Psychology Chapter on Social Influence Techniques

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Questions and Answers

What is the primary strategy behind the foot-in-the-door technique?

  • Securing agreement to a small request first to increase compliance later (correct)
  • Making a large request followed by a smaller one
  • Asking for immediate compliance without any prior requests
  • Presenting a request as less than the true cost

Which of the following best defines the door-in-the-face technique?

  • Asking for compliance based on social pressure
  • Shifting from a large request to a smaller one after refusal (correct)
  • Setting a low initial price that is later increased
  • Requesting compliance without any prior requests

What is a common outcome when using the low-ball technique?

  • People tend to negotiate for better terms after the initial agreement
  • Agreement is more likely after securing an initial commitment (correct)
  • People are more likely to refuse both requests
  • Individuals often feel confused about their decision

How does the presence of others affect individual performance in easy tasks according to social facilitation?

<p>It can boost arousal and facilitate the dominant response (B)</p> Signup and view all the answers

What scenario is best described by social loafing?

<p>Individuals exert less effort in a group task than when working alone (A)</p> Signup and view all the answers

Why might social facilitation lead to impaired performance on challenging tasks?

<p>Due to increased stress and feelings of being threatened (D)</p> Signup and view all the answers

What principle explains why individuals are more likely to agree to a final arrangement in the low-ball technique?

<p>Commitment and consistency (A)</p> Signup and view all the answers

What is the impact of passive spectators on an individual's performance known as?

<p>Audience effects (C)</p> Signup and view all the answers

What is the primary reason for social loafing in group settings?

<p>Belief that individual contributions won't be recognized (B)</p> Signup and view all the answers

How can social loafing be effectively minimized in collaborative work?

<p>Make the project personally relevant to each member (A)</p> Signup and view all the answers

What phenomenon occurs when group discussions lead members to adopt more extreme positions?

<p>Group polarization (D)</p> Signup and view all the answers

What is groupthink characterized by?

<p>Hasty decisions to maintain group cohesion (D)</p> Signup and view all the answers

What role does arousal play in social facilitation according to Zajonc's theory?

<p>Enhances performance on simple tasks at high arousal (A)</p> Signup and view all the answers

What is a likely outcome of working with individuals who are dissimilar in a group setting?

<p>Higher likelihood of social loafing (B)</p> Signup and view all the answers

Which of the following best describes role-playing?

<p>Performing actions based on social expectations of a given position (B)</p> Signup and view all the answers

What effect does group discussion usually have on individual attitudes?

<p>It reinforces existing attitudes positively or negatively (C)</p> Signup and view all the answers

What are the three components that make up an attitude?

<p>Cognitive belief, emotional feeling, and behavioral (B)</p> Signup and view all the answers

Which type of attitude is characterized by automatic associations that can be difficult to change?

<p>Implicit attitudes (D)</p> Signup and view all the answers

When do attitudes most likely influence behavior?

<p>When they are strongly held beliefs (A)</p> Signup and view all the answers

In which scenario might cognitive dissonance occur?

<p>When attitudes and behavior contradict each other (B)</p> Signup and view all the answers

Which statement about explicit attitudes is NOT true?

<p>They are often unconscious and automatic. (D)</p> Signup and view all the answers

Why might attitudes about healthy eating not predict behavior for some individuals?

<p>Because they may not have experienced challenges related to it. (C)</p> Signup and view all the answers

Which describes a situation where attitudes are likely to predict behavior?

<p>A passionate advocate for environmental conservation (A)</p> Signup and view all the answers

What is an example of an explicit attitude given in the context?

<p>Jeremy expresses how much he hates attending prom. (D)</p> Signup and view all the answers

What type of change is more likely to be achieved through persuasion when the issue is personally important?

<p>Long term (B)</p> Signup and view all the answers

Which element of persuasion is most influenced by the source of communication's expertise?

<p>Credibility (D)</p> Signup and view all the answers

What is the main reason people are often less resistant to social pressure?

