Podcast
Questions and Answers
What is the primary purpose of inquiring about personal information during a first contact call?
What is the primary purpose of inquiring about personal information during a first contact call?
What is the recommended seating arrangement for an in-person interview?
What is the recommended seating arrangement for an in-person interview?
Why is it essential to check the internet connection before a virtual interview?
Why is it essential to check the internet connection before a virtual interview?
What is the primary purpose of reviewing specific literature before an interview?
What is the primary purpose of reviewing specific literature before an interview?
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Why is it recommended to avoid sitting in front of a window during a virtual interview?
Why is it recommended to avoid sitting in front of a window during a virtual interview?
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What is the primary purpose of the subjective stage in the soap technique?
What is the primary purpose of the subjective stage in the soap technique?
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What is the recommended duration of a standard interview?
What is the recommended duration of a standard interview?
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Why is it important to introduce oneself properly and ask how the interviewee wants to be addressed?
Why is it important to introduce oneself properly and ask how the interviewee wants to be addressed?
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What is the primary consequence of bad time management in an interview?
What is the primary consequence of bad time management in an interview?
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What is the purpose of the pattern style of organizing information in an interview?
What is the purpose of the pattern style of organizing information in an interview?
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Study Notes
Physical Space
- Create a quiet and comfortable atmosphere with pleasant lighting and temperature
- Minimize stimulations and distractions
- Use neutral decorations, colors, and odors
- Table position and shape can affect the interaction:
- A table between people creates distance
- Sitting on the same side facilitates connection
- A round table creates a sense of teamwork
- Chairs should be of the same size and placed at an angled position
- Waiting room should be quiet, comfortable, and have reading material with privacy
Virtual Interview Space
- Reduce virtual distance through active communication
- Use exaggerated non-verbal communication, clarifications about non-verbal behaviors, and pay attention to silences
- Ensure the physical space is similar to that of in-person interviews
- Avoid sitting in front of a window and ensure privacy
- Check internet connection, audio, and image before the meeting
Preparing for the Interview
- Make a first contact call to inquire about personal information, reason for the appointment, and contact details
- Present yourself and provide information about the sessions, location, and confidentiality and privacy terms
- Prepare for the interview by:
- Reviewing relevant literature
- Inquiring about the referral source
- Establishing the purpose of the interview
- Estimating key points and time allocation
- Choosing assessment tools and reviewing the space and schedule
- Dressing in neutral and comfortable clothing
- Respectfully greet the patient and introduce yourself at the first session
Registering Information
- Keep information highly organized and easily accessible
- Use linear style or pattern style to record information
- Linear style alternates lines for questions and answers
- Pattern style organizes keywords and key topics using concept maps, spidergrams, flowcharts, or tables
- The SOAP technique consists of four stages:
- Subjective stage: records information revealed by the interviewee
- Objective stage: records factual information
- Assessment stage: interprets the previous stages
- Planning stage: plans for the next session
Time Management
- The duration of an interview varies depending on the type, objectives, characteristics of the interviewee, modality, and availability
- Standard interview lasts between 45-50 minutes
- Time management strategies:
- Place a clock at eye level to keep track of time
- Respect the time schedule and start on time
- Bad time management increases anxiety and stress for both parties
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Description
Learn how to set up an interview room to create a comfortable and conducive environment. Explore the impact of room characteristics, seating arrangements, and decorative elements on the interview process.