Pune Citibank MphasiS Call Center Fraud Case Study
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Questions and Answers

Match the following cyber law cases with their primary offense:

Pune Citibank MphasiS Call Center Fraud = Data Privacy Breach SONY.SAMBANDH.COM CASE = Cybercrime Conviction

Match the following terms with their legal implications in the Pune Citibank MphasiS Call Center Fraud case:

Data Protection = Relevant to ITA-2000 and IPC offences Unauthorized Access = Firmly within the domain of Cyber Crimes Electronic Account Space = Used for committing the crime Adjudication Process = Liability to pay damages to the victims

Match the following sections with their liability in the Pune Citibank MphasiS Call Center Fraud case:

Section 66 of ITA-2000 = Recognizes the offense Section 43 of ITA-2000 = Recognizes the offense Cheating, Conspiracy, Breach of Trust = Applicable in addition to ITA-2000 Maximum extent of Rs 1 crore per victim = Liability for damages to the victims

Match the following terms with their legal implications in the SONY.SAMBANDH.COM CASE:

<p>Complaint filed by Sony India Private Ltd = Initiated the case targeting Non-Resident Indians <a href="http://www.sonysambandh.com">www.sonysambandh.com</a> = Website associated with the case First cybercrime conviction in 2013 = Resulted from this case Targeting Non-Resident Indians = Objective of <a href="http://www.sonysambandh.com">www.sonysambandh.com</a></p> Signup and view all the answers

Match the following statutory provisions with their coverage in the Pune Citibank MphasiS Call Center Fraud case:

<p>ITA-2000 = Versatile enough to accommodate aspects not covered by other statutes IPC offences committed with Electronic Documents = Considered as a crime with use of Written Documents Liability for imprisonment and fine = Under ITA-2000 Sections 66 and 43 Maximum extent of Rs 1 crore per victim for damages = Covered under Adjudication Process</p> Signup and view all the answers

Explain the role of 'Data Protection' in the Pune Citibank MphasiS Call Center Fraud case in India.

<p>The case raised concerns about the role of data protection as the ex-employees of MPhasiS Ltd MsourcE defrauded US Customers of Citibank by accessing the electronic account space of the customers without authorization, leading to a data privacy breach.</p> Signup and view all the answers

What are the applicable offenses under ITA-2000 in the Pune Citibank MphasiS Call Center Fraud case?

<p>The applicable offenses under ITA-2000 include 'Unauthorized Access' under Section 43 and 'Offenses Related to Electronic Documents' under Section 66. Additionally, IPC offenses like 'Cheating', 'Conspiracy', and 'Breach of Trust' are also applicable when committed using electronic documents.</p> Signup and view all the answers

What was significant about the SONY.SAMBANDH.COM CASE in India in 2013?

<p>The SONY.SAMBANDH.COM CASE marked India's first cybercrime conviction after a complaint filed by Sony India Private Ltd regarding credit card fraud targeting Non-Resident Indians on their website.</p> Signup and view all the answers

How does ITA-2000 accommodate aspects of crime not covered by ITA-2000 but covered by other statutes?

<p>ITA-2000 is versatile enough to accommodate aspects of crime not covered by ITA-2000 but covered by other statutes. Any IPC offense committed with the use of electronic documents can be considered a crime with the use of written documents, thus allowing for the application of relevant statutes.</p> Signup and view all the answers

What are the potential liabilities for the persons involved in the Pune Citibank MphasiS Call Center Fraud case under ITA-2000?

<p>The persons involved are liable for imprisonment, fine, and a liability to pay damages to the victims to the maximum extent of Rs 1 crore per victim. The 'Adjudication Process' can be invoked for imposing penalties.</p> Signup and view all the answers

Study Notes

Cyber Law Cases and Offenses

  • Match cyber law cases with their primary offenses
    • Cases include Pune Citibank MphasiS Call Center Fraud and SONY.SAMBANDH.COM CASE
    • Offenses include fraud, data breach, and unauthorized access

Pune Citibank MphasiS Call Center Fraud Case

  • Key players: Citibank, MphasiS Call Center
  • Offenses:
    • Fraudulent activities by call center employees
    • Unauthorized access to customer data
    • Data breach and leakage of sensitive information
  • Sections of ITA-2000 applicable to the Pune Citibank MphasiS Call Center Fraud case
    • Section 43 ( Penalty and Compensation for damage to computer resource)
    • Section 65 (Tampering with computer source documents)
    • Section 66 (Hacking with computer system)
  • Liability for persons involved in the fraud
    • Criminal liability under ITA-2000
    • Civil liability for damages and compensation

Role of Data Protection

  • Data Protection played a crucial role in the Pune Citibank MphasiS Call Center Fraud case in India
    • Failure to protect customer data led to the fraud
    • Importance of robust data protection measures to prevent such incidents

Applicable Offenses under ITA-2000

  • Offenses applicable to the Pune Citibank MphasiS Call Center Fraud case under ITA-2000
    • Section 43 (Penalty and Compensation for damage to computer resource)
    • Section 65 (Tampering with computer source documents)
    • Section 66 (Hacking with computer system)

SONY.SAMBANDH.COM CASE

  • Significant aspects of the SONY.SAMBANDH.COM CASE in India in 2013
    • Highlighted the importance of cybersecurity and data protection
    • Demonstrated the need for robust laws and regulations to combat cybercrime

ITA-2000 and Coverage of Crimes

  • ITA-2000 accommodates aspects of crime not covered by ITA-2000 but covered by other statutes
    • Incorporates provisions from other laws to ensure comprehensive coverage of cybercrime

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Explore a case study on the Pune Citibank MphasiS call center fraud in India, which involved unauthorized access to electronic account space and led to concerns about data protection and cyber crimes.

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