Mastering Computer Troubleshooting
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Questions and Answers

Which action should you take if the Operating System (OS) is unresponsive or malfunctioning?

  • Run a virus scan
  • Restart the computer (correct)
  • Update the device drivers
  • Reinstall the OS

    • How can you avoid repeating the same troubleshooting procedure?

  • Try a different procedure
  • Skip the procedure
  • Refer to the error messages (correct)
  • Restart the computer

    • What is the minimum hard disk drive capacity required for Windows 10?

  • 16 GB for 32-bit OS and 20 GB for 64-bit OS (correct)
  • 8 GB for 32-bit OS and 16 GB for 64-bit OS
  • 32 GB for 32-bit OS and 64 GB for 64-bit OS
  • 20 GB for 32-bit OS and 16 GB for 64-bit OS

    • How can you test a cable network over a long distance?

    <p>Use a LAN tester with a remote testing</p> Signup and view all the answers

    What should you do if the computer's power supply emits smoke and smells like it's burning?

    <p>Unplug the AC cord power supply and check the cause of the problem</p> Signup and view all the answers

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