OAB: Direito Tributario

Damage to the consumer's property.

It is calculated based on the severity of the damage and the provider's financial capacity.

It protects consumer rights and ensures fair business practices.

Vulnerability, good faith, and transparency.

These bodies provide assistance and guidance to consumers.

They must provide quality products and services, be responsible for defects, and furnish clear information.

Legal warranty is established by law, while contractual warranty is outlined in the contract.

When a consumer's debts exceed their ability to pay.

No, a health plan can only deny coverage for experimental procedures.

The sale of products or services tied to other products or services.

The buyer is considered the consumer.

No, because the doctor is considered a provider.

No, because the company is considered a provider.

Product defect refers to quality flaws, while service defect refers to safety flaws.

Any false or misleading information about a product or service.

Fines, suspension of advertising, and counter-advertising.

Clauses exempting the provider from liability, clauses that impose the burden of proof on the consumer, and clauses that establish shorter periods of lapse or prescription than those provided by law.

Only when there is a violation of the consumer's personality rights.

In a contract for the purchase and sale of a property for residential purposes, both the buyer and seller are considered consumers.

The provider's liability is always objective, regardless of fault.

The main sanctions are fines, product seizure, advertising suspension, counter-advertising, and imposition of counter-advertising.

It is considered advertising because it involves offering products or services to the consumer.

Cancellation without just cause is allowed, provided there is an express contractual provision.

The deadline is 30 days for non-durable goods and 90 days for durable goods.

The provider is obligated to repair or replace the defective product even if the consumer does not present proof of purchase.

The consumer can be compensated for moral damages in any case of violation of their rights.

Product defect refers to problems with the quality of the product, while service defect refers to problems with the execution of the service.

It establishes the rights and duties of consumers and providers.

Vulnerability, good faith, and transparency.

Provide quality products and services, inform clearly about their products, and respond to defects.

Yes, the provider is obligated to provide clear and accurate information about their products and services.

Legal warranty is mandatory by law, while contractual warranty is optional.

When the consumer has debts that exceed their ability to pay.

When the provider conditions the sale of one product on the purchase of another.

Misleading advertising, tied selling, and refusal of service.

Quicker and informal process, with no need for a lawyer or court fees.