Podcast
Questions and Answers
Which needs follow physiological and safety needs in Maslow's hierarchy?
Which needs follow physiological and safety needs in Maslow's hierarchy?
- Self-actualization needs
- Cognitive needs
- Esteem needs
- Love and belongingness needs (correct)
Which category is NOT part of esteem needs as classified by Maslow?
Which category is NOT part of esteem needs as classified by Maslow?
- Respect from others
- Dignity
- Intimacy (correct)
- Achievement
How does self-concept influence a person's perceptions?
How does self-concept influence a person's perceptions?
- It solely depends on external validation.
- It has no impact on perception.
- It disregards others’ emotions.
- It enhances accurate perception of others. (correct)
What can significantly alter a person's perception of a situation?
What can significantly alter a person's perception of a situation?
Which of the following is a factor that influences how one perceives a current situation?
Which of the following is a factor that influences how one perceives a current situation?
What is a key characteristic of self-actualization needs?
What is a key characteristic of self-actualization needs?
How do beliefs primarily affect perception?
How do beliefs primarily affect perception?
Which need is most crucial for children and adolescents according to Maslow?
Which need is most crucial for children and adolescents according to Maslow?
What characterizes intra-individual communication?
What characterizes intra-individual communication?
What is a key factor influencing perception according to the content?
What is a key factor influencing perception according to the content?
In Maslow's hierarchy of needs, which level comes directly after physiological needs?
In Maslow's hierarchy of needs, which level comes directly after physiological needs?
Which of the following describes deficiency needs?
Which of the following describes deficiency needs?
How do unsatisfied needs influence an individual's perception?
How do unsatisfied needs influence an individual's perception?
What is the top level of Maslow's hierarchy of needs?
What is the top level of Maslow's hierarchy of needs?
What is the primary role of the sender in the communication process?
What is the primary role of the sender in the communication process?
Which aspect greatly influences the success of the encoded message?
Which aspect greatly influences the success of the encoded message?
What role does perception play in an individual's ability to understand their external world?
What role does perception play in an individual's ability to understand their external world?
What mental processes are involved in the perception according to the content?
What mental processes are involved in the perception according to the content?
What does the decoding process involve for the receiver?
What does the decoding process involve for the receiver?
Which of the following is NOT a type of communication channel mentioned?
Which of the following is NOT a type of communication channel mentioned?
In the communication process, what primarily determines how well a receiver decodes a message?
In the communication process, what primarily determines how well a receiver decodes a message?
What is emphasized as essential for effective communication to occur?
What is emphasized as essential for effective communication to occur?
What role does feedback play in the communication process?
What role does feedback play in the communication process?
What can be included in the message component of communication?
What can be included in the message component of communication?
Which element of the communication process focuses on the selection of the medium for the message?
Which element of the communication process focuses on the selection of the medium for the message?
Which type of communication relies on spoken words?
Which type of communication relies on spoken words?
What can nonverbal communication indicate about a speaker?
What can nonverbal communication indicate about a speaker?
Which example illustrates visual communication?
Which example illustrates visual communication?
What is one key benefit of pairing nonverbal communication with verbal communication?
What is one key benefit of pairing nonverbal communication with verbal communication?
Why is understanding communication methods important in business settings?
Why is understanding communication methods important in business settings?
Which of the following describes sarcasm in communication?
Which of the following describes sarcasm in communication?
What type of communication is NOT included in the three main types of communication?
What type of communication is NOT included in the three main types of communication?
How does the denial of lower-level needs affect motivation according to Maslow's theory?
How does the denial of lower-level needs affect motivation according to Maslow's theory?
What are growth needs characterized by?
What are growth needs characterized by?
At which level of Maslow's hierarchy do physiological needs fall?
At which level of Maslow's hierarchy do physiological needs fall?
What happens to deficit needs once they are 'more or less' satisfied?
What happens to deficit needs once they are 'more or less' satisfied?
What could disrupt an individual's progress through Maslow's hierarchy?
What could disrupt an individual's progress through Maslow's hierarchy?
Which of the following is NOT a physiological need according to Maslow?
Which of the following is NOT a physiological need according to Maslow?
Which statement best captures Maslow's later clarification about needs satisfaction?
Which statement best captures Maslow's later clarification about needs satisfaction?
What is self-actualization in Maslow's hierarchy?
What is self-actualization in Maslow's hierarchy?
What role do expectations play in a person's perception of others?
What role do expectations play in a person's perception of others?
How do environmental factors influence perception?
How do environmental factors influence perception?
Which factors significantly influence a person's awareness?
Which factors significantly influence a person's awareness?
What is the main objective when using the Johari Window in teams?
What is the main objective when using the Johari Window in teams?
Which statement best describes two-way communication?
Which statement best describes two-way communication?
Which components combine to form human personality?
Which components combine to form human personality?
What is a potential result of operating in the Open area of the Johari Window?
What is a potential result of operating in the Open area of the Johari Window?
