Mastering Computer Troubleshooting
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Questions and Answers

Which action should you take if the Operating System (OS) is unresponsive or malfunctioning?

  • Run a virus scan
  • Restart the computer (correct)
  • Update the device drivers
  • Reinstall the OS

How can you avoid repeating the same troubleshooting procedure?

  • Try a different procedure
  • Skip the procedure
  • Refer to the error messages (correct)
  • Restart the computer

What is the minimum hard disk drive capacity required for Windows 10?

  • 16 GB for 32-bit OS and 20 GB for 64-bit OS (correct)
  • 8 GB for 32-bit OS and 16 GB for 64-bit OS
  • 32 GB for 32-bit OS and 64 GB for 64-bit OS
  • 20 GB for 32-bit OS and 16 GB for 64-bit OS

How can you test a cable network over a long distance?

<p>Use a LAN tester with a remote testing (A)</p> Signup and view all the answers

What should you do if the computer's power supply emits smoke and smells like it's burning?

<p>Unplug the AC cord power supply and check the cause of the problem (A)</p> Signup and view all the answers

Flashcards

Unresponsive OS

A malfunctioning operating system that does not respond to user input.

Troubleshooting Errors

Reading error messages from the computer to avoid repeating the same procedure.

Minimum HDD for Windows 10

32-bit OS needs 16 GB, 64-bit needs 20 GB.

Long Distance Network

Testing network hardware over long distances using a professional tester.

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Power Supply Issue

Unplug the power cord immediately if the power supply is emitting smoke or burning smell.

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