Podcast
Questions and Answers
What is the aim of interpretative research?
What is the aim of interpretative research?
- To observe and discuss customer experiences with the product
- To conduct motivation research on customer behavior
- To understand the meanings and interpretations of a particular phenomenon or behavior (correct)
- To quantify customer behavior using numerical scales
What is the main characteristic of motivation research in customer behavior?
What is the main characteristic of motivation research in customer behavior?
- Observing and discussing customer experiences with the product
- Conducting surveys with numerical scales
- Discovering the reasons for a person's behavior (correct)
- Asking customers to respond to preassigned response categories
What is the primary method used in quantitative research?
What is the primary method used in quantitative research?
- Interpretative Research
- Customer Visits
- Focus Groups
- Survey (correct)
What is the purpose of customer visits in researching customer behavior?
What is the purpose of customer visits in researching customer behavior?
What is the role of a moderator in focus groups?
What is the role of a moderator in focus groups?
What is the primary focus of motivation research in customer behavior?
What is the primary focus of motivation research in customer behavior?
What is the purpose of interpretative research in customer behavior?
What is the purpose of interpretative research in customer behavior?
What is the role of a moderator in focus groups?
What is the role of a moderator in focus groups?
What is the main characteristic of customer visits in researching customer behavior?
What is the main characteristic of customer visits in researching customer behavior?
What is the primary method used in quantitative research?
What is the primary method used in quantitative research?