<p>Low social anxiety (A)</p> Signup and view all the answers

What drives altruistic behavior according to the content?

<p>Self-sacrifice (D)</p> Signup and view all the answers

What is the basis for kin selection in prosocial behavior?

<p>Adaptive reproductive success (A)</p> Signup and view all the answers

Why might people find it difficult to empathize with certain individuals?

<p>Empathy gap (D)</p> Signup and view all the answers

Which factor is least likely to enhance persuasion according to the identified elements?

<p>Complexity of the message (C)</p> Signup and view all the answers

What is the norm of reciprocity in the context of helping behavior?

<p>Helping those who have helped us (A)</p> Signup and view all the answers

What leads individuals to reduce cognitive dissonance when their attitudes and behavior are inconsistent?

<p>Adjusting their attitudes to align with their actions (A)</p> Signup and view all the answers

In the Festinger & Carlsmith (1959) study, which group was most likely to report the study as interesting?

<p>Participants paid $1 and asked to lie (C)</p> Signup and view all the answers

What is an example of the central route of persuasion as defined in the elaboration likelihood model?

<p>Consideration of strong evidence and arguments (C)</p> Signup and view all the answers

Which statement best describes the peripheral route of persuasion?

<p>It relies on superficial cues like attractiveness (D)</p> Signup and view all the answers

What did participants paid $20 in the study likely experience due to their payment?

<p>High cognitive dissonance (C)</p> Signup and view all the answers

How can reducing cognitive dissonance affect one’s attitude?

<p>It may cause individuals to adopt a more favorable view of the behavior (B)</p> Signup and view all the answers

What is a reason why participants who were not paid felt differently than those who were paid?

<p>They had no financial incentive to lie (A)</p> Signup and view all the answers

What overall motivation drives the phenomenon of cognitive dissonance?

<p>The need to maintain psychological consistency (C)</p> Signup and view all the answers

What is the effect of having more bystanders present during an emergency situation?

<p>The probability of the victim receiving help decreases. (D)</p> Signup and view all the answers

What contributes to the diffusion of responsibility in emergencies?

<p>Bystanders assume others will take action. (A)</p> Signup and view all the answers

Which strategy can be effective in mobilizing individuals to help during a crisis?

<p>Point to a specific individual and ask them to assist. (D)</p> Signup and view all the answers

Why might people be less likely to empathize with a group of struggling individuals?

<p>They may feel overwhelmed by the scale of the issue. (A)</p> Signup and view all the answers

What psychological concept explains why individuals may not help in a situation where many are present?

<p>Bystander effect (A)</p> Signup and view all the answers

How does the presence of similar others impact empathy levels?

<p>Empathy is heightened towards those who share similarities. (C)</p> Signup and view all the answers

Why might the bystander effect delay the help a victim receives?

<p>People assume someone else will take action. (D)</p> Signup and view all the answers

Which situation is most likely to provoke empathy from bystanders?

<p>An individual child in distress. (B)</p> Signup and view all the answers

Flashcards

Foot-in-the-door Technique

A persuasion technique that involves getting someone to agree to a small request first, making them more likely to later agree to a larger, related request.

Low-Ball Technique

A persuasion technique where the initial offer presented is lower than the true cost or commitment, and then additional hidden costs are revealed after agreement is secured.

Door-in-the-face Technique

A persuasion technique that involves making a large, unreasonable request that will likely be refused, and then following it up with a smaller, more reasonable request (the actual desired request).

Social Facilitation

The presence of others can boost arousal and facilitate the dominant response. This can enhance performance on easy tasks, but impair performance on challenging tasks.

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Social Loafing

The tendency for individuals to exert less effort when working in a group than when working alone. This is often due to diffusion of responsibility.

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Evaluation Apprehension

A concern about being judged by others can influence performance, particularly on challenging tasks.

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Audience Effects

The impact of passive spectators on performance. Audience presence can influence performance due to increased arousal and evaluation apprehension.

