Purposive Communication and Ethics Quiz

Purposive Communication

• Purposive communication is the process of interacting and sharing thoughts with others.
• Components of Communication Process include Sender, Message, Channel, Encoder, Receiver, Decoder, Feedback, and Noise.
• Encoding involves using words, non-verbal methods to translate information into a message.
• The message is what the sender conveys (spoken, written, symbolic etc.)
• Channel is the medium used to convey the message.
• Receiver interprets the message.
• Feedback ensures receiver received the message.
• Communication is affected by noise as a barrier to communication.
• Communication can be: Intrapersonal (with oneself), Interpersonal (between 2 or more), Dyadic (between two), Small Group, Public, and Mass.
• Different communication models include Linear/Aristotle, Schramm's, and Transactional models.

Communication Ethics

• Ethics govern communication.
• Ethical communication is called interpersonal communication ethics.
• Ethics deal with moral values and behaviors.
• Principles of communication include: inescapability and irreversibility of communication, complicatedness, and contextual factors (psychological, relational, situational, environmental and cultural).

Business Letter Writing

• Elements of a business letter: Heading, Inside Address, Salutation, Body of the letter, Complimentary close, Signature, and other elements like reference line, attention line, subject line, identification notation.
• C's of Business Letter Writing: Coherence, Clearness, Conciseness, Completeness, Consideration, Character, and Conversational Quality.
• Importance of ethical communication in business letters involves using information properly, not falsifying information, giving proper credits, and clarity.

Communication and Globalization

• Globalization creates interconnectedness of people and cultures.
• Intercultural communication involves understanding different cultures.
• Key factors of globalization include interconnectedness of people, virtual communication, intercultural awareness, and time.
• Cultures are multifaceted, shared, and dynamic. Communication depends on physical, environmental, and cultural contexts.

Technical Report Writing

• Formal definition is a sentence definition conveying the essence of the term.
• Types of definitions include formal and informal.
• Key questions for definitions are "what a thing is."
• Describing a mechanism involves addressing "how the thing looks like."
• Giving instructions requires addressing "how something is done."
• Explanation of a process focuses on "describing how something works."
• Components of a sentence structure are Subject, Verb, Complement, Direct Object, Indirect Object, and Adverb.