Recruitment Process Overview
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Questions and Answers

What is required after the third chase for referees?

  • Referees must be provided within a specified timeframe. (correct)
  • Referees must be created immediately.
  • Referees should be selected by HR.
  • Status must be updated and communicated.

    • What is implied about the role of HR in the process described?

  • HR has no involvement in the process.
  • HR must chase referees repeatedly.
  • HR is responsible for creating the relevant referees. (correct)
  • HR only updates the status of applicants.

    • What is a possible outcome of the withdrawal process mentioned?

  • Permanent cancellation of the job offer.
  • Immediate hiring of the applicant.
  • Further delays in the hiring process.
  • Issuance of referees to the employee. (correct)

    • How long is the timeframe given for issuing referees after the withdrawal process?

    <p>2 working days</p> Signup and view all the answers

    What must happen before HR can reflect on the status of referees?

    <p>The relevant referees must be provided.</p> Signup and view all the answers

    What is the primary action taken by HR after receiving referees?

    <p>Chase references after 5 working days</p> Signup and view all the answers

    Who instructs HR to follow up via phone?

    <p>The RN</p> Signup and view all the answers

    What should be reflected in the update after 2 working days?

    <p>The status of received referees</p> Signup and view all the answers

    When HR does not receive referees, what information should be included in communication?

    <p>The updated status of referees</p> Signup and view all the answers

    How should references be categorized according to the instructions?

    <p>By relevance of work experience</p> Signup and view all the answers

    What is indicated if referees have not been received after 5 working days?

    <p>HR needs to chase references</p> Signup and view all the answers

    What task does the CM have in relation to the references?

    <p>To categorize received references</p> Signup and view all the answers

    What action is taken by the RN if references have not been received?

    <p>Update the status in the queue</p> Signup and view all the answers

    What is the process initiated by HR after sending the FE details?

    <p>HR follows up for the completed task</p> Signup and view all the answers

    How many working days does HR have to provide updates after suggested amendments?

    <p>3 working days</p> Signup and view all the answers

    What does HR need to assess regarding the referees?

    <p>If they have been attached properly</p> Signup and view all the answers

    What document does HR send to the RM?

    <p>FE details and start date</p> Signup and view all the answers

    What happens if amendments are suggested?

    <p>HR must update the RN/CM to reflect these amendments</p> Signup and view all the answers

    What is the primary role of the RM in this process?

    <p>To review the details provided by HR</p> Signup and view all the answers

    What happens if HR does not receive the referee details?

    <p>HR cannot proceed with the updates</p> Signup and view all the answers

    What is required for the process to continue after HR sends the FE details?

    <p>HR needs confirmation of attached documents</p> Signup and view all the answers

    Which specific information does HR include when sending the form to RM?

    <p>FE details and start date</p> Signup and view all the answers

    What action is HR expected to take once the RM has reviewed the task?

    <p>Update the RN/CM based on the review results</p> Signup and view all the answers

    What is the first step in the recruitment process?

    <p>RM requires a New position</p> Signup and view all the answers

    Which action does RM perform after requiring a New position?

    <p>RM phones FE to verbally confirm</p> Signup and view all the answers

    What does EE signify in the recruitment process context?

    <p>Employee Executive</p> Signup and view all the answers

    What role does FE play in the recruitment process?

    <p>Provides job descriptions and requirements</p> Signup and view all the answers

    At what stage does RM obtain necessary information?

    <p>Before phoning FE</p> Signup and view all the answers

    What triggers the recruitment process to officially begin?

    <p>The requirement of a New position</p> Signup and view all the answers

    What must occur after RM phones FE?

    <p>RM requires confirmation from EE</p> Signup and view all the answers

    Which of the following actions is likely NOT part of the recruitment process?

    <p>Dismissing employees</p> Signup and view all the answers

    What is likely the next step after RM obtains a New position confirmation?

    <p>Creating a job advertisement</p> Signup and view all the answers

    Who is primarily responsible for confirming job requirements?

    <p>EE</p> Signup and view all the answers

    What must the RM complete before contacting HR regarding the offer?

    <p>Starter Request Form</p> Signup and view all the answers

    What should the RM attach when submitting to HR?

    <p>Referees Form</p> Signup and view all the answers

    What action does HR take after receiving the COE?

    <p>Auto populates the HR database</p> Signup and view all the answers

    In which format can HR contact the RM for updates?

    <p>Email, Phone, F2F, Online, Fax</p> Signup and view all the answers

    What action must the RM take after conducting an investigation?

    <p>Submit findings to HR</p> Signup and view all the answers

    How long do they have to withdraw the offer after submitting?

    <p>Within 3 working days</p> Signup and view all the answers

    What does HR do to reflect updated status after COE review?

    <p>Update the RN/CM</p> Signup and view all the answers

    What is the first step for RM when starting the process?

    <p>Fill out the Starter Request Form</p> Signup and view all the answers

    What does the HR team use to advise on required actions?

    <p>Emails or phone calls</p> Signup and view all the answers

    What process does the RM follow after receiving recommendations?

    <p>Conduct a thorough review</p> Signup and view all the answers

    What is one method of receiving the COE documents?

    <p>E-mail</p> Signup and view all the answers

    Who is responsible for the review of the COE?

    <p>The HR Manager</p> Signup and view all the answers

    What should be included in the HR database regarding the candidate?

    <p>Candidate's name and address</p> Signup and view all the answers

    What is a potential consequence of not following the COE process?

    <p>Delays in recruitment</p> Signup and view all the answers

    Study Notes

    Recruitment Process

    • After receiving an offer, the Recruitment Manager (RM) contacts the Human Resources (HR) department via email, phone, or in person.
    • HR then initiates the recruitment process by creating a new starter contract in the online system.
    • The RM provides the updated starter request form to HR along with the Candidate's CV, interview notes, and referee details.
    • The HR department then enters the candidate’s details into the HR database.
    • HR completes the Certificate of Employment (COE) draft.
    • HR then emails the COE to the RM for review and confirmation.
    • If the COE is completed, HR then updates the recruitment and candidate management (RN/CM) systems with the updated COE status.
    • HR contacts the RM by phone to confirm the start date for the candidate including any required action from HR.

    Offer Withdrawal

    • Offer withdrawal will be issued to the employee if correct referee details are not provided within 5 working days of the initial request.
    • If referees are provided after three chases and a further 5 working days, the offer will be withdrawn.
    • HR contacts the RM via phone to confirm the offer withdrawal.
    • HR updates the RN/CM system to reflect the updated status for the candidate.
    • HR also contacts the candidate manager and the recruiter to confirm the offer withdrawal.

    Referee Process

    • HR receives a form from RM requesting the start date and FE details for the candidate
    • HR attaches Referees to the form and sends it to RN/CM
    • HR assesses if COE approval has been provided within 3 working days. If yes, HR updates RN/CM to reflect amendments made.
    • HR checks if Referees have been received within 2 working days. If yes, HR checks again after 5 working days if Referees have been provided.
    • If Referees have not been received after 5 working days, HR will chase Referees and update the status of the RN/CM. If there are no Referees after 2 working days, HR will send a chase email.
    • RN/CM will update the status of the form in the system. After 2 working days, RN/CM instructs HR to follow up by phone or email to confirm that the Referees have been received.
    • When all Referees have been received, the RN/CM can review the form and provide feedback.

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    Description

    This quiz covers the essential steps involved in the recruitment process, including communication between the Recruitment Manager and Human Resources department. It also touches on the certification of employment and offer withdrawal procedures. Understanding these processes is crucial for effective HR management.

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