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Co-action Effects

The impact on performance caused by the presence of others engaged in the same task. This can enhance performance due to increased arousal and social comparison.

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Attitude

A combination of beliefs and feelings that shape how we react to things.

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Cognitive Belief

The rational thought or understanding behind an attitude.

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Emotional (Affective) Feeling

The emotional response or feeling associated with an attitude.

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Behavioral Component

How an attitude influences your actions or behaviors.

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Implicit Attitude

An attitude that is automatically activated based on repeated experiences and may be difficult to change.

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Explicit Attitude

An attitude that you can consciously report and is influenced by factors like values and social norms.

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Cognitive Dissonance

The discomfort felt when our attitudes and behaviors don't match, leading to a desire to restore consistency.

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Attitude-Behavior Consistency

When our attitudes accurately predict our behavior.

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Arousal

The physiological and psychological state of being alert, activated, or stimulated.

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Zajonc's Theory of Social Facilitation

This theory proposes that the presence of others increases arousal, enhancing performance on simple tasks but hindering performance on complex tasks.

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Group Polarization

The tendency for group discussions to shift members towards more extreme positions than their initial views.

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Groupthink

A phenomenon where groups prioritize maintaining harmony and cohesion over critical thinking and decision-making, potentially leading to poor decisions.

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Role-playing

The behavior expected of individuals based on their assigned social position or function.

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Reducing Cognitive Dissonance

We try to reduce the tension caused by inconsistent attitudes and behaviors by changing either our beliefs or actions.

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Festinger & Carlsmith (1959)

A classic experiment where participants were paid to lie about a boring task. Those paid less experienced more dissonance and later rated the task as more enjoyable.

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Central Route of Persuasion

Involves careful consideration of evidence and arguments. It's persuasive when the message is strong and relevant.

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Peripheral Route of Persuasion

Relies on superficial cues, such as the speaker's attractiveness or the message's length. It's less durable and easily forgotten.

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Elaboration Likelihood Model (ELM)

Explains how people process persuasive messages, either through a central or peripheral route, depending on their motivation and ability to think critically.

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How do we change attitudes?

Persuasion - a deliberate attempt to influence the attitudes and behavior of another.

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What influences our choice of persuasion route?

Our motivation and ability to think deeply about the message.

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What makes a persuasive communicator?

A persuasive communicator is someone who appears credible, trustworthy, attractive, or similar to the audience.

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What is a positive context in persuasion?

A positive context increases the likelihood of persuasion. This means people are more likely to be persuaded when they are in a good mood, feeling relaxed, or in a positive environment.

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High self-esteem & social anxiety

People with high self-esteem and low social anxiety are more resistant to social pressure. They are less likely to be persuaded by others.

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Prosocial Behavior

Prosocial behavior is any action that benefits others.

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Altruism

Altruism is a type of prosocial behavior that is motivated by a selfless desire to help others, even if it involves some personal sacrifice.

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Kin selection

Why we help relatives: Helping relatives is adaptive because it increases the odds of successfully passing on our genes.

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Norm of reciprocity

Why we help strangers: We are more likely to help those who have helped us or might be able to help us in the future.

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Empathy gap

Difficulty empathizing with others: We struggle to understand the suffering of others when we lack empathy.

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Bystander Effect

The phenomenon where individuals are less likely to help a victim when there are other bystanders present. The larger the group, the lower the likelihood of assistance.

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Diffusion of Responsibility

The tendency of bystanders to feel less personal responsibility for helping a victim when others are present. Each person assumes someone else will take action.

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Mobilizing Help

Strategies for encouraging bystanders to act in an emergency. Directing a request to a specific person can increase the likelihood of help.

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The Kitty Genovese Case

A real-world example of the Bystander Effect. A woman was murdered while multiple bystanders witnessed the crime, but no one intervened. The case sparked extensive research on the phenomenon.

