Podcast
Questions and Answers
What is the ideal situation for project managers regarding team personnel?
What is the ideal situation for project managers regarding team personnel?
- Working with virtual teams exclusively
- Employing ad hoc teams from different units
- Utilizing part-time team members only
- Assigning fully dedicated personnel (correct)
What is a critical factor for success in projects involving mergers or partnerships?
What is a critical factor for success in projects involving mergers or partnerships?
- Establishing a mutually agreeable way of working (correct)
- Limiting team members to internal resources only
- Strictly adhering to previous project protocols
- Focusing exclusively on operational tasks
Why is context-switching considered detrimental to project output?
Why is context-switching considered detrimental to project output?
- It reduces efficiency and disrupts focus on tasks (correct)
- It complicates project management and planning
- It lowers team morale and increases absenteeism
- It encourages collaboration across different units
What should a project manager do if they need support from resources assigned to other projects?
What should a project manager do if they need support from resources assigned to other projects?
What is essential for managing virtual team members effectively?
What is essential for managing virtual team members effectively?
What is a potential source of project personnel in complex project situations?
What is a potential source of project personnel in complex project situations?
How do virtual team members often collaborate on projects?
How do virtual team members often collaborate on projects?
What is a challenge for project managers in matrix organizations?
What is a challenge for project managers in matrix organizations?
What is the primary function of a Resource Histogram?
What is the primary function of a Resource Histogram?
Which chart is used to balance resource usage to avoid burnout?
Which chart is used to balance resource usage to avoid burnout?
What does the Responsibility Assignment Matrix (RAM) primarily clarify?
What does the Responsibility Assignment Matrix (RAM) primarily clarify?
Which of the following charts shows the breakdown of departments responsible for portions of a project?
Which of the following charts shows the breakdown of departments responsible for portions of a project?
In which situation does under-utilization of resources typically lead?
In which situation does under-utilization of resources typically lead?
What is the primary purpose of using a Resource Breakdown Structure (RBS)?
What is the primary purpose of using a Resource Breakdown Structure (RBS)?
What does the term 'RACI' in a Responsibility Assignment Matrix stand for?
What does the term 'RACI' in a Responsibility Assignment Matrix stand for?
What does a Resource Calendar provide information about?
What does a Resource Calendar provide information about?
What is a primary benefit of establishing ground rules in a project team?
What is a primary benefit of establishing ground rules in a project team?
What are project team members expected to demonstrate according to the code of ethics?
What are project team members expected to demonstrate according to the code of ethics?
Which of the following actions violates the organization's code of conduct?
Which of the following actions violates the organization's code of conduct?
What should team members do if they have conflicts or disagreements with colleagues?
What should team members do if they have conflicts or disagreements with colleagues?
How does maintaining transparency contribute to the project environment?
How does maintaining transparency contribute to the project environment?
According to the content, which behavior is unacceptable in a project team?
According to the content, which behavior is unacceptable in a project team?
What is included in a Project Team Directory?
What is included in a Project Team Directory?
What is the overarching goal of the code of ethics and professional conduct in a project?
What is the overarching goal of the code of ethics and professional conduct in a project?
What is the primary purpose of an issue log in project management?
What is the primary purpose of an issue log in project management?
Which leadership style fosters environments of trust and creativity in project teams?
Which leadership style fosters environments of trust and creativity in project teams?
How many front-end developers are needed for the project as indicated?
How many front-end developers are needed for the project as indicated?
What behavior should project leaders discourage to maintain a high-performing team?
What behavior should project leaders discourage to maintain a high-performing team?
Which factor is crucial for a team's productivity without micromanagement?
Which factor is crucial for a team's productivity without micromanagement?
What is a key characteristic of high-performing teams?
What is a key characteristic of high-performing teams?
What should project managers do to support inactive team members?
What should project managers do to support inactive team members?
Which essential quality should leaders establish to help team members reach their potential?
Which essential quality should leaders establish to help team members reach their potential?
What is the primary purpose of conducting a knowledge-sharing workshop when a team member leaves a project?
What is the primary purpose of conducting a knowledge-sharing workshop when a team member leaves a project?
Which strategy is identified as the fastest method of knowledge transfer within teams?
Which strategy is identified as the fastest method of knowledge transfer within teams?
What role does mentorship play in a high-performing project team?
What role does mentorship play in a high-performing project team?
Why is cultural sensitivity crucial in managing globally-distributed teams?
Why is cultural sensitivity crucial in managing globally-distributed teams?
What should project leaders do to enhance their effectiveness in multi-national projects?
What should project leaders do to enhance their effectiveness in multi-national projects?
What is a direct cost associated with maintaining a high-performing team?
What is a direct cost associated with maintaining a high-performing team?
Which method is essential for identifying gaps that require capacity-building in a team?
Which method is essential for identifying gaps that require capacity-building in a team?
How should project teams approach cultural diversity to ensure project success?
How should project teams approach cultural diversity to ensure project success?
