Podcast
Questions and Answers
What should be done after recording the project on the Project Database?
What should be done after recording the project on the Project Database?
- Share Production Plan with the Chief Operating Officer
- Share latest version of Project Tracking Document
- Announce project to the Client Success team via email
- Agree timeline with the client (correct)
What does 'A' stand for in the provided guidelines?
What does 'A' stand for in the provided guidelines?
- Responsible
- Informed
- Consulted
- Accountable (correct)
What does the 'COO' refer to in the Legend provided?
What does the 'COO' refer to in the Legend provided?
- Training Manager
- Chief Operating Officer (correct)
- Team Lead
- Customer Success
What is the next step after agreeing on the workflow in the process?
What is the next step after agreeing on the workflow in the process?
What should be done after filling in MSA according to the provided process?
What should be done after filling in MSA according to the provided process?
What is the last step in the process according to the information provided?
What is the last step in the process according to the information provided?
What is the purpose of the 'External Project Launch' stage in the process?
What is the purpose of the 'External Project Launch' stage in the process?
In which step is the 'Draft External Quote Template' completed?
In which step is the 'Draft External Quote Template' completed?
Who is responsible for updating the CRM with lead details?
Who is responsible for updating the CRM with lead details?
What action takes place in Step 1.6 of the process?
What action takes place in Step 1.6 of the process?
When does the signing of documents occur in the process?
When does the signing of documents occur in the process?
Which step involves creating the SST Client Folder?
Which step involves creating the SST Client Folder?
What should you do if the project needs to be terminated in the process?
What should you do if the project needs to be terminated in the process?
What is the next step after sharing feedback from the client?
What is the next step after sharing feedback from the client?
Which document should be shared for signing before informing A&R about project termination?
Which document should be shared for signing before informing A&R about project termination?
What should be done after finalizing the external reporting?
What should be done after finalizing the external reporting?
What action should be taken after setting up an internal Slack Channel?
What action should be taken after setting up an internal Slack Channel?
When should you manage Labeler Performance Reporting?
When should you manage Labeler Performance Reporting?
What action should the team take to commence project 5.16?
What action should the team take to commence project 5.16?
In case a project needs to terminate during the process, who should be informed?
In case a project needs to terminate during the process, who should be informed?
What is the purpose of the Project Tracking Document?
What is the purpose of the Project Tracking Document?
What should be done in response to feedback and changes to requirements?
What should be done in response to feedback and changes to requirements?
Who should be informed if there are issues relating to under-performance?
Who should be informed if there are issues relating to under-performance?
What should be done if the team identifies under-performers?
What should be done if the team identifies under-performers?
Who is responsible for handing over the completed project to the client?
Who is responsible for handing over the completed project to the client?
What action should be taken if a project needs to terminate during the process?
What action should be taken if a project needs to terminate during the process?
Who should manage the client according to the provided text?
Who should manage the client according to the provided text?
Which role is responsible for labeling the sample data set?
Which role is responsible for labeling the sample data set?
When should the Project Tracking Document be updated with final details?
When should the Project Tracking Document be updated with final details?
Who is involved in scheduling a call which includes the Team Lead and COO?
Who is involved in scheduling a call which includes the Team Lead and COO?
