Podcast
Questions and Answers
What are the three components of an attitude?
What are the three components of an attitude?
- Cognitive, affective, behavioral (correct)
- Emotional, logical, physical
- Reflective, analytical, procedural
- Perceptual, evaluative, contextual
How do attitudes generally influence behavior?
How do attitudes generally influence behavior?
- Attitudes have no impact on behavior
- People strive for consistency between their attitudes and behaviors (correct)
- Behavior is solely determined by external circumstances
- Only favorable attitudes lead to positive behavior
What is job satisfaction?
What is job satisfaction?
- The number of tasks an employee completes
- An employee's overall contentment with their job (correct)
- An assessment of job requirements and duties
- A measure of corporate profitability
Which of the following represents a common outcome of job satisfaction?
Which of the following represents a common outcome of job satisfaction?
What is cognitive dissonance?
What is cognitive dissonance?
Which of the following moderating variables strengthens the attitude-behavior relationship?
Which of the following moderating variables strengthens the attitude-behavior relationship?
What is the primary characteristic of job satisfaction?
What is the primary characteristic of job satisfaction?
Which job attitude reflects a person's identification with their job's significance to their self-worth?
Which job attitude reflects a person's identification with their job's significance to their self-worth?
How does perceived organizational support (POS) affect employees?
How does perceived organizational support (POS) affect employees?
What is the impact of organizational commitment on employee behavior?
What is the impact of organizational commitment on employee behavior?
What does employee engagement primarily involve?
What does employee engagement primarily involve?
Which two approaches are popular for measuring job satisfaction?
Which two approaches are popular for measuring job satisfaction?
What trend has been observed in job satisfaction levels over the last 30 years?
What trend has been observed in job satisfaction levels over the last 30 years?
What is a common misconception about job attitudes?
What is a common misconception about job attitudes?
Which factors contribute to job dissatisfaction according to the analysis of worst jobs?
Which factors contribute to job dissatisfaction according to the analysis of worst jobs?
Which factor is NOT mentioned as influencing job satisfaction?
Which factor is NOT mentioned as influencing job satisfaction?
How does personality impact job satisfaction according to the content?
How does personality impact job satisfaction according to the content?
Which of the following statements about Corporate Social Responsibility (CSR) is true?
Which of the following statements about Corporate Social Responsibility (CSR) is true?
What demographic is mentioned as particularly valuing CSR?
What demographic is mentioned as particularly valuing CSR?
Which of the following is NOT considered a component of job conditions that affect satisfaction?
Which of the following is NOT considered a component of job conditions that affect satisfaction?
What is a key factor in raising employee satisfaction?
What is a key factor in raising employee satisfaction?
Which of the following is likely insufficient for creating a satisfying work environment?
Which of the following is likely insufficient for creating a satisfying work environment?
What should be considered to create challenging and interesting work for employees?
What should be considered to create challenging and interesting work for employees?
Which approach should be avoided when trying to improve employee satisfaction?
Which approach should be avoided when trying to improve employee satisfaction?
What aspect of a job can contribute to an employee feeling challenged?
What aspect of a job can contribute to an employee feeling challenged?
Study Notes
Attitudes
- Attitudes reflect how people feel about something.
- They comprise three components:
- Cognitive Component: The belief a person holds about a situation.
- Affective Component: The emotional feeling regarding the situation.
- Behavioral Component: The intended behavior in response to the situation.
Cognitive Dissonance
- The discomfort experienced when an individual's attitudes and behavior are incompatible.
- People tend to seek consistency between their attitudes and behaviors.
- The relationship between attitudes and behavior is influenced by:
- The importance of the attitude
- Correspondence between attitude and behavior
- Accessibility of the attitude
- Social pressure
- Personal experience with the situation
Job Attitudes
- Job Satisfaction: A positive feeling about a job derived from an evaluation of its characteristics.
- Job Involvement: The degree to which a person identifies with a job and considers performance important to self-worth.
- Psychological Empowerment: Reflects an employee's belief in their degree of influence over their job, competence, job meaningfulness, and autonomy.
- Organizational Commitment: The extent to which a person identifies with a particular organization and its goals, and desires to maintain membership.
- Perceived Organizational Support (POS): The degree to which employees believe the organization values their contributions and cares about their well-being.
- Employee Engagement: Reflects the employee's involvement, satisfaction, and enthusiasm for their work.
Job Satisfaction
- Job satisfaction levels are influenced by job conditions, personality, and corporate social responsibility (CSR).
- Intrinsic elements of work, social interactions, and supervision significantly impact satisfaction.
- Individuals with positive core self-evaluations tend to exhibit higher job satisfaction.
- Although pay is important, it alone is unlikely to generate job satisfaction.
- Organizations should strive to create work that is stimulating and engaging for employees, considering their work interests.
- CSR initiatives can positively influence employee job satisfaction, especially for Millennials.
Employee Responses to Job Dissatisfaction
- Four common responses to job dissatisfaction:
- Exit: The employee leaves their job.
- Voice: The employee attempts to improve the situation.
- Loyalty: The employee remains hopeful for improvement but takes no action.
- Neglect: The employee reduces work effort.
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Description
This quiz explores the various components of attitudes, including cognitive, affective, and behavioral aspects. Additionally, it delves into cognitive dissonance and its influence on job attitudes like job satisfaction and job involvement. Test your understanding of these psychological concepts and their real-world implications.
