Railway Act Sections 123-129 Quiz

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Questions and Answers

How many members from Chambers of Commerce and Trade Associations are on the Zonal Railway Users Consultative Committee (ZRUCC)?

  • 3
  • 7
  • 5 (correct)
  • 2

What is the minimum number of times the Divisional Railway Users Consultative Committee (DRUCC) is required to meet in a year?

  • Twice
  • Three times (correct)
  • Once
  • Four times

Which of the following is NOT a function of the Zonal Railway Users Consultative Committee (ZRUCC)?

  • Consider matters referred by National Railway Users’ Consultative Committee (correct)
  • Demand for changes in the Time Table
  • Demand for the electrification in a section
  • Demand for improvement in quality of Catering Services

Who serves as the President of the Divisional Railway Users Consultative Committee (DRUCC)?

<p>Divisional Railway Manager (B)</p> Signup and view all the answers

How many members from the Rajya Sabha are part of the Zonal Railway Users Consultative Committee (ZRUCC)?

<p>3 (A)</p> Signup and view all the answers

According to the Railway Act, what is the primary distinction between an 'accident' and an 'untoward incident' in terms of railway liability?

<p>An accident is caused by train collisions or derailments, while an untoward incident includes terrorism or accidental falls. (D)</p> Signup and view all the answers

Under what circumstances is the Railway Administration NOT liable to pay compensation for an 'untoward incident' involving a passenger?

<p>When the passenger's injuries are self-inflicted or result from their suicide attempt. (C)</p> Signup and view all the answers

Which of the following would qualify as a ‘dependent’ of a deceased passenger according to Section 123 of the Railway Act?

<p>The passenger's minor child of his pre-deceased son, if dependent. (D)</p> Signup and view all the answers

According to the Railway Act, what does 'passenger' include for the purposes of compensation in case of an accident or untoward incident?

<p>Railway servants on duty, and those with a valid ticket or platform ticket. (D)</p> Signup and view all the answers

In an event of a train accident which results in injury to a passenger, is the Railway Administration liable to pay compensation regardless of fault?

<p>The Railway Administration is liable irrespective of any wrongful act or neglect on their part. (B)</p> Signup and view all the answers

Which of these scenarios involving a passenger would be categorized as an 'untoward incident' under Section 124A of the Railway Act?

<p>A passenger falling off the train while attempting to board the moving train. (D)</p> Signup and view all the answers

According to the Railway Act, which of the following circumstances would permit a Railway Administration to NOT pay compensation for injury during an untoward incident?

<p>If the passenger was intoxicated resulting in a mishap. (D)</p> Signup and view all the answers

Which of the following is NOT a primary objective of Public Relations in the provided context?

<p>Managing internal employee communications (D)</p> Signup and view all the answers

At the Zonal level, which role is NOT part of the Public Relations organization?

<p>Divisional Commercial Manager. (B)</p> Signup and view all the answers

Which of the following is NOT a main function of the Public Relations organization, according to the provided text?

<p>Managing financial audits of railway earnings (D)</p> Signup and view all the answers

Which committee is NOT formed to maintain Public Relations at various levels?

<p>Railway Employee Welfare Committee (REWC) (D)</p> Signup and view all the answers

Who serves as the President of the National Railway Users Consultative Council (NRUCC)?

<p>Railway Minister (C)</p> Signup and view all the answers

What is the official tenure of the members of the National Railway Users Consultative Council (NRUCC)?

<p>2 years (C)</p> Signup and view all the answers

How many times a year are meetings of the National Railway Users Consultative Council (NRUCC) held?

<p>Twice (B)</p> Signup and view all the answers

Which of the following is NOT a function of the National Railway Users Consultative Council (NRUCC), according to the provided text?

<p>Managing the recruitment of railway staff (D)</p> Signup and view all the answers

Who among the following is NOT a member of the National Railway Users Consultative Council (NRUCC)?

