Quality in Central Services in Healthcare

A multi-year plan focused on achieving excellence in all aspects of operations, emphasizing quality in products and services. The goal is to achieve a level of performance that aligns with leading organizations in the industry.

A process to identify and prevent potential problems with a product or process before they occur. It involves a systematic approach to analyzing potential failures and their consequences.

A process to identify the root cause of a problem or defect to prevent it from recurring. It involves analyzing the events that led to the problem and taking steps to address the underlying causes.

A systematic approach to improving the quality of work processes. It uses data-driven methods to identify areas for improvement and implement changes to make processes more efficient and effective.

A comprehensive quality management approach that emphasizes customer satisfaction. It focuses on continuous improvement, employee involvement, and meeting customer expectations.

A structured approach to quality improvement that aims to reduce variation and defects in products and processes. It uses statistical methods to identify and eliminate root causes of errors.

A methodology that aims to eliminate waste and improve efficiency in processes. It focuses on identifying and eliminating non-value-adding activities.

A healthcare accreditation organization that sets and monitors quality standards for hospitals and other healthcare facilities. Its objective is to ensure the safety and quality of care provided to patients.

A government agency that focuses on quality in healthcare, patient safety, and security. It sets standards for healthcare providers and ensures they are meeting quality and safety requirements.

A defined set of criteria or indicators used to measure and evaluate the effectiveness of a department or process in achieving its objectives. They are used to track performance and identify areas for improvement.

A set of activities that ensure the quality of products and services. It involves auditing, monitoring, and improving processes to meet predetermined standards.

A comprehensive evaluation of a department's or process's adherence to established standards and procedures. It involves a systematic review of records and practices to identify areas for improvement.

A common indicator of quality in CS departments. CS departments must meet the challenge of processing sterilized and clean patient care equipment and supplies for immediate use by surgeons and other healthcare professionals.

An essential aspect of patient care. It's the process of sterilizing reusable medical instruments, and it involves a series of steps to ensure that instruments are safe for use on patients.

The process of sanitizing equipment and supplies to remove visible soiling. It is the first step in the reprocessing of equipment before sterilization.

The process of sterilizing surgical instruments and supplies to kill all microorganisms. It is an essential process to prevent infections and ensure patient safety.

A type of indicator that helps to ensure the effectiveness of a sterilization process. It uses a live organism (like bacteria) to monitor the effectiveness of a sterilization cycle.

Specialized equipment used to sterilize instruments and supplies using steam and pressure. It is a common method for sterilizing medical instruments.

An essential step in equipment processing. It involves inspecting and checking instruments and supplies to identify and correct any deficiencies.

A pre-sterilization treatment where instruments are soaked in a solution to remove any remaining contaminants. It helps to ensure that instruments are properly sterilized.

A technique used to sterilize instruments and supplies urgently, often used when a sterile instrument is required immediately during a surgical procedure. It involves exposing the item to high heat using steam.

The process of packaging sterilized instruments and supplies for storage and use. It is essential to maintain sterility and protect the instruments.

The process of storing sterilized instruments and supplies in a controlled environment to maintain sterility and ensure they are available when needed.

The process of delivering sterilized instruments and supplies to the operating room or other clinical areas. Delivery must be efficient and timely to avoid delays in patient care.

A process of improving quality by identifying and analyzing customer needs, using teamwork and communication to address those needs and improve processes.

A quality control process that involves checking the accuracy of surgical case carts. It ensures the correct surgical instruments and supplies are available for each surgical procedure.

An indicator of instrument processing efficiency and effectiveness, measuring the time it takes for instruments to be processed and returned to the department.

A quality control process that ensures the correct inventory levels are maintained. It involves monitoring inventory levels and replenishing supplies as needed to prevent shortages.

The process of identifying, investigating, and responding to unexpected events that result in serious harm to patients. It is a quality control process that helps to prevent similar events from occurring in the future.

A designation that demonstrates a CS technician's commitment to professional standards and quality. It requires specific training and experience in instrument processing and other quality control procedures.