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Questions and Answers
According to the American Society for Quality, quality can be defined as:
According to the American Society for Quality, quality can be defined as:
- Totality of characteristics which act to satisfy a need
- Conformance to requirements (correct)
- A degree of excellence
- Fitness for use
According to Dr. Edward Deming, quality should be aimed at the needs of the:
According to Dr. Edward Deming, quality should be aimed at the needs of the:
- Customer (correct)
- Engineering
- Maintenance
- Marketing
According to Armand V. Feigenbaum, quality is the total composite of product and services characteristics of:
According to Armand V. Feigenbaum, quality is the total composite of product and services characteristics of:
- A degree of excellence
- Freedom from defects
- Marketing, engineering, manufacturing, and maintenance (correct)
- Conformance to requirements
Which one of the following is NOT a definition of quality mentioned in the text?
Which one of the following is NOT a definition of quality mentioned in the text?
Quality is a subjective term for which each person has his or her own definition. In technical usage, quality can have two meanings. What are these two meanings?
Quality is a subjective term for which each person has his or her own definition. In technical usage, quality can have two meanings. What are these two meanings?
Which one of the following is NOT a definition of quality mentioned in the text?
Which one of the following is NOT a definition of quality mentioned in the text?
According to the American Society for Quality, quality can be defined as:
According to the American Society for Quality, quality can be defined as:
According to Dr. Edward Deming, quality should be aimed at the needs of the:
According to Dr. Edward Deming, quality should be aimed at the needs of the:
According to Armand V. Feigenbaum, quality is the total composite of product and services characteristics of:
According to Armand V. Feigenbaum, quality is the total composite of product and services characteristics of:
Quality is a subjective term for which each person has his or her own definition. In technical usage, quality can have two meanings. What are these two meanings?
Quality is a subjective term for which each person has his or her own definition. In technical usage, quality can have two meanings. What are these two meanings?