In what way can cultural upbringing affect someone's perception?
In what way can cultural upbringing affect someone's perception?
Flashcards
Communication
Communication
The process of creating and sharing information, ideas, opinions, and feelings between people.
Sender
Sender
The person who starts the communication and has an idea to convey.
Encoding
Encoding
The process of translating an idea into a message using words, symbols, or gestures.
Message
Message
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Channel
Channel
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Receiver
Receiver
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Decoding
Decoding
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Feedback
Feedback
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Verbal Communication
Verbal Communication
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Nonverbal Communication
Nonverbal Communication
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Visual Communication
Visual Communication
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Receiver's Interpretation
Receiver's Interpretation
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Sender's Intention
Sender's Intention
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Understanding Verification
Understanding Verification
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Intra-individual communication
Intra-individual communication
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Perception
Perception
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Needs and Motives in Perception
Needs and Motives in Perception
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Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs
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Deficiency Needs
Deficiency Needs
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Growth Needs
Growth Needs
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Self-awareness in Intra-individual Communication
Self-awareness in Intra-individual Communication
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Psychological Processes in Perception
Psychological Processes in Perception
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Physiological Needs
Physiological Needs
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Safety Needs
Safety Needs
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Love and Belonging Needs
Love and Belonging Needs
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Esteem Needs
Esteem Needs
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Self-Actualization Needs
Self-Actualization Needs
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Hierarchy of Needs
Hierarchy of Needs
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Progressive Satisfaction of Needs
Progressive Satisfaction of Needs
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Fluctuation in Needs
Fluctuation in Needs
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Expectations
Expectations
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Situation
Situation
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Love and Belongingness Needs
Love and Belongingness Needs
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Cultural Upbringing
Cultural Upbringing
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Factors Influencing Awareness
Factors Influencing Awareness
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Two-Way Communication
Two-Way Communication
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One-Way Communication
One-Way Communication
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Self-Concept
Self-Concept
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Past Experiences
Past Experiences
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Johari Window
Johari Window
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Open Frame
Open Frame
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Current Psychological State
Current Psychological State
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Beliefs
Beliefs
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Confirmation Bias
Confirmation Bias
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Study Notes
Psychological Communication
- Communication is the process of producing and imparting information, exchanging ideas, opinions, and feelings to influence and create a response.
- A dynamic process starts with the sender conceptualizing an idea, transmitting the message through a channel to the receiver, who provides feedback. This loop happens within a timeframe.
- Key elements: Sender, Encoding, Message, Channel, Receiver, Decoding, Feedback.
Communication Process
- Sender (or communicator): The individual initiating the conversation, and conceptualizing the idea to convey.
- Encoding: The sender uses words, symbols, and non-verbal cues (body language) to translate information into a message. The sender's knowledge, skills, and background affect the encoding success.
- Message: The information the sender intends to convey; can be written, oral, symbolic (sign language), or non-verbal (body language).
- Channel: The medium through which the message is transmitted (e.g., oral, written, virtual). Medium choice considers relationships between sender and receiver, and urgency of the message.
- Receiver: The individual for whom the message is intended.
- Decoding: The receiver interprets the sender's message, trying to understand it in the same way intended. The receiver's knowledge, skills, and experience influence how the message is decoded.
- Feedback: The final step. Ensures the receiver received and correctly interpreted the message, as intended by the sender. Promotes communication effectiveness. Receiver response can be verbal or nonverbal.
Types of Communication
- Verbal Communication: Spoken words.
- Nonverbal Communication: Includes body language, expressions, and appearance.
- Visual Communication: Includes signs, maps, graphics, and colors to reinforce verbal information.
Communication Patterns
- Intra-individual: Communication within the individual (e.g., self-talk, reflection).
- Inter-individual: Communication between individuals (e.g., face-to-face conversations).
Factors Influencing Perception
- Needs and Motives: Unsatisfied needs influence perception. People try to satisfy their needs, even if it is not in the real world but the imaginary world.
- Past experiences: Past experiences shape how present situations are perceived.
- Beliefs: Personal beliefs affect a person's interpretations of information.
- Expectations: Anticipated behavior affects perception.
- Emotional State: Mood and emotional state affect current situation perception.
- Cultural Upbringing: Values and ethics influence perception.
- Personality Components: Motives, habits, emotions, and beliefs shape perceptions.
- Physical environment: Location, lighting, and atmosphere influence perception.
Communication Channels
- Two-way communication: Both parties send and receive information, enabling feedback for improved understanding.
- One-way communication: Message flows from sender to receiver; lacks feedback. Examples include radio broadcasts.
Johari Window
- A tool for communication analysis, showing how Self-Concept and Feedback create an 'Open Area'.
- Open Area: Information known by both oneself and others; indicates strong communication.
- Blind Area: Information known by others but unknown to the individual.
- Hidden Area: Information known by the individual, but hidden from others.
- Unknown Area: Information unknown to both.
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