Six Sigma History and Application: Chapter 2
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Questions and Answers

What is the acronym for the five phases of a Six Sigma project to improve an existing process?

  • DAMIC (correct)
  • DMADV
  • DINAC
  • DMEIV

Who is credited with closely relating sigma level and quality in processes?

  • Carl Friedrich Gauss
  • Walter Shewhart (correct)
  • An engineer and scholar named Emily
  • An engineer and scholar named George

What did Walter Shewhart define as a process in need of correction?

  • Three sigma (correct)
  • Two sigma
  • Four sigma
  • Five sigma

What is the main contribution of Walter Shewhart to quality control?

<p>Creation of control charts (A)</p> Signup and view all the answers

What are the two methodologies usually used by Six Sigma teams to accomplish improvements and develop controls for processes?

<p>DMAIC and DMADV (A)</p> Signup and view all the answers

What is the main difference between traditional quality programs and continuous process improvement methods?

<p>Traditional quality programs have specific goals, while continuous process improvement methods seek a culture of continuous improvement. (C)</p> Signup and view all the answers

What is the primary focus of Six Sigma methodology?

<p>Optimizing performance from the inside out (D)</p> Signup and view all the answers

What is the goal of both quality programs and continuous process improvement methods?

<p>Reducing errors and defects (D)</p> Signup and view all the answers

What sets Six Sigma apart from other quality programs?

<p>It aims to instill a culture of continuous improvement (C)</p> Signup and view all the answers

What is the cultural element inherent in Six Sigma that allows for significant organizational impact?

<p>Instilling a culture of continuous improvement and quality (D)</p> Signup and view all the answers

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