Quality Assurance in Healthcare Course

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Which dimension of quality in health care focuses on the availability of a needed test, procedure, treatment, or service to the patient in his needs?

Safety

Respect and care

Technical competence

Availability and Appropriateness (correct)

What is the main driver of the quality movement in the world, according to the text?

Technical competence

Efficiency

Safety (correct)

Respect and care

According to the text, what is the main cause of errors in the healthcare system?

Individual errors or mistakes

System failures (correct)

Lack of technical competence

Inadequate respect and care

Which dimension of quality in health care focuses on the ability of the practitioner to provide healthcare to patients in the correct manner?

Technical competence Signup and view all the answers

What does the dimension of Prevention and early detection in healthcare focus on, according to the text?

Identifying mistakes before they reach the patient Signup and view all the answers

According to the text, which dimension of quality in healthcare focuses on assessing whether a service is good enough and fit for its purpose?

Society's point of view Signup and view all the answers

What does the efficiency dimension in healthcare focus on, as per the text?

Optimal use of resources to provide best healthcare within available resources Signup and view all the answers

According to the text, which dimension of quality in healthcare involves assessing whether service is good enough and if it is fit for its purpose?

Society's point of view Signup and view all the answers

Which aspect does the dimension of Respect and care focus on in healthcare, according to the text?

Respectful treatment by service providers Signup and view all the answers

'Examine the patient properly before entering the operating room' is an example related to which dimension of quality in healthcare?

Prevention and early detection Signup and view all the answers

According to the text, which dimension of quality in healthcare emphasizes providing health services at the lowest possible costs?

Efficiency Signup and view all the answers

Which dimension in healthcare focuses on ensuring that interventions are provided in a timely manner?

Timing Signup and view all the answers

What does 'Carrying out the work or procedure in a timely manner' relate to in terms of healthcare quality dimensions?

Timing Signup and view all the answers

According to the text, who are considered as external customers in a health institution?

Patients and families Signup and view all the answers

What does Deming's 85/15 rule state about the causes of problems in an organization?

85% of problems are caused by systems, processes, and practices Signup and view all the answers

According to the text, what determines a worker's effectiveness in the workplace?

The worker's system and environment Signup and view all the answers

What does the text suggest about the importance of setting processes and procedures in the health service?

The focus on processes and procedures can lead to better results in the health service Signup and view all the answers

According to the text, what determines the effectiveness of decision making in a health institution?

The accuracy of data collection Signup and view all the answers

What does the principle of quality teamwork in health care emphasize?

Quality is everyone's responsibility in the health service Signup and view all the answers

What positive outcomes are associated with effective teamwork in health care, as mentioned in the text?

Improved patient experience with care scores Signup and view all the answers

What is identified as a barrier to team effectiveness in health care, according to the text?

Defensiveness and conflict within the team Signup and view all the answers

What is one of the barriers related to working conditions that can affect team effectiveness in health care?

Shift changes Signup and view all the answers

Why is it important for a health institution to understand the needs of both internal and external customers?

To meet the needs of both individuals within the institution and those outside it Signup and view all the answers

What does the text imply about the importance of information and data use in decision making?

The correct data leads to correct decision making in most cases Signup and view all the answers

What is emphasized as a requirement for avoiding mistakes in the future, according to Deming's principle of quality?

Development of a strong system for workers and service providers to adhere to Signup and view all the answers

What is the main focus of quality in healthcare?

Reducing morbidity, mortality, disabilities, and malnutrition Signup and view all the answers

What is the primary goal of using PDCA methodology in quality improvement?

To ensure doing things right from the first time Signup and view all the answers

What does quality in healthcare refer to?

Improving desired health outcomes Signup and view all the answers

What does the term 'quality' in healthcare encompass?

The extent to which services are safe and effective Signup and view all the answers

What is the role of accreditation in improving healthcare quality?

To ensure that health services provided are safe and effective Signup and view all the answers

What is the significance of using performance indicators in healthcare quality?

Measuring and monitoring the performance of healthcare services Signup and view all the answers