Six Sigma History and Application: Chapter 2
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Questions and Answers

What is the acronym for the five phases of a Six Sigma project to improve an existing process?

  • DAMIC (correct)
  • DMADV
  • DINAC
  • DMEIV
  • Who is credited with closely relating sigma level and quality in processes?

  • Carl Friedrich Gauss
  • Walter Shewhart (correct)
  • An engineer and scholar named Emily
  • An engineer and scholar named George
  • What did Walter Shewhart define as a process in need of correction?

  • Three sigma (correct)
  • Two sigma
  • Four sigma
  • Five sigma
  • What is the main contribution of Walter Shewhart to quality control?

    <p>Creation of control charts</p> Signup and view all the answers

    What are the two methodologies usually used by Six Sigma teams to accomplish improvements and develop controls for processes?

    <p>DMAIC and DMADV</p> Signup and view all the answers

    What is the main difference between traditional quality programs and continuous process improvement methods?

    <p>Traditional quality programs have specific goals, while continuous process improvement methods seek a culture of continuous improvement.</p> Signup and view all the answers

    What is the primary focus of Six Sigma methodology?

    <p>Optimizing performance from the inside out</p> Signup and view all the answers

    What is the goal of both quality programs and continuous process improvement methods?

    <p>Reducing errors and defects</p> Signup and view all the answers

    What sets Six Sigma apart from other quality programs?

    <p>It aims to instill a culture of continuous improvement</p> Signup and view all the answers

    What is the cultural element inherent in Six Sigma that allows for significant organizational impact?

    <p>Instilling a culture of continuous improvement and quality</p> Signup and view all the answers

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