Recruitment Strategies Overview

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Questions and Answers

What is the primary function of the Shipping Coordinator position mentioned?

Conduct job search strategies

Oversee shipping operations (correct)

Handle employee recruitment

Manage software quality testing

Which company is associated with the Software Quality Assurance Tester position?

Global Headstart Specialist Inc

Indeed Corporation

Central Luzon International

Emerio Philippines Inc (correct)

What additional action can job seekers take on Indeed according to the content?

Attend job fairs

Join professional associations

Post a job

Create a profile (correct)

What is a feature of the job search website mentioned?

It posts recent job openings Signup and view all the answers

What specific keyword can users input to search for overseas jobs on the job site?

POEA Signup and view all the answers

What is a primary advantage of using executive search firms?

They specialize in higher-paying, non-entry-level positions Signup and view all the answers

What is a disadvantage of utilizing an HR department when it is overloaded with work?

The recruitment process may become ineffective Signup and view all the answers

How do public employment agencies primarily assist unemployed individuals?

By providing free career advisement and resume preparation Signup and view all the answers

What is the typical fee charged by reputable executive search firms?

30% of the applicant’s first-year salary Signup and view all the answers

What is one method that organizations use to incentivize successful employee referrals?

Offering financial incentives for successful referrals Signup and view all the answers

What role do current employees play in the referral process?

Only referring successful candidates Signup and view all the answers

Why is direct mail considered useful for certain job openings?

It is effective for positions requiring specialized skills Signup and view all the answers

What is one reason companies might prefer to use external recruitment services?

To gain diverse candidate pools Signup and view all the answers

What is the purpose of clarifier questions in structured interviews?

To clarify information provided by the interviewee. Signup and view all the answers

Which type of interview question would disqualify a candidate if not answered correctly?

Disqualifier Signup and view all the answers

What is the main function of a Skill-Level Determiner question?

To determine the interviewee’s level of expertise. Signup and view all the answers

Which recruitment source generated the lowest cost per qualified applicant?

Indeed.com Signup and view all the answers

Which of the following is an example of a clarifier question?

Could you tell me about the gap between your jobs? Signup and view all the answers

What is a primary reason that inside sources lead to better employee retention?

Referred applicants tend to have better information about the job. Signup and view all the answers

What is the main reason structured interviews are less affected by nonverbal cues?

They follow a scripted set of questions. Signup and view all the answers

Effective selection techniques should NOT include which of the following characteristics?

Highly complex to implement Signup and view all the answers

What characteristic do employees have when they refer friends for jobs?

They are more likely to recommend those similar to themselves. Signup and view all the answers

Which recruitment method is part of the outside sources?

Job fairs Signup and view all the answers

What is a potential disadvantage of recruiting through outside sources?

Higher turnover rates. Signup and view all the answers

In terms of recruitment effectiveness, which of the following comparisons is accurate?

Inside sources produce better retention and performance. Signup and view all the answers

What is the primary purpose of examining successful employees generated by each recruitment source?

To measure the effectiveness of recruitment strategies. Signup and view all the answers

What should be included in the salutation of a cover letter?

The recipient's name with appropriate title Signup and view all the answers

Which statement about resumes is true?

Resumes are primarily advertisements for the applicant Signup and view all the answers

What is a major disadvantage of a functional resume?

Employers may find it harder to comprehend Signup and view all the answers

What is a key characteristic of a psychological resume?

It uses impression management principles Signup and view all the answers

Why might a chronological resume be particularly useful?

It appeals to employers seeking a quick review of related experience Signup and view all the answers

Which of the following tips is recommended for writing a cover letter?

Avoid sounding desperate and do not beg Signup and view all the answers

What type of resume groups jobs by function rather than by date?

Functional resume Signup and view all the answers

Which of the following is NOT a recommended practice for cover letter writing?