What is a primary drawback of working in larger groups as indicated by social loafing?
What is a primary drawback of working in larger groups as indicated by social loafing?
Which of the following best describes co-location in team environments?
Which of the following best describes co-location in team environments?
What is osmotic communication?
What is osmotic communication?
What is the main purpose of task boards in a co-located environment?
What is the main purpose of task boards in a co-located environment?
When should a new tool or method be integrated into a project's workflow?
When should a new tool or method be integrated into a project's workflow?
What action should be taken if a new tool is found to be significantly disruptive?
What action should be taken if a new tool is found to be significantly disruptive?
What is the main benefit of electronic Kanban boards in a hybrid work system?
What is the main benefit of electronic Kanban boards in a hybrid work system?
How should teams prepare for the introduction of new tools and technologies?
How should teams prepare for the introduction of new tools and technologies?
Flashcards
Project Team Composition
Project Team Composition
How project teams are formed, including dedicated, ad hoc, or part-time members.
Dedicated Personnel
Dedicated Personnel
Team members who are fully committed to a project, working exclusively on it.
Matrix Organizations
Matrix Organizations
Organizations where employees belong to multiple teams/projects simultaneously.
Resource Negotiation
Resource Negotiation
Signup and view all the flashcards
Virtual Teams
Virtual Teams
Signup and view all the flashcards
Remote Collaboration
Remote Collaboration
Signup and view all the flashcards
Mergers/Partnerships/JV teams
Mergers/Partnerships/JV teams
Signup and view all the flashcards
Project Manager Responsibility
Project Manager Responsibility
Signup and view all the flashcards
Ground Rules
Ground Rules
Signup and view all the flashcards
Social Contract
Social Contract
Signup and view all the flashcards
Code of Ethics
Code of Ethics
Signup and view all the flashcards
Project Team Directory
Project Team Directory
Signup and view all the flashcards
Work Distribution
Work Distribution
Signup and view all the flashcards
Conflict Resolution
Conflict Resolution
Signup and view all the flashcards
Professional Conduct
Professional Conduct
Signup and view all the flashcards
Transparency
Transparency
Signup and view all the flashcards
Resource Calendar
Resource Calendar
Signup and view all the flashcards
Resource Histogram
Resource Histogram
Signup and view all the flashcards
Resource Levelling Chart
Resource Levelling Chart
Signup and view all the flashcards
Responsibility Assignment Matrix (RAM)
Responsibility Assignment Matrix (RAM)
Signup and view all the flashcards
RACI Chart
RACI Chart
Signup and view all the flashcards
Organizational Breakdown Structure (OBS)
Organizational Breakdown Structure (OBS)
Signup and view all the flashcards
Resource Breakdown Structure (RBS)
Resource Breakdown Structure (RBS)
Signup and view all the flashcards
Bottom-Up Estimation
Bottom-Up Estimation
Signup and view all the flashcards
Social Loafing
Social Loafing
Signup and view all the flashcards
Co-located Teams
Co-located Teams
Signup and view all the flashcards
Osmotic Communication
Osmotic Communication
Signup and view all the flashcards
Task Boards (Kanban Boards)
Task Boards (Kanban Boards)
Signup and view all the flashcards
Electronic Kanban Boards
Electronic Kanban Boards
Signup and view all the flashcards
Integrating New Tools
Integrating New Tools
Signup and view all the flashcards
Disruptive Tools
Disruptive Tools
Signup and view all the flashcards
Preparing for New Tools
Preparing for New Tools
Signup and view all the flashcards
Issue Log
Issue Log
Signup and view all the flashcards
Servant Leadership
Servant Leadership
Signup and view all the flashcards
Psychological Safety
Psychological Safety
Signup and view all the flashcards
Self-Servicing Teams
Self-Servicing Teams
Signup and view all the flashcards
Unverified Information
Unverified Information
Signup and view all the flashcards
Discourage Negative Behaviors
Discourage Negative Behaviors
Signup and view all the flashcards
Active Commitment
Active Commitment
Signup and view all the flashcards
Team Member Unresponsiveness
Team Member Unresponsiveness
Signup and view all the flashcards
Knowledge Transfer
Knowledge Transfer
Signup and view all the flashcards
Mentorship
Mentorship
Signup and view all the flashcards
Skill Training
Skill Training
Signup and view all the flashcards
Cultural Sensitivity
Cultural Sensitivity
Signup and view all the flashcards
Global Collaboration
Global Collaboration
Signup and view all the flashcards
Multi-Cultural Project Environment
Multi-Cultural Project Environment
Signup and view all the flashcards
Global Leadership
Global Leadership
Signup and view all the flashcards
Study Notes
Project Stakeholders
- Stakeholders are crucial to any project, ranging from initiators to those who benefit from the deliverables.
- Their involvement requires diverse management and engagement strategies for project success.
- Working with people effectively requires understanding their emotions, motivations, and fundamental needs.
- Project stakeholders can be individuals, groups, agencies, departments or organizations.