<p>Members from the State Legislative Assemblies (B)</p> Signup and view all the answers

Who can NOT apply for compensation under section 124 on behalf of a person who has sustained an injury?

<p>Any relative of the injured person (C)</p> Signup and view all the answers

Under what circumstances can an application for interim relief be made to the Railway Administration?

<p>When a person has applied for compensation under section 125 (D)</p> Signup and view all the answers

Which of these is a function of the National Railway Users Consultative Council?

<p>Discussing the demand for new station openings (D)</p> Signup and view all the answers

What is the maximum amount of interim relief that can be granted by the Railway Administration?

<p>An amount that does not exceed the total compensation payable. (A)</p> Signup and view all the answers

Which entity determines the rates of compensation for injury or loss of goods?

<p>The Railway Claims Tribunal (RCT) (C)</p> Signup and view all the answers

What is the ex-gratia payment amount for a simple injury?

<p>Rs. 5000 (B)</p> Signup and view all the answers

If a person is eligible for compensation under both section 124 and the Workmen's Compensation Act, 1923, how will this affect their compensation?

<p>They are entitled to claim compensation under both, but not more than once for the same accident. (D)</p> Signup and view all the answers

Ex-gratia payments are typically made to railway servants killed or injured by a moving train while performing which action?

<p>Performing their duty (D)</p> Signup and view all the answers

Regarding ex-gratia relief, what is the amount payable for ‘serious injury’ caused during a train accident to a bonafide passenger?

<p>Rs. 250,000 (B)</p> Signup and view all the answers

What level of compensation is paid as ex-gratia amount in case of death at manned level crossings, or untoward Railway incidents due to prima-facie responsibility of Railways?

<p>Rs. 1,50,000 (A)</p> Signup and view all the answers

Which individuals are NOT eligible for ex-gratia payments?

<p>Trespassers (B)</p> Signup and view all the answers

Which authority is empowered to make rules regarding compensation payable for death and the nature of injuries for which compensation is paid?

<p>The Central Government (B)</p> Signup and view all the answers

In the case of a train accident, what is the additional ex-gratia relief per day for a grievously injured passenger hospitalized beyond 30 days?

<p>Rs. 3000 (A)</p> Signup and view all the answers

A person sustains an injury on a train journey AND holds a contract for additional accident insurance: According to section 128, what is true regarding making a claim?

<p>They can claim from both the Railways and their insurance contract, as they are separate sources. (B)</p> Signup and view all the answers

For an untoward incident, what is the additional ex-gratia relief per day for a grievously injured passenger during the first 6 months of hospitalization beyond 30 days?

<p>Rs. 1500 (C)</p> Signup and view all the answers

For an untoward incident, after the first 6 months of hospitalization, what is the ex-gratia payment per day, for the next 5 months?

<p>Rs. 750 (B)</p> Signup and view all the answers

What is the maximum period for which ex-gratia is payable to a grievously injured passenger?

<p>12 months (A)</p> Signup and view all the answers

Who needs to certify the treatment period for an injured person undergoing treatment in a non-railway hospital, for the purpose of further ex-gratia?

<p>Railway doctor (B)</p> Signup and view all the answers

What is the maximum amount that can be paid in cash as an immediate relief for initial expenses?

<p>Rs. 50,000 (A)</p> Signup and view all the answers

How should the remaining ex-gratia amount, after the initial cash payment, be paid?

<p>By account payee cheque/RTGS/NEFT/on-line payment (B)</p> Signup and view all the answers

According to Section 123 of the Railway Act, which of the following is NOT considered a 'dependent' of a deceased passenger for compensation purposes?

<p>A step-son of the deceased, if wholly or partly dependent on the deceased. (B)</p> Signup and view all the answers

Under Section 124A of the Railway Act, which scenario would be EXCLUDED from the definition of an 'untoward incident' for which compensation would be payable?

