Public Affairs Procedure Quiz

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Questions and Answers

What must be done first when requesting the use of Department apparatus for activities outside regular operations?

Notify the acting Fire Chief verbally.

Fill out a rental application form online.

Contact the Fire Safety Officers for approval.

Submit a written request to the Office of the Fire Chief. (correct)

What type of records must the Fire Chief maintain concerning rental transactions?

Complete records containing details of each transaction. (correct)

Records only for those who have paid fees.

No records are necessary for these types of transactions.

Records only for external organizations.

Who must sign the Department Waiver and Indemnity Agreement forms?

Only the camera crew involved in the production.

All Department personnel present during the event.

Only the Fire Chief.

Actors and production company employees using Department facilities. (correct)

What is required before the Department can utilize the real or personal property of a third party?

A completed liability waiver agreement. Signup and view all the answers

Who can serve as Fire Safety Officers during a community event?

Members of the Fire Prevention Bureau or a qualified employee approved by the Fire Chief. Signup and view all the answers

What should all Department members be trained to recognize?

Good public relations opportunities. Signup and view all the answers

Which of the following is NOT a recommended step when renting apparatus or facilities?

Consulting the Fire Safety Officers for all uses. Signup and view all the answers

What is the role of the Chief Management Analyst in the process of using third-party property?

To provide information regarding liability waivers. Signup and view all the answers

What is the role of the Community Service Unit in relation to field personnel during public relations projects?

To advise and assist field personnel as needed Signup and view all the answers

What should members of the Department be particularly conscious of in areas with specific racial, national, or religious groups?

Providing prompt and courteous service Signup and view all the answers

Which behavior is explicitly discouraged among members when interacting with the public?

Displaying personal prejudices Signup and view all the answers

What is essential for maintaining a positive community relations program according to the Department?

The personal conduct of each member Signup and view all the answers

In daily interactions, what should members prioritize to maintain professionalism?

Patience, tact, and courtesy Signup and view all the answers

What is expected of members regarding their representation of the Department?

To maintain a professional attitude and demeanor Signup and view all the answers

What action should members take regarding fire and life safety issues in their assigned areas?

Take affirmative action to correct them Signup and view all the answers

What attitude should members avoid when engaged with the public?

Derogatory comments and attitudes of servility Signup and view all the answers

What is the primary action to take when an incident occurs?

Call the Arson Unit Commander and describe the incident Signup and view all the answers

Under what condition can members of the news media operate at an emergency scene?

As long as they do not interfere with emergency operations Signup and view all the answers

What information is prohibited from being released to the media regarding injured or deceased members?

Names of injured or deceased members Signup and view all the answers

What should the Battalion Commander do upon arriving at a hospital to assist an injured member?

Determine the nature of the injury and if the family has been notified Signup and view all the answers

What action should be taken if a reporter has obtained a victim's name before notifying the next of kin?

Request that they withhold the information until the family is notified Signup and view all the answers

What responsibility does the Battalion Commander have regarding family notification?

Assist the injured member in notifying their family Signup and view all the answers

What is the correct protocol if a news reporter wishes to climb ladders or enter buildings during an emergency?

Assist them after ensuring they are aware of unsafe conditions Signup and view all the answers

What must occur before any information is released to the press about an incident?

Administrative approval is required Signup and view all the answers

Study Notes

Commercial Use of Department Assets

Written requests for using Fire Department equipment or personnel must be directed to the Office of the Fire Chief.
Complete records of all transactions shall be maintained by the Fire Chief or designated representatives.
For details like rental and personnel fees, the Accounting Services Section should be consulted.
Production personnel must sign a Waiver and Indemnity Agreement before using Department assets or facilities.

Safety Officers

Fire Safety Officers may be assigned from the Fire Prevention Bureau or qualified personnel approved by the Fire Chief to ensure life safety.

Third-Party Property Use

Liability Waiver agreements are mandatory before the Department tests or uses third-party property.
The Chief Management Analyst provides information regarding this procedure.

Public Relations Responsibilities

All members should be trained to identify public relations opportunities and collaborate with the Public Service Unit as needed.
The Community Service Unit assists field personnel in public relations endeavors.

Community Relations Awareness

Members serving in diverse communities must provide prompt and efficient service, addressing specific fire and life safety issues present in those areas.
Actions should be taken to avoid perceptions of neglect and indifference.
Members must separate personal beliefs from Department obligations; discrimination of any form while on duty is unacceptable.

Conduct Guidelines for Members

Members should maintain professionalism, avoiding derogatory comments in public interactions.
Conduct must reflect respect and impartiality, avoiding personal prejudices.
Reports of any inappropriate conduct should be directed to the Arson Unit Commander.

Cooperation with the Media

California State Law allows accredited media members access to emergency scenes unless it interferes with operations.
Fire Department personnel should assist reporters, ensuring they are informed of any safety hazards.

Press Release Protocols for Injuries or Deaths

Members must not disclose the names of seriously injured or deceased personnel to media without Administrative approval.
If media contacts have information about an injured member, they should be encouraged to withhold names until next of kin are informed.
Battalion Commanders must ascertain the nature of injuries and assist in family notifications before communicating with the press.

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Description

This quiz covers the policies regarding the commercial use of Fire Department apparatus, facilities, and personnel. It outlines the necessary procedures that must be followed for rental requests and other operational activities outside regular Fire Department functions. Test your understanding of these key guidelines and procedures.