Communication and Stakeholder Management in Project Management Quiz
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Questions and Answers

Which of the following is NOT a potential dimension of communication in project management?

  • Verbal communication
  • Written communication
  • Social media communication (correct)
  • Non-verbal communication

    • According to Deloitte, what percentage of professionals believe that communication is the biggest issue of project management?

  • 10%
  • 22%
  • 45%
  • 32% (correct)

    • What is the main purpose of communication management in project management?

  • To minimize project delays
  • To achieve project objectives
  • To ensure effective information exchange (correct)
  • To improve stakeholder engagement

    • Which tool is used to analyze stakeholders and assess their level of power and interest?

    <p>Power-Interest Grid</p> Signup and view all the answers

    Which process involves communicating and working with stakeholders to meet their needs and manage their expectations?

    <p>Engaging Stakeholders</p> Signup and view all the answers

    What is the key benefit of the process of controlling stakeholder engagement?

    <p>Maintaining stakeholder relationships</p> Signup and view all the answers

    What are some of the skills required for effective stakeholder management?

    <p>Active listening and conflict resolution</p> Signup and view all the answers

    Which one of the following is a potential dimension of communication according to the text?

    <p>Vertical and horizontal</p> Signup and view all the answers

    According to the text, what are the three main communication management processes?

    <p>Plan communications management, Manage communications, Monitor communications</p> Signup and view all the answers

    What is the purpose of communication planning according to the text?

    <p>To outline how to manage communications across the project</p> Signup and view all the answers

    Which communication management skill can increase a project manager's chances of success according to the text?

    <p>Strong active listening skills</p> Signup and view all the answers

    Which of the following is NOT a potential issue caused by poor communication in project management?

    <p>Increased team collaboration</p> Signup and view all the answers

    According to the text, what percentage of professionals believe that communication is the biggest issue of project management?

    <p>32%</p> Signup and view all the answers

    Which of the following is NOT a main process included in communication management?

    <p>Stakeholder engagement</p> Signup and view all the answers

    Which of the following is a key skill required for effective stakeholder management according to the text?

    <p>Analyzing stakeholders</p> Signup and view all the answers

    Which of the following is NOT a potential dimension of communication in project management?

    <p>Collaborative communication</p> Signup and view all the answers

    According to the text, what is the main purpose of communication management in project management?

    <p>To ensure effective information exchange</p> Signup and view all the answers

    Which of the following is NOT a potential dimension of communication according to the text?

    <p>Internal and external</p> Signup and view all the answers

    What is the purpose of communication planning according to the text?

    <p>To outline how to manage communications across the project</p> Signup and view all the answers

    Which communication management skill can increase a project manager's chances of success according to the text?

    <p>Strong active listening skills</p> Signup and view all the answers

    Which tool is used to manage and distribute project information according to the text?

    <p>Electronic project management tools</p> Signup and view all the answers

    What is the key benefit of the process of controlling stakeholder engagement according to the text?

    <p>Improved stakeholder relationships</p> Signup and view all the answers

    Which process involves the periodic collection and analysis of baseline versus actual data to understand and communicate project progress and performance forecast?

    <p>Performance reporting</p> Signup and view all the answers

    Which of the following is a common tool used to analyze stakeholders?

    <p>Power-Interest Grid</p> Signup and view all the answers

    What is the purpose of creating a stakeholder register?

    <p>To include key information about stakeholders such as contact and requirements</p> Signup and view all the answers

    What is the key benefit of managing stakeholder engagement?

    <p>To increase support and minimize resistance from stakeholders</p> Signup and view all the answers

    What is the main purpose of monitoring and controlling stakeholder engagement?

    <p>To maintain or increase the efficiency and effectiveness of stakeholder engagement activities</p> Signup and view all the answers

    Which of the following is NOT a potential item to monitor stakeholders' engagement?

    <p>Identified stakeholders</p> Signup and view all the answers

    Which of the following is NOT a skill required for effective stakeholder management?

    <p>Overcoming resistance to change</p> Signup and view all the answers

    What is the purpose of the Commitment Assessment Matrix?

    <p>To assess stakeholders' commitment to the project</p> Signup and view all the answers

    What is the purpose of the Power-Interest Grid?

    <p>To assess stakeholders' power and interest</p> Signup and view all the answers

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