<p>A passenger sustains injuries as a result of an act committed while in a state of intoxication. (B)</p> Signup and view all the answers

According to the Railway Act, which of the following is a FALSE statement regarding the Railway Administration's liability?

<p>The Railway Administration is liable for compensation if a passenger is injured due to a riot at the station. (B)</p> Signup and view all the answers

According to the Railway Act, under what condition is a railway employee considered a 'passenger' for the purpose of compensation?

<p>When the employee is on duty during a train journey. (D)</p> Signup and view all the answers

According to Section 124A, which of the following scenarios would render the Railway Administration NOT liable to pay compensation?

<p>A passenger who attempted suicide is injured during the attempt. (A)</p> Signup and view all the answers

In context of the railway act, which of these options define an 'accident' as it pertains to railway liability?

<p>The situations specified in section 124 specifically such as a collision or derailment. (B)</p> Signup and view all the answers

According to the provided text, which of the following is true regarding the compensation payable by the Railway Administration?

<p>Compensation is payable regardless of fault for both accidents and defined untoward incidents, unless excluded by the listed circumstances (C)</p> Signup and view all the answers

Who among the following is NOT authorized to apply for compensation under Section 125 on behalf of an injured individual?

<p>A legal representative from the bar association. (B)</p> Signup and view all the answers

Which statement accurately reflects the relationship between interim relief and final compensation under Section 126?

<p>Interim relief is deducted from the final compensation. (B)</p> Signup and view all the answers

What is the role of the Railway Claims Tribunal (RCT) in the determination of compensation, according to the provided text?

<p>RCT sets the rates of compensation payable for injuries and loss of goods. (D)</p> Signup and view all the answers

According to Section 128, how does the right to claim compensation under Section 124 interact with the right to recover compensation under the Workmen's Compensation Act, 1923?

<p>A person's right to claim under Section 124 does not affect their rights under the WCA, but they cannot claim more than once for the same accident. (C)</p> Signup and view all the answers

What is the ex-gratia payment for a 'serious injury' sustained by a bonafide passenger in a train accident?

<p>Rs. 2,50,000 (D)</p> Signup and view all the answers

What is the ex-gratia payment amount for death due to an accident at a manned level crossing, 'due to prima facie responsibility of Railways'?

<p>Rs. 1,50,000 (A)</p> Signup and view all the answers

In the event of a train accident, who is authorized to make rules regarding the nature of injuries for which compensation is paid?

<p>The Central Government, by notification. (C)</p> Signup and view all the answers

A person is injured in a railway incident and has an insurance policy. According to section 128, can they claim benefits from this policy in addition to compensation?

<p>Yes, Section 128 specifically allows the right to receive compensation under an insurance policy, or any contract or scheme. (C)</p> Signup and view all the answers

What is the amount for 'normal injury' as ex-gratia payment?

<p>Rs. 50,000 (C)</p> Signup and view all the answers

What is the maximum number of members that can be nominated from the Chambers of Commerce and Trade Associations to the Zonal Railway Users Consultative Committee (ZRUCC)?

<p>5 members (D)</p> Signup and view all the answers

What is the role of the President in the Divisional Railway Users Consultative Committee (DRUCC)?

<p>To oversee the functions and meetings of the committee (C)</p> Signup and view all the answers

Which of the following is NOT a prescribed meeting frequency for the Zonal Railway Users Consultative Committee (ZRUCC)?

<p>At least once every quarter (D)</p> Signup and view all the answers

How many members from the Lok Sabha are included in the Zonal Railway Users Consultative Committee (ZRUCC)?

<p>7 members (B)</p> Signup and view all the answers

What is the tenure duration for members appointed to the Divisional Railway Users Consultative Committee (DRUCC)?

<p>2 years (D)</p> Signup and view all the answers

Which of the following is NOT a primary objective of Public Relations?

<p>Improving railway infrastructure (B)</p> Signup and view all the answers

Which position does NOT assist the Senior Deputy General Manager at the Zonal level?

