18 Questions
What does the definition pertain to?
Quality Assurance
What is the purpose of the process mentioned in the definition?
To determine if products or services meet customer expectations
What does the process NOT determine?
End-Process
What is the role of marketing in quality programs?
To define customer expectations
What is the role of engineering in quality programs?
To design a process to make the desired product
Who ultimately establishes the level of product quality or service?
The customer
What is the role of QA in quality programs?
To design a control system that verifies everything is working as designed
What does the Quality Assurance Program cover in a food processing system?
Everything from raw materials and GMP verification through finished-product release
What is the initial step in quality programs?
Defining customer expectations
What is the final step in quality programs?
Quality Assurance
What is the role of product development in quality programs?
To create a product that meets customer expectations
Who is considered the management's guide to quality?
The customer
What does a Quality Assurance Program in a food processing system cover?
Everything from raw materials and GMP verification through finished-product release
What is NOT a responsibility of Quality Assurance?
Quality system planning
What does the food supply chain management transform into a finished product?
Raw materials and components
What is NOT a part of the food supply chain?
Quality Assurance
What is the function of Quality Assurance in a food processing system?
An advisory function
What is the role of Quality Assurance in relation to the quality program?
Advises on the quality program
Test your knowledge on quality assurance and customer satisfaction with this quiz. Learn about the definition and importance of organized arrangements to ensure that products or services meet customer expectations.
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