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Questions and Answers
What is the primary purpose of inquiring about personal information during a first contact call?
What is the recommended seating arrangement for an in-person interview?
Why is it essential to check the internet connection before a virtual interview?
What is the primary purpose of reviewing specific literature before an interview?
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Why is it recommended to avoid sitting in front of a window during a virtual interview?
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What is the primary purpose of the subjective stage in the soap technique?
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What is the recommended duration of a standard interview?
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Why is it important to introduce oneself properly and ask how the interviewee wants to be addressed?
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What is the primary consequence of bad time management in an interview?
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What is the purpose of the pattern style of organizing information in an interview?
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Study Notes
Physical Space
- Create a quiet and comfortable atmosphere with pleasant lighting and temperature
- Minimize stimulations and distractions
- Use neutral decorations, colors, and odors
- Table position and shape can affect the interaction:
- A table between people creates distance
- Sitting on the same side facilitates connection
- A round table creates a sense of teamwork
- Chairs should be of the same size and placed at an angled position
- Waiting room should be quiet, comfortable, and have reading material with privacy
Virtual Interview Space
- Reduce virtual distance through active communication
- Use exaggerated non-verbal communication, clarifications about non-verbal behaviors, and pay attention to silences
- Ensure the physical space is similar to that of in-person interviews
- Avoid sitting in front of a window and ensure privacy
- Check internet connection, audio, and image before the meeting
Preparing for the Interview
- Make a first contact call to inquire about personal information, reason for the appointment, and contact details
- Present yourself and provide information about the sessions, location, and confidentiality and privacy terms
- Prepare for the interview by:
- Reviewing relevant literature
- Inquiring about the referral source
- Establishing the purpose of the interview
- Estimating key points and time allocation
- Choosing assessment tools and reviewing the space and schedule
- Dressing in neutral and comfortable clothing
- Respectfully greet the patient and introduce yourself at the first session
Registering Information
- Keep information highly organized and easily accessible
- Use linear style or pattern style to record information
- Linear style alternates lines for questions and answers
- Pattern style organizes keywords and key topics using concept maps, spidergrams, flowcharts, or tables
- The SOAP technique consists of four stages:
- Subjective stage: records information revealed by the interviewee
- Objective stage: records factual information
- Assessment stage: interprets the previous stages
- Planning stage: plans for the next session
Time Management
- The duration of an interview varies depending on the type, objectives, characteristics of the interviewee, modality, and availability
- Standard interview lasts between 45-50 minutes
- Time management strategies:
- Place a clock at eye level to keep track of time
- Respect the time schedule and start on time
- Bad time management increases anxiety and stress for both parties
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Description
Learn how to set up an interview room to create a comfortable and conducive environment. Explore the impact of room characteristics, seating arrangements, and decorative elements on the interview process.