<p>Chief Financial Officer (C)</p> Signup and view all the answers

Who is responsible for handling complaints received from the public at the Public Relations organization level?

<p>Public Relations Officer (C)</p> Signup and view all the answers

Which of the following committees has the authority to demand improvements in passenger services?

<p>National Railway Users Consultative Council (D)</p> Signup and view all the answers

What is the maximum tenure for members of the National Railway Users Consultative Council?

<p>2 Years (C)</p> Signup and view all the answers

Which of the following is NOT a function of the Public Relations organization?

<p>Conducting financial audits (A)</p> Signup and view all the answers

Which committee is specifically tasked with handling issues related to suburban railway passengers?

<p>Suburban Railway Users Consultative Committee (C)</p> Signup and view all the answers

Which of the following roles is included in the National Railway Users Consultative Council's structure?

<p>Chairman of Railway Board (D)</p> Signup and view all the answers

How many members from Lok Sabha are included in the National Railway Users Consultative Council?

<p>10 members (C)</p> Signup and view all the answers

Which of the following demands is NOT typically handled by the National Railway Users Consultative Council?

<p>Managing ticket pricing (A)</p> Signup and view all the answers

A railway servant is performing their duty and gets injured by a moving train. They are eligible for ex-gratia payments under which circumstances?

<p>The incident occurred at a manned level crossing. (D)</p> Signup and view all the answers

A grievously injured passenger is hospitalized for 11 months. When is the ex-gratia payment for this extended period calculated?

<p>The ex-gratia is paid in installments, with $$1500/- per day for the first six months and then $$750/- per day for the remaining five months. (D)</p> Signup and view all the answers

A railway servant involved in a train accident needs to be hospitalized for more than 30 days. Who is responsible for certifying this extended treatment duration?

<p>The railway doctor, even if the treatment is provided in a non-railway hospital. (C)</p> Signup and view all the answers

Which of the following is NOT a valid mode of payment for ex-gratia or enhanced ex-gratia amounts?

<p>Payment through offline money transfer services. (D)</p> Signup and view all the answers

In a railway accident, a grievously injured passenger requires hospitalization. What is the maximum duration for which ex-gratia payments are provided?

<p>The ex-gratia payments are capped at a maximum period of 12 months. (D)</p> Signup and view all the answers

A road user sustains an injury at an unmanned level crossing. Which of the following statements is TRUE?

<p>The road user is NOT eligible for ex-gratia payments, as they should have exercised caution at an unmanned level crossing. (D)</p> Signup and view all the answers

A passenger is injured in a train accident. What is the daily amount of ex-gratia paid for the first 6 months of hospitalization beyond 30 days?

<p>$$1500/- per day (A)</p> Signup and view all the answers

A passenger is injured in an untoward incident and hospitalized for over 30 days. What is the daily amount of ex-gratia paid for the period between 6 and 11 months of hospitalization?

<p>$$750/- per day (C)</p> Signup and view all the answers

A railway servant is killed while performing their duty by a moving train. What is the ex-gratia payment amount for their family?

<p>The ex-gratia payment amount is NOT included in the overall compensation amount. (B)</p> Signup and view all the answers

A passenger is injured in an incident on a train journey. They have additional accident insurance. Which statement BEST describes their options for claiming compensation?

<p>The passenger can claim from both the Railway Administration and their insurance company, but the total amount received cannot exceed the actual loss. (B)</p> Signup and view all the answers

Flashcards

Ex-gratia payment

A fixed amount of money paid to railway servants killed or injured while on duty, regardless of fault. It's separate from compensation.

Gangman

A worker on a railway, specifically involved in maintaining the tracks and signals.

Additional Ex-gratia

A payment that is made in addition to the standard ex-gratia payment for railway servants, specifically for hospitalization.

Ex-gratia for Train Accident

The amount payable to a grievously injured passenger each day for the first 30 days of hospitalization due to a train accident.

