12 Questions
What is a common reason a computer might freeze up?
It might have a virus
If a computer does not turn on, what could be a possible issue?
The computer might not be plugged in
What does Ray's mom think is a waste of time?
Fixing her computer
What is something that some sites might offer for tech support?
Speak live with a tech support person online
Ray's mom doesn't have any idea where she put the ___?
Instruction manual
What should you do if you are having trouble downloading photos from a cell phone to a computer?
Buy special software
What is the speaker trying to convey by saying 'On the other hand' in the conversation about CDs?
An alternative perspective to consider
In the conversation about working overtime, why does person B mention 'I worked overtime yesterday, though' as a response to person A's statement?
To highlight a recent personal experience
How does person B respond to the complaint about slow service in the restaurant?
By diverting the attention to the food quality
Why does person B suggest 'It's possible to meet people during a movie' in response to person A's statement about movies not being good for first dates?
To provide a solution to the problem mentioned by person A
Why does person B doubt the statement that using an instruction manual is easier than calling tech support?
To point out challenges in finding information quickly in manuals
In the context of technology, why would someone say 'I have no idea why I receive so much spam'?
To indicate confusion about the cause of spam emails
Test your knowledge on Ray's mom's computer problems and how to troubleshoot them. From missing antivirus software to freezing issues, see if you can identify the issues and solutions!
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