faced by hospitality workers regarding pay?

They often have limited opportunities for performance-based pay Signup and view all the answers

What does an Employee Value Proposition (EVP) include?

A mix of pay, benefits, career opportunities, culture, and work environment Signup and view all the answers

What is a primary challenge regarding employee pay in the hospitality industry?

Increasing pay without exceeding labor cost budgets Signup and view all the answers

Which type of rewards are directly given by others in the workplace?

Extrinsic rewards such as pay and promotions Signup and view all the answers

How should a good reward system communicate pay and benefits?

With clear explanations linking rewards to company performance Signup and view all the answers

Which of the following is NOT a factor in determining a strategic rewards system?

Offering rewards based solely on seniority Signup and view all the answers

Which type of pay is characterized by being fixed and tied to the position?

Traditional Pay Signup and view all the answers

What does Expectancy Theory primarily focus on?

The relationship between effort, performance, and rewards Signup and view all the answers

What must a reward feel for it to be effective according to the Expectancy Theory?

Valuable and important Signup and view all the answers

What is the main concern when a person feels they lack the skills to succeed?

Expectancy breaks down Signup and view all the answers

Which of the following is a characteristic of contingent pay systems?

They encourage better performance Signup and view all the answers

In the formula for Motivation, what does Valence refer to?

The preference for specific rewards Signup and view all the answers

What can negatively impact the Performance-Outcome link in Expectancy Theory?

A lack of trust in the reward system Signup and view all the answers

What is an intrinsic reward?

Feeling satisfied with one's effort Signup and view all the answers

Study Notes

Hospitality HRM Overview

Current hospitality HRM context is discussed.
The VUCA and BANI models are introduced.
The impact of tourism changes on the workplace is outlined.
HRM policies and practices are broadly covered.

VUCA Model

Volatility: Rapid and unpredictable changes.
Uncertainty: Difficulty in predicting future events.
Complexity: Multiple interconnected factors.
Ambiguity: Lack of clarity in cause-effect relationships.

BANI Model

Brittle: Strong on the surface but easily broken under pressure.
Anxious: Feeling stressed or worried due to chaos.
Nonlinear: Small actions causing large, unexpected outcomes.
Incomprehensible: Very complex or hard to understand.

Societal Changes

Increased disposable incomes.
Increased leisure time.
Increased travel options.
Increased population longevity.
Global free market competitiveness.

Strategic HRM

HRM is the effective management of people at work.
SHRM is a strategic, coherent approach to managing human resources.
HRM systems impact firm performance and competitive advantage.

HRM – Organization Effectiveness Model

HRM effectiveness is influenced by intended practices (ability, motivation, opportunities) and actual practices implemented by managers.
Perceived HRM practices influence employee attitudes like commitment, satisfaction, engagement.
Employee behaviors, like discretionary actions and OCBS (organizational citizenship behaviours), enhance company performance.

Workforce Planning

Ensures the organization has the right number of people with the right skills to meet future needs.
Involves considering current job roles and the labor market.
Helps organizations prepare for the future.

Challenges of Workforce Planning

Forecasting problems related to the future is not always accurate.
Talent shortages or the need of new skills pose challenges.
Automation and AI may impact jobs available.
Unpredictable global events can also create unforeseen difficulties.

Recruitment and Selection

Recruitment identifies and attracts qualified candidates.
Selection evaluates candidates, choosing the best fit.
Methods include interviews, skills assessments, and reference checks.

Job Design Concept

Balances customer, society, colleague, employer, and employee expectations.
Job design must consider the diverse needs of all involved stakeholders.

Job Analysis

Job analysis determines the tasks, skills, and knowledge needed for a particular job.
Importantly, it helps in hiring, training, and managing employee performance effectively.
Methods include interviews, observation, and surveys.

Hiring Personnel

Finding and hiring the best people for specific roles.
Reflects company values.
Results in higher quality performance.
Shared responsibility amongst all company members.

Recruitment Plan: Internal vs External Focus

Internal recruitment boosts employee loyalty and stability, promotes career progression opportunities.
External recruitment adds new perspectives, skills, ideas for organizational renewal, fills critical skill gaps.

Various means for advertisement: Internet, newspapers, magazines, recruitment agencies, educational institutes and job fairs.

Training

Covers different areas/methods like, On-the-job-training, classroom, Online.
Training is to enhance skills, knowledge for current or upcoming job responsibilities.

Learning

This process is focussed on improving understanding/knowledge due to experiences.
Enables increased proficiency/results.

Development

Focuses on preparing employees for future roles or challenges.
Development aids in individual, organizational/company growth.

Performance Gaps

Difference between actual and desired performance.
Identification of issues from training, support, other factors.

Wellbeing

Wellbeing reflects an individual's state of happiness, health, and fulfilment.
Includes physical, mental, and societal aspects.
Factors like psychological needs (autonomy/independence, personal growth) and social connections (positive social connections) need to be considered for a holistic view.

Motivation (Expectancy Theory)

Motivation is the result of three distinct variables in the workplace.
Effort to performance relationship (expectancy).
Performance to outcome relationship (instrumentality).
Valence of outcome/reward (the value people place on outcome).
A strong understanding of the employee motivations promotes better productivity.

Rewards and Motivation

Rewards are important for motivation, for both extrinsic (financial/non-financial) and intrinsic (personal growth/satisfaction) reasons.
Performance is related to rewards, leading to better motivation.

Job Evaluation

Job evaluation determines the value of jobs within an organization.
Helps develop a pay structure that's fair and equitable for employees.

Diversity and Inclusion

Diversity promotes creativity and problem-solving.
Inclusion involves treating all employees fairly.
Issues such as explicit bias, implicit bias, and employee self-selection need to be addressed for proper diversity and inclusion in the workforce

Corporate Sustainability

Sustainable business practices support employees, customers, suppliers, and the planet.
Triple Bottom Line (People, Planet, Profit).
CSR prioritizes ethical behaviour, responsibility to stakeholders, and future generations.

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Description

Test your knowledge on the various strategies and approaches to recruitment. This quiz covers topics such as external vs. internal recruitment, employee motivation, and the impact of recruitment practices on company success. Assess your understanding of effective hiring techniques and key recruitment goals.