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Ex-gratia for Untoward Incidence

The amount payable to a grievously injured passenger each day for the first 30 days of hospitalization due to an untoward incident.

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Further Ex-gratia

This refers to the extra payment that is made to a grievously injured passenger after the initial 30 days of hospitalization.

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Maximum Ex-gratia Period

The maximum period for which ex-gratia payments are made to grievously injured passengers.

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Immediate Ex-gratia Payment

The ex-gratia payment is capped at 50,000 rupees and is provided in cash as immediate relief for initial expenses.

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Remaining Ex-gratia Payment

The remaining amount of the ex-gratia payment is made through bank transfer or other online methods.

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Public Relations

The process of maintaining good relationships with the public. This is crucial for any organization, especially a commercial one.

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Zonal Railway Users Consultative Committee (ZRUCC)

A committee that represents users' interests and provides feedback to the railway administration.

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Who presides over the ZRUCC?

The president of the ZRUCC is the General Manager of the railway.

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How often does the ZRUCC meet?

The ZRUCC meets three times a year to discuss railway issues.

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Who makes up the ZRUCC?

Members of the ZRUCC include representatives from various stakeholders, such as government, chambers of commerce, passenger associations, and MPs.

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Divisional Railway Users Consultative Committee (DRUCC)

A committee at the divisional level that focuses on railway issues within a specific division.

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What is considered an "accident" in the Railway Act?

Any event during railway operations that leads to passenger death, injury, or loss of goods/luggage. This can include collisions, derailments, or other accidents.

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What is considered an "untoward incident" in the Railway Act?

An incident that occurs on a railway journey or station premises due to acts like terrorism, robbery, dacoity, or riots. It also includes accidental falls from a train. These events are treated separately from typical accidents and are included in the Railway Act's definition of "untoward incident."

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What are "prescribed rates" in the Railway Act?

The prescribed rates refer to the standardized amounts that the Railway Administration is obligated to pay to passengers or their dependents for death, injury, or loss of property due to an accident or untoward incident.

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Is the Railway Administration always responsible for accidents?

The Railway Administration is responsible for providing compensation even if their negligence did not cause the accident or untoward incident. This means the railway is liable regardless of fault in many situations.

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Who qualifies as a "passenger" in the Railway Act?

A passenger is defined as someone who has purchased a valid ticket or platform ticket, and it also includes railway staff actively working.

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What are some exceptions to the Railway Administration's obligation to pay compensation?

The Railway Act specifies situations where compensation is not payable. These include suicide or attempted suicide, self-inflicted injuries, injuries caused by the passenger's own criminal act, injuries arising from intoxication or insanity, and deaths or injuries directly caused by a natural cause or disease, except those caused by the accident itself.

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Explain Railway Administration liability for accidents and untoward incidents.

The Railway Administration must provide compensation to passengers or their dependents who suffer death or injury due to an accident or untoward incident. This includes railway staff working during the event, those with valid train tickets, and those with platform tickets. However, there are specific exceptions where compensation is not payable, such as when the injury or death is caused by the passenger's own actions.

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Who can apply for compensation under Section 124?

An application for compensation under Section 124 of the Indian Railways Act can be made by the injured person, their authorized agent, their guardian if they are a minor, or a dependent in case of death. If the dependent is a minor, their guardian can apply.

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What is interim relief in the context of railway compensation?

If someone who has applied for compensation under Section 124 wants interim relief, they can apply to the Railway Administration with a copy of the original application. The Railway Administration can grant interim relief if they are satisfied with the circumstances of the applicant. The amount of interim relief cannot exceed the total compensation payable.

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Who determines the rates of compensation for railway accidents?

The Railway Claims Tribunal (RCT) determines the rates of compensation payable for injuries or loss of goods under Section 127 of the Indian Railways Act.

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Does claiming compensation under Section 124 affect other compensation claims?

A person's right to claim compensation under Section 124 does not affect their right to receive compensation under the Workmen's Compensation Act, 1923. However, they cannot claim compensation more than once for the same accident.