- A stakeholder has an interest in the project, positively or negatively.
- A stakeholder can influence the project, positively or negatively.
- A stakeholder can be affected by the project or its outcome, positively or negatively.
- A stakeholder benefits from the project.
Stakeholder Identification and the Stakeholder Register
- The stakeholder register is a document updated throughout the project.
- It details key stakeholders, their interests, involvement, interdependencies, influence and impact levels.
- Stakeholders are regularly added or removed from the register as needed.
Stakeholder Analysis
- Stakeholders require detailed information to manage expectations effectively.
- The level of stakeholder interest and influence should be assessed.
- Appropriate engagement strategies should be designed based on stakeholder analysis.
Aubrey Mendelow's Power/Interest Grid
- The power/interest grid classifies stakeholders according to their power and interest levels.
- High power, low interest: Keep satisfied, meet requirements.
- High power, high interest: Manage closely, regularly engage.
- Low power, high interest: Keep informed, maintain interest.
- Low power, low interest: Monitor, can be informed using public media.
Salience Model by Mitchell, Agle and Wood
- The salience model identifies three attributes to determine stakeholder importance:
- Power: The ability to influence the project.
- Legitimacy: Genuine involvement and ownership.
- Urgency: The need for immediate attention.
- The model uses a Venn diagram to categorize stakeholders based on the combinations of these attributes (e.g., dormant, discretionary, demanding, dominant, dangerous).
The Stakeholder Engagement Plan
- The plan details strategies for engaging different stakeholder types.
- It is informed by initial stakeholders, but should be reviewed and updated.
- This plan coordinates with the Communications Management Plan.
Project Manager
- Responsible for leading a team to achieve project objectives.
- Key skills involve communication, managing resources, and aligning project work with organizational goals.
The Project Management Team
- Supports the project manager, handling administrative, risk and quality tasks.
- Helps manage project management domains and interdependencies to improve business value.
Project Team
- Responsible for creating project deliverables.
- Managed by resources and processes outlined in the resource management plan.
- Can include individuals from functional areas or dedicated team members.
- Should include all necessary teams.
Working with Virtual Teams
- Project teams can include remote members working together.
- Virtual tools like electronic Kanban boards and communication platforms are frequently used.
Forming, Storming, Norming, Performing, Adjourning
- Teams progress through these stages in their development, from initial formation to completion.
Defining the Work Culture
- A defined work culture is crucial for team harmony and establishing expectations.
- A team charter outlines ground rules, norms, values, and the team's manifesto.
Ground Rules and Code of Ethics
- Ground rules for a project ensure collaboration and harmony.
- A code of ethics applies proper behavior and respect in a project environment.
Stakeholder Tools
- Project Team Directory: A list of team members and their roles/responsibilities.
- Resource Calendar: Shows resource availability for tasks.
- Resource Histogram: A visual representation of resource allocation over time.
- Resource Levelling Chart: Balances resource usage to avoid over/under utilization.
- Responsibility Assignment Matrix (RAM): Specifies who is responsible for each task.
Hierarchical Charts
- Used to communicate reporting relationships in projects.
- An Organizational Breakdown Structure (OBS) maps tasks to departments.
- A Resource Breakdown Structure (RBS) identifies and classifies resources.
Issue Log
- A document that tracks issues, concerns and their resolutions.
Creating a High-Performing Team
- Trust, self-awareness, and servant leadership create high-performing teams.
- Leaders should address negative rumors promptly.
Knowledge Transfer, Coaching and Mentorship
- Knowledge sharing is essential, especially on team member turnover.
- Mentorship guides team members, increasing speed and productivity.
A Multi-Cultural Project Environment
- Effective global projects require an understanding of multiple cultures.
- Cultural sensitivity is key for successful collaboration.
Theories of Motivation
- Maslow's Hierarchy of Needs: Physiological, safety, belonging, esteem and self-actualization needs motivate people.
- Expectancy Theory: Performance depends on effort, reward and expectations.
Ouchi Theory Z
- Stable employment, high productivity, and employee well-being are important.
Fringe Benefits and Perquisites (Perks)
- Fringe benefits are non-wage compensation that supplements salary.
Team Performance Assessments
- Essential for improved team effectiveness, communication, and collaboration.
Conflicts
- Conflicts are natural, but should be managed effectively.
- The 5 levels of conflict (problem to solve, disagreement, contest, crusade, world war) show escalation stages.
- Conflicts can be resolved through face-to-face conversation, openness and transparency.
Conflict Management
- Withdrawal/Avoiding: Avoiding the conflict.
- Smoothing/Accommodating: One party concedes to satisfy the other.
- Compromising/Reconciling: A mutual solution.
- Forcing/Directing/Competing: One side forces their way.
Managing with Power and Influence
- Using power and influence strategically supports project success.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz explores the critical role of stakeholders in project management, highlighting their various types and influences. It emphasizes the importance of stakeholder identification and the use of a stakeholder register for project success.