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Similar Others

We are more likely to empathize with and help those who share similar characteristics or traits.

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Single Victim vs. Masses

We are more likely to be moved by the plight of a single, innocent victim than by the suffering of large groups.

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Empathy and Helping

Empathy plays a vital role in motivating us to help others. We are more likely to offer assistance to those we feel connected with or understand.

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The Bystander Effect's Impact?

The Bystander Effect illustrates how social dynamics can prevent individuals from acting in emergencies. Understanding this phenomenon is crucial for promoting prosocial behavior and encouraging people to help those in need.

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Study Notes

Today's Announcements

  • Quiz 5 (Learning and Memory): Opened November 4th (a week later than the original posting date of October 28th). Closes November 17th at 11:59 PM.
  • Applied Activity (Milgram): Due November 7th at 11:59 PM.

Social Influence

  • Conformity, obedience, and compliance
  • Group influences
  • Prosocial behavior

Persuasion

  • How to get people to do what you want.

Compliance Techniques

  • Foot-in-the-door technique: Asking for a small favor first to increase likelihood of a larger favor.
  • Door-in-the-face technique: Asking for a large favor, then a smaller one (the actual request).
  • Low-ball technique: Getting someone to agree to an offer, then increasing the cost or commitment.

Group Influence

  • Effects of groups on individual performance.
  • Social facilitation: Presence of others can boost arousal and facilitate dominant responses. Easy tasks are facilitated (better performance); challenging tasks are impaired (worse performance). Examples include audience effects and co-action effects.
  • Social loafing: Tendency to exert less effort when working with others than when working alone. Minimizing social loafing: Making the project interesting, more personally relevant, and clear expectations for contributions from each person.
  • Group polarization: After group discussion, members tend to shift to more extreme positions. If members have initial positive views, discussions can be make them even more positive.
  • Groupthink: Tendency for groups to make hasty decisions to maintain group cohesion ("Well, since everyone else thinks it's a good idea…")

Role-playing

  • Refers to actions expected of those who occupy a particular social position. (Example cited Stanford Prison Experiment).

Attitudes and Attitude Change

  • Attitudes are beliefs and feelings that influence reactions.
    • Cognitive component (thoughts and beliefs).
    • Emotional component (affective feeling).
    • Behavioral component (predisposition to act).
  • Implicit vs. explicit attitudes:
    • Implicit: Automatically activated, often learned through repeated exposure, more difficult to change.
    • Explicit: Conscious and report-able, shaped by values and norms, easier to update with new information.
  • When attitudes don't match behavior, this leads to cognitive dissonance.
  • Cognitive dissonance theory: People are highly motivated to appear consistent to others and themselves. Discrepancy between behavior and attitude leads to tension; Adjustments to attitudes or behavior resolve the tension. (Example Festinger & Carlsmith (1959) study).

Changing Attitudes Through Persuasion

  • Elaboration likelihood model: Explains attitude change through two routes:
    • Central route: Thoughtful consideration of evidence (e.g., persuasive arguments).
    • Peripheral route: Association with cues (e.g., attractiveness of the speaker).

Persuasion Elements

  • Source of communication (e.g., credibility, attractiveness, likeability).
  • Audience (e.g., people with lower intelligence easier to persuade).
  • Message (e.g., emotional vs. unemotional).
  • Medium (e.g., repetition influences people).

Prosocial Behavior

  • Prosocial behavior: Actions benefiting others. Includes helping, cooperation, and sympathy.
  • Altruism: Helping others with self-sacrifice.
  • Motivations for helping others:
    • Kin selection: Helping relatives to pass on genes.
    • Norm of reciprocity: Helping those who reciprocate.
    • Empathy gap: Understanding others’ suffering.
  • Bystander effect: Likelihood of help decreases as the number of bystanders increases.
  • Steps to helping in an emergency: Individuals can take specific steps to address the bystander effect; Notice, Recognize the Emergency, Take responsibility, Identify what needs to be done, and act on it.

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