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What power does the Central Government have regarding compensation under this chapter?

The Central Government can make rules regarding compensation under this chapter. These rules can cover details like compensation payable for death and the nature of injuries eligible for compensation, along with the corresponding amounts.

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What is ex-gratia relief in railway accidents?

Ex-gratia payments are made to bonafide passengers involved in train accidents. The amount varies based on the severity of the injury. For death, it is Rs. 5,00,000; for serious injury, Rs. 2,50,000; and for normal injuries, Rs. 50,000.

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How do ex-gratia payments differ in accidents at manned level crossings?

In case of accidents at manned level crossings or incidents with prima facie responsibility of the Railways, ex-gratia payments are different. For death, it is Rs. 1,50,000; for serious injury, Rs. 50,000. The amounts for normal injuries are not explicitly mentioned here.

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What is the role of the Railway Claims Tribunal (RCT)?

The Railway Claims Tribunal (RCT) is responsible for resolving disputes related to railway compensation claims. Its role also includes determining the compensation amount payable in cases of death or injury.

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What is interim relief, and how is it related to the Railway Claims Tribunal?

While the Railway Claims Tribunal determines compensation amounts, it can also award interim relief, which is a temporary financial support provided before the final compensation is determined.

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What is the main purpose of Public Relations in the railway system?

Maintaining good relations with the public, addressing public concerns, and informing them about railway services.

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Who is the Senior Deputy General Manager (SDGM) in Public Relations?

A senior official responsible for overseeing public relations at the zonal level in the Indian Railways.

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What is the National Railway Users Consultative Council (NRUCC)?

A committee that provides a platform for railway users to voice their concerns and suggest improvements to railway services.

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Who is the president of the NRUCC?

The Railway Minister holds this position in the NRUCC.

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Who is the secretary of the NRUCC?

The Director Traffic (General) serves as the secretary of the NRUCC.

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Who are the members of the NRUCC?

Members from Lok Sabha, Rajya Sabha, Zonal Railway Users Consultative Committees (ZRUCCs), Chambers of Commerce, and various organizations represent diverse interests in the NRUCC.

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What are the main functions of the NRUCC?

To improve passenger services, address station-related concerns, and enhance railway infrastructure.

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What are some of the key functions of the Public Relations organization in Indian Railways?

To provide information about passenger amenities, changes in train schedules, and address public concerns.

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What is one of the main goals of the Public Relations organization in Indian Railways?

The Public Relations organization aims to improve the image of the Indian Railways in the eyes of the public.

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Who is responsible for public relations at the divisional level?

At the divisional level, the Commercial Department oversees public relations activities.

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Ex-gratia for Railway Servants

Railway servants are paid ex-gratia even if they got injured by a moving train while at work, for example, a gangman hit by a train.

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Who heads the ZRUCC?

The General Manger of the zone presides over the ZRUCC.

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Who are members of the ZRUCC?

They represent various stakeholders like government, chambers of commerce, passenger associations, and MPs.

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Public Relations in Railways

Maintaining positive relationships with the public, addressing their concerns, and informing them about railway services.

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Who oversees Public Relations at the Zonal level?

The Senior Deputy General Manager (SDGM) oversees public relations at the zonal level, coordinating with various departments and stakeholders.

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What is the NRUCC?

The National Railway Users Consultative Council (NRUCC) is a forum where railway users can voice their concerns, suggest improvements, and collaborate with railway officials.

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What are the functions of the NRUCC?

The primary functions of the NRUCC include advocating for improved passenger services, addressing concerns related to railway stations, and promoting enhancements to railway infrastructure.

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What are the major functions of Public Relations in Indian Railways?

The Public Relations organization in Indian Railways plays a crucial role in disseminating information about passenger amenities, changes in train schedules, and addressing public concerns.

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What is a main goal of Public Relations in Indian Railways?

