Podcast
Questions and Answers
Which factor is a moderating variable that strengthens the attitude-behavior relationship?
Which factor is a moderating variable that strengthens the attitude-behavior relationship?
- Socioeconomic status
- Workplace environment
- Peer influence
- Presence of social pressures (correct)
What does job involvement primarily reflect?
What does job involvement primarily reflect?
- The variety of skills required for the job
- A person's income level from the job
- The duration of time spent at the job
- The degree of identification with and importance of the job to self-worth (correct)
Which attitude involves identifying with an organization's goals?
Which attitude involves identifying with an organization's goals?
- Job Involvement
- Psychological Empowerment
- Job Satisfaction
- Organizational Commitment (correct)
Which aspect does Perceived Organizational Support (POS) primarily relate to?
Which aspect does Perceived Organizational Support (POS) primarily relate to?
How does direct personal experience affect the attitude-behavior relationship?
How does direct personal experience affect the attitude-behavior relationship?
Which component of an attitude reflects an individual's feelings about an object, person, or event?
Which component of an attitude reflects an individual's feelings about an object, person, or event?
What phenomenon describes the discomfort experienced when there is inconsistency between attitudes and behavior?
What phenomenon describes the discomfort experienced when there is inconsistency between attitudes and behavior?
What is primarily influenced by the attitudes that people hold?
What is primarily influenced by the attitudes that people hold?
Which of the following statements about attitudes is true?
Which of the following statements about attitudes is true?
In what way does cognitive dissonance affect a person's approach to their attitudes?
In what way does cognitive dissonance affect a person's approach to their attitudes?
What is employee engagement primarily characterized by?
What is employee engagement primarily characterized by?
Which two approaches are popular for measuring job satisfaction?
Which two approaches are popular for measuring job satisfaction?
What trend has been observed in job satisfaction levels over the last 30 years in the U.S.?
What trend has been observed in job satisfaction levels over the last 30 years in the U.S.?
What can cause confusion regarding the distinctness of major job attitudes?
What can cause confusion regarding the distinctness of major job attitudes?
Which factors were considered in determining the worst jobs for job satisfaction in 2016?
Which factors were considered in determining the worst jobs for job satisfaction in 2016?
What is a key predictor of job satisfaction?
What is a key predictor of job satisfaction?
How does personality influence job satisfaction?
How does personality influence job satisfaction?
What role does Corporate Social Responsibility (CSR) play in job satisfaction?
What role does Corporate Social Responsibility (CSR) play in job satisfaction?
Which factor is NOT directly mentioned as influencing job satisfaction?
Which factor is NOT directly mentioned as influencing job satisfaction?
What action is included in the definition of Corporate Social Responsibility (CSR)?
What action is included in the definition of Corporate Social Responsibility (CSR)?
What factors should be evaluated to improve employee satisfaction?
What factors should be evaluated to improve employee satisfaction?
Which of the following is unlikely to solely create a satisfying work environment?
Which of the following is unlikely to solely create a satisfying work environment?
To create work that is more interesting for employees, one should focus on:
To create work that is more interesting for employees, one should focus on:
Which approach can lead to improved employee satisfaction?
Which approach can lead to improved employee satisfaction?
What is considered an intrinsic part of a job?
What is considered an intrinsic part of a job?
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Study Notes
Attitudes
- Attitudes are evaluative statements that show how we feel about something.
- The three components of an attitude are:
- Cognitive: This refers to the belief or opinion about the object of the attitude.
- Affective: This refers to the feeling and emotion towards the object of the attitude.
- Behavioral: This refers to the action or behavior that is taken in response to the object of the attitude.
- Cognitive Dissonance: This is the inconsistency an individual might perceive between two or more attitudes, behaviors, or beliefs.
- People seek consistency among their attitudes and their behavior.
- The attitude-behavior relationship is stronger when the attitude is important, there is an alignment between attitude and behavior, and there is an absence of social pressures.
Job Attitudes
- Job Satisfaction: This is the positive feeling about a job that comes from evaluating its characteristics.
- Job Involvement: This is the degree to which a person identifies with their job, actively participates in it, and sees their performance as important to their self-worth.
- Psychological Empowerment: This is the belief in the degree of influence one has over their job, their competence in their job, their job’s meaningfulness, and their autonomy in the job.
- Organizational Commitment: This is the identification with a specific organization and its goals, and the desire to maintain membership in the organization.
- Perceived Organizational Support (POS): This is the degree to which employees feel the organization values their contributions and cares about their well-being.
- Employee Engagement: This is the individual’s involvement with, satisfaction with, and enthusiasm for their work.
- Job attitudes are highly related and sometimes overlap.
Job Satisfaction
- The single global rating and the summation of job facets are two popular approaches to measuring job satisfaction
- In the U.S. and most developed countries, employees have generally been satisfied with their jobs over the last 30 years.
- Satisfaction levels differ depending on the job facet involved.
- There are cultural differences in job satisfaction.
- Job conditions, personality, pay, and corporate social responsibility (CSR) are all causes of job satisfaction.
- Corporate social responsibility (CSR) is self-regulated action that benefits society or the environment beyond what is required by law.
- High pay alone is unlikely to create a satisfying work environment.
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