Communication and Stakeholder Management in Project Management Quiz

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Questions and Answers

Which of the following is NOT a potential dimension of communication in project management?

Verbal communication
Written communication
Social media communication (correct)
Non-verbal communication

According to Deloitte, what percentage of professionals believe that communication is the biggest issue of project management?

10%
22%
45%
32% (correct)

What is the main purpose of communication management in project management?

To minimize project delays
To achieve project objectives
To ensure effective information exchange (correct)
To improve stakeholder engagement

Which tool is used to analyze stakeholders and assess their level of power and interest?

Power-Interest Grid (D) Signup and view all the answers

Which process involves communicating and working with stakeholders to meet their needs and manage their expectations?

Engaging Stakeholders (D) Signup and view all the answers

What is the key benefit of the process of controlling stakeholder engagement?

Maintaining stakeholder relationships (B) Signup and view all the answers

What are some of the skills required for effective stakeholder management?

Active listening and conflict resolution (A) Signup and view all the answers

Which one of the following is a potential dimension of communication according to the text?

Vertical and horizontal (C) Signup and view all the answers

According to the text, what are the three main communication management processes?

Plan communications management, Manage communications, Monitor communications (B) Signup and view all the answers

What is the purpose of communication planning according to the text?

To outline how to manage communications across the project (A) Signup and view all the answers

Which communication management skill can increase a project manager's chances of success according to the text?

Strong active listening skills (D) Signup and view all the answers

Which of the following is NOT a potential issue caused by poor communication in project management?

Increased team collaboration (A) Signup and view all the answers

According to the text, what percentage of professionals believe that communication is the biggest issue of project management?

32% (C) Signup and view all the answers

Which of the following is NOT a main process included in communication management?

Stakeholder engagement (C) Signup and view all the answers

Which of the following is a key skill required for effective stakeholder management according to the text?

Analyzing stakeholders (A) Signup and view all the answers

Which of the following is NOT a potential dimension of communication in project management?

Collaborative communication (C) Signup and view all the answers

According to the text, what is the main purpose of communication management in project management?

To ensure effective information exchange (B) Signup and view all the answers

Which of the following is NOT a potential dimension of communication according to the text?

Internal and external (A) Signup and view all the answers

What is the purpose of communication planning according to the text?

To outline how to manage communications across the project (A) Signup and view all the answers

Which communication management skill can increase a project manager's chances of success according to the text?

Strong active listening skills (A) Signup and view all the answers

Which tool is used to manage and distribute project information according to the text?

Electronic project management tools (D) Signup and view all the answers

What is the key benefit of the process of controlling stakeholder engagement according to the text?

Improved stakeholder relationships (A) Signup and view all the answers

Which process involves the periodic collection and analysis of baseline versus actual data to understand and communicate project progress and performance forecast?

Performance reporting (B) Signup and view all the answers

Which of the following is a common tool used to analyze stakeholders?

Power-Interest Grid (C) Signup and view all the answers

What is the purpose of creating a stakeholder register?

To include key information about stakeholders such as contact and requirements (D) Signup and view all the answers

What is the key benefit of managing stakeholder engagement?

To increase support and minimize resistance from stakeholders (C) Signup and view all the answers

What is the main purpose of monitoring and controlling stakeholder engagement?

To maintain or increase the efficiency and effectiveness of stakeholder engagement activities (A) Signup and view all the answers

Which of the following is NOT a potential item to monitor stakeholders' engagement?

Identified stakeholders (A) Signup and view all the answers

Which of the following is NOT a skill required for effective stakeholder management?

Overcoming resistance to change (A) Signup and view all the answers

What is the purpose of the Commitment Assessment Matrix?

To assess stakeholders' commitment to the project (B) Signup and view all the answers

What is the purpose of the Power-Interest Grid?

To assess stakeholders' power and interest (B) Signup and view all the answers

Flashcards

Communication Management Purpose

Ensuring effective information exchange throughout the project lifecycle.

Power-Interest Grid

A chart used to categorize stakeholders based on their power and interest in the project.

Engaging Stakeholders

Involves communicating and collaborating with stakeholders to satisfy their needs and manage expectations.