One of the main objectives of the Public Relations organization is to enhance the image of Indian Railways in the eyes of the public, building trust and confidence.

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Who handles Public Relations at the Divisional level?

At the divisional level, the Commercial Department takes the lead in managing public relations activities, ensuring local concerns are addressed and communication is effective.

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Study Notes

Railway Act Sections 123-129

  • Section 123: Definitions

    • Accident: An accident of the nature described in Section 124.
    • Untoward Accident: An accident of the nature described in Section 124A.
    • Dependent: Includes husband, wife, son, daughter, parent, siblings (brothers/sisters), dependent daughter-in-law, minor children, and paternal grandparents wholly dependent on the deceased passenger.
  • Section 124: Liability in Accidents

    • Railway Administration is liable for passenger deaths, injuries, or loss of baggage in train accidents (collisions, derailments, etc.).
    • Liability applies whether there was negligence or not.
    • Exclusions include suicide, self-inflicted injury, criminal acts, intoxication, acts of God, or accidents where the passenger's own fault contributed to the incident. "Passenger" includes railway staff.
  • Section 124A: Untoward Incidents

    • Incidents like terrorist activities, robbery, dacoity, or riots, or accidental falls from the train are considered untoward incidents.
    • Railway Administration is liable for these incidents.
  • Section 125: Application for Compensation

    • Compensation claims can be filed by the injured or affected person, their authorized agent, or guardian in case of minors or death.
    • Compensation can be sought by dependents in the case of death.
  • Section 126: Interim Relief

    • Railways can provide interim relief during investigations, up to the maximum amount of the potential compensation. A copy of the order is sent to the Railway Claims Tribunal (RCT) and the amount is adjusted in the final compensation.
  • Section 127: Compensation Rates

    • Rates for compensation are determined by the Railway Claims Tribunal (RCT).
  • Section 128: Rights of Compensation

    • This section clarifies the rights of compensation and how they relate to other laws such as Workmen's Compensation Act of 1923. A person cannot claim compensation more than once for the same accident. Claims are unaffected by insurance policies.
  • Section 129: Rules

    • The Central government can make regulations regarding compensation amounts and types of injuries covered.

Ex-gratia Relief

  • Train Accidents:

    • Death: Rs. 500,000
    • Serious Injury: Rs. 250,000
    • Normal injury: Rs. 50,000
  • Level Crossing Accidents:

    • Death: Rs. 150,000
    • Serious Injury: Rs. 50,000
    • Normal Injury: Rs. 5,000
  • Hospitalization (additional ex-gratia):

    • Maximum period: 12 months
    • Daily amounts for various situations given: Rs. 3000 per day for train accidents, Rs. 1500 per day for untoward incidents, and then Rs.750 per day for either if hospitalization extends beyond a specific timeframe.

Railway Users Consultative Committee and Councils

  • Main Objectives of Public Relations:

    • Maintain good relations with the public
    • Gain public trust
    • Improve the image of Railways in the public eye
  • Main Functions of Organizations:

    • Public relation regarding Time Table changes
    • Handling public complaints/feedback
    • Clarification of rumors/misinformation
  • National Railway Users Consultative Council (NRUCC):

    • President: Railway Minister
    • Personnel: Personnel from the government, Commerce, Industries, and other organizations (details provided about members).
    • Functions: Improvement in passenger services, catering services, new railway stations, and addressing passenger concerns.
  • Other Committees (Divisional, Station, Suburban):

    • Similar functions focused on local needs and specific areas of the railway lines. Members and functions are described. Functions include considering matters from National and Zonal Railway Users' Consultative Committees. Assessing improvement of passenger services, opening of new stations, and changes in timetables.
  • Ex-gratia payments:

    • Payments depend on the nature and severity of the accident. Amounts are given for death, serious injury, and simple injury, and specific instances (e.g., level crossing incidents). Additional ex-gratia amounts for hospitalization are also mentioned for specific accident types.

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