Project Management Process Overview Quiz
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Questions and Answers

What should be done after recording the project on the Project Database?

  • Share Production Plan with the Chief Operating Officer
  • Share latest version of Project Tracking Document
  • Announce project to the Client Success team via email
  • Agree timeline with the client (correct)
  • What does 'A' stand for in the provided guidelines?

  • Responsible
  • Informed
  • Consulted
  • Accountable (correct)
  • What does the 'COO' refer to in the Legend provided?

  • Training Manager
  • Chief Operating Officer (correct)
  • Team Lead
  • Customer Success
  • What is the next step after agreeing on the workflow in the process?

    <p>Training the assigned team based on guidelines</p> Signup and view all the answers

    What should be done after filling in MSA according to the provided process?

    <p>Establish Viability of Workflow and Tech (if not done)</p> Signup and view all the answers

    What is the last step in the process according to the information provided?

    <p>Evaluate Client feedback</p> Signup and view all the answers

    What is the purpose of the 'External Project Launch' stage in the process?

    <p>To communicate and finalize delivery details with the client</p> Signup and view all the answers

    In which step is the 'Draft External Quote Template' completed?

    <p>Step 3.1: Complete Draft External Quote Template</p> Signup and view all the answers

    Who is responsible for updating the CRM with lead details?

    <p>SDR</p> Signup and view all the answers

    What action takes place in Step 1.6 of the process?

    <p>Introduce relevant AE or CCO</p> Signup and view all the answers

    When does the signing of documents occur in the process?

    <p>At the external project launch stage</p> Signup and view all the answers

    Which step involves creating the SST Client Folder?

    <p>Step 2.3: Create SST Client Folder</p> Signup and view all the answers

    What should you do if the project needs to be terminated in the process?

    <p>Inform A&amp;R</p> Signup and view all the answers

    What is the next step after sharing feedback from the client?

    <p>Fill in Quote Template Internally</p> Signup and view all the answers

    Which document should be shared for signing before informing A&R about project termination?

    <p>MSA</p> Signup and view all the answers

    What should be done after finalizing the external reporting?

    <p>Update Daily Project Updates Sheet</p> Signup and view all the answers

    What action should be taken after setting up an internal Slack Channel?

    <p>Set up meeting cadence</p> Signup and view all the answers

    When should you manage Labeler Performance Reporting?

    <p>Handover project to client for review</p> Signup and view all the answers

    What action should the team take to commence project 5.16?

    <p>Send notification via email and Slack</p> Signup and view all the answers

    In case a project needs to terminate during the process, who should be informed?

    <p>Team Lead (TL)</p> Signup and view all the answers

    What is the purpose of the Project Tracking Document?

    <p>To record feedback and requirement changes</p> Signup and view all the answers

    What should be done in response to feedback and changes to requirements?

    <p>Re-train team if required</p> Signup and view all the answers

    Who should be informed if there are issues relating to under-performance?

    <p>Analytics and Reporting Lead (A&amp;R)</p> Signup and view all the answers

    What should be done if the team identifies under-performers?

    <p>Query under-performers</p> Signup and view all the answers

    Who is responsible for handing over the completed project to the client?

    <p>Customer Success (CS)</p> Signup and view all the answers

    What action should be taken if a project needs to terminate during the process?

    <p>Inform Security and COO</p> Signup and view all the answers

    Who should manage the client according to the provided text?

    <p>Chief Operations Manager (COO)</p> Signup and view all the answers

    Which role is responsible for labeling the sample data set?

    <p>Account Executive (AE)</p> Signup and view all the answers

    When should the Project Tracking Document be updated with final details?

    <p>During project handover</p> Signup and view all the answers

    Who is involved in scheduling a call which includes the Team Lead and COO?

    <p>Customer Success (CS)</p> Signup and view all the answers

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