Using friendly language and personal anecdotes Signup and view all the answers

Study Notes

Use of Executive Search Firms

Advantages: Useful if an HR Department is overloaded with work or if an organization does not have an individual with the skills and experience needed to select employees properly
Disadvantages: A company loses some control over its recruitment process and may end up with undesirable applicants
Fees Charged: Reputable executive search firms always charge their fees to organizations rather than to applicants
Typical Fee: About 30% of the applicant’s first-year salary

### Public Employment Agencies

Role: Operated by a state or local government, primarily designed to help the unemployed find work
Services Offered: Free services such as career advisement and resume preparation

Employee Referrals

Mechanism: Current employees refer family members and/or friends for a job
Considerations: Only referrals made by successful employees should be considered
Incentives: Some organizations provide financial incentives to employees who recommend applicants who are hired
Effectiveness: In a survey of 450 HR professionals, employee referrals were rated as the most effective recruitment method
Internal Recruitment: In some references, referral is considered as an internal recruitment method

Direct Mail

Mechanism: Organizations send out mass mailings of information about job openings to potential applicants
Process: Obtaining a mailing list and sending letters or brochures to people through the mail
Benefit: Especially useful for positions involving specialized skills

### Online Job Boards

Process: Individuals interested in a job can search job sites, newspapers, associations and company career pages
Outcome: Qualified people that subsequently apply for jobs as a result of the recruitment strategy
Cost-Effectiveness: Example:
- Indeed.com – Php 10,000 with 100 qualified applicants
- JobStreet – Php 15,000 with 45 qualified applicants
- Cost per qualified applicant for Indeed.com: Php 100
- Cost per qualified applicant for JobStreet: Php 333.33

Effective Recruitment Strategies

Best Tool: Examine the number of successful employees generated by each recruitment source

Effective Selection Techniques

Characteristics:
- Valid
- Reduce the chance of legal challenge
- Cost-effective

Inside Source vs. Outside Source

Inside Source: Includes employee referrals, and rehires
Outside Source: Includes job fairs, ads, school placement offices, recruiters, etc.
Meta-Analysis Results: Employees recruited through inside sources stayed with the organization longer (higher tenure) and performed better than employees recruited through outside sources
Explanations:
- Applicants referred by employees received more accurate information about the job than do employees recruited by other methods
- Interpersonal Attraction

Structured Interviews

Impact of Non-Verbal Cues: Meta-analysis results indicate that structured interviews are not as affected by nonverbal cues
Steps in Creating a Structured Interview:
- Determine the KSAOs to tap in the interview
- Create Interview Questions
- Create a Scoring Key for Interview Answers

### Types of Interview Questions

Clarifiers: Allows the interviewer to clarify information in the resume, cover letter, and application. Allows to fill in gaps and obtain other necessary information
- Example: I noticed a two-year gap between two of your jobs. Could you tell me about that?
Disqualifier: Questions that must be answered a particular way or the applicant is disqualified.
- Example: Do you have a valid driver’s license?
Skill-Level Determiner: Designed to tap an interviewee’s level of expertise.
- Example: How will you administer, score, and interpret the MBTI?
Future-Focused Questions: Example: Are you available to work on weekends? (If a job requires that employees work on weekends)
Past-Focused Questions:
- Example: How will you administer, score, and interpret the MBTI?

Cover Letters

Purpose: Letter of intent or application letter
Content: Salutation, four (4) basic paragraphs, and a closing signature
Salutation: Get the name of the recipient. Do not refer to the person by his or her first name
Paragraphs:
- State the name of the job you are applying for. Include that your resume is enclosed.
- Provide your qualifications
- Tell them why you are interested with the job
- Provide them with your contact details

Resume

Purpose: A formal summary of an applicant's professional and educational background
Accuracy: Resumes may not predict performance partly because they are intended to be advertisement for an applicant
Misinformation: Inaccurate information is found in 25% of resumes

Types of Resumes

Chronological Resume: Lists previous jobs in order from the most to the least recent
- Benefit: Useful for applicants whose previous jobs were related to their future plans and whose work histories do not contain gaps
Functional Resume: Jobs are grouped by function rather than listed in order by date
- Benefit: Useful for applicants who are either changing careers or have gaps in their work histories
- Disadvantage: Takes employers longer to reach and comprehend than other types of resumes. Least popular with employers
Psychological Resume: Takes advantage of psychological principles. Contains the strength of both chronological and functional resumes. Takes advantage of the impression-formation principles of priming, primacy, and short-term memory limits.
- Benefit: Also makes use of three impression management rules of relevance, unusualness, and positivity

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Description

This quiz covers various recruitment strategies including executive search firms, public employment agencies, and employee referrals. Understand the advantages and disadvantages of each method, as well as the services provided and the typical fees involved in the recruitment process.