Podcast
Questions and Answers
Contributors include customers, end-users, business partners, managers, and financial staff who will judge the contributors to a ______ of the project.
Contributors include customers, end-users, business partners, managers, and financial staff who will judge the contributors to a ______ of the project.
success
A project ______ is anyone who has a vested interest in the outcome of your project.
A project ______ is anyone who has a vested interest in the outcome of your project.
stakeholder
The role of a project ______ is to meld stakeholders' expectations into a coherent set of project objectives.
The role of a project ______ is to meld stakeholders' expectations into a coherent set of project objectives.
manager
Identifying project stakeholders' ______ is crucial because it helps to understand what success means for each stakeholder.
Identifying project stakeholders' ______ is crucial because it helps to understand what success means for each stakeholder.
Stakeholders' definitions of ______ vary because their interests and priorities differ.
Stakeholders' definitions of ______ vary because their interests and priorities differ.
A ______ is often a manager or executive who has major accountability for the project's performance.
A ______ is often a manager or executive who has major accountability for the project's performance.
The responsibilities of a Project ______ include authorizing the project, championing it, and ensuring senior management support.
The responsibilities of a Project ______ include authorizing the project, championing it, and ensuring senior management support.
Project ______ are specific goals that a project aims to achieve.
Project ______ are specific goals that a project aims to achieve.
The symptoms identified were the inability to get data out fast enough and the need to sift through four different ______ to update clients' recent activity.
The symptoms identified were the inability to get data out fast enough and the need to sift through four different ______ to update clients' recent activity.
Rushing into solutions can lead to wasting time and money on a system that does not address the fundamental ______.
Rushing into solutions can lead to wasting time and money on a system that does not address the fundamental ______.
Examples of probing questions a project manager might ask include 'What type of data do you need?' and 'How quickly do you need to ______ the data?'
Examples of probing questions a project manager might ask include 'What type of data do you need?' and 'How quickly do you need to ______ the data?'
You should determine if an alternative solution will result in a complete fix of the problem or just a ______ fix.
You should determine if an alternative solution will result in a complete fix of the problem or just a ______ fix.
The final step after evaluating responses to alternative solutions is to select the best ______.
The final step after evaluating responses to alternative solutions is to select the best ______.
You should brainstorm alternative solutions instead of rushing into the most ______ ones after defining the problem.
You should brainstorm alternative solutions instead of rushing into the most ______ ones after defining the problem.
When evaluating alternatives, consider whether it is more or less ______ than other suitable choices.
When evaluating alternatives, consider whether it is more or less ______ than other suitable choices.
Stakeholders such as customers, employees, and partners are individuals affected by a project's ______ or outcomes.
Stakeholders such as customers, employees, and partners are individuals affected by a project's ______ or outcomes.
Managers use ______, Flow Charts, and PERT charts to create draft schedules.
Managers use ______, Flow Charts, and PERT charts to create draft schedules.
The Critical Path determines the shortest time possible to complete the ______.
The Critical Path determines the shortest time possible to complete the ______.
The key components of a Bar (Gantt) chart include task names, start and end dates, duration of tasks, and ______.
The key components of a Bar (Gantt) chart include task names, start and end dates, duration of tasks, and ______.
A Bar (Gantt) chart helps in project management by providing a clear visual timeline of project tasks, their durations, and ______.
A Bar (Gantt) chart helps in project management by providing a clear visual timeline of project tasks, their durations, and ______.
Resource leveling is a technique that ensures project resources will be used ______.
Resource leveling is a technique that ensures project resources will be used ______.
The blocks in a Bar (Gantt) chart indicate ______ about each task.
The blocks in a Bar (Gantt) chart indicate ______ about each task.
A key tip for scheduling your project regarding deadlines is to know which deadlines are ______ and which have some flexibility.
A key tip for scheduling your project regarding deadlines is to know which deadlines are ______ and which have some flexibility.
Identifying the critical path for your project can help allocate resources more ______.
Identifying the critical path for your project can help allocate resources more ______.
You should explain the consequences of any changes in terms of quality, time, and ______ to stakeholders.
You should explain the consequences of any changes in terms of quality, time, and ______ to stakeholders.
To manage trade-offs in a project, you should use communication tactics to keep stakeholders informed and find out which ______ matters most to them.
To manage trade-offs in a project, you should use communication tactics to keep stakeholders informed and find out which ______ matters most to them.
It is important to keep stakeholders informed of changes in project ______.
It is important to keep stakeholders informed of changes in project ______.
When changes may affect project quality, time, or cost, a key question to ask stakeholders is, 'What are they willing to ______?'
When changes may affect project quality, time, or cost, a key question to ask stakeholders is, 'What are they willing to ______?'
The purpose of creating a Work Breakdown Structure is to estimate project time, costs, and ______.
The purpose of creating a Work Breakdown Structure is to estimate project time, costs, and ______.
The lowest level of decomposition in the Work Breakdown Structure is called a ______.
The lowest level of decomposition in the Work Breakdown Structure is called a ______.
When a task in a WBS cannot be subdivided further, you should keep going until your answer represents a task that can’t be ______ further.
When a task in a WBS cannot be subdivided further, you should keep going until your answer represents a task that can’t be ______ further.
To estimate how much each subtask will ______ in a WBS, you should consider costs in dollars/euros and person-hours.
To estimate how much each subtask will ______ in a WBS, you should consider costs in dollars/euros and person-hours.
Present time estimates as ______ instead of fixed estimates.
Present time estimates as ______ instead of fixed estimates.
Keep estimates as estimates and don't change them into firm ______ yet.
Keep estimates as estimates and don't change them into firm ______ yet.
Be careful and clear when communicating rough ______ to others.
Be careful and clear when communicating rough ______ to others.
It should be communicated that there is a chance certain products may not arrive on ______.
It should be communicated that there is a chance certain products may not arrive on ______.
Clarifying assumptions reduces the risk that a task will take longer than the ______ allows.
Clarifying assumptions reduces the risk that a task will take longer than the ______ allows.
You should consider what financial and other resources you'll need, and which ______ will be necessary.
You should consider what financial and other resources you'll need, and which ______ will be necessary.
A Project Charter can help protect against ______ creep.
A Project Charter can help protect against ______ creep.
A project charter outlines the relationship between the project's goals and higher organizational ______.
A project charter outlines the relationship between the project's goals and higher organizational ______.
Backward planning involves determining the latest date for completing a project and working ______ to establish when interim deliverables are needed.
Backward planning involves determining the latest date for completing a project and working ______ to establish when interim deliverables are needed.
Monitoring the project schedule is important to ensure that the project stays on ______ and to make necessary adjustments if conditions change.
Monitoring the project schedule is important to ensure that the project stays on ______ and to make necessary adjustments if conditions change.
A schedule is a realistic timeline for completing a project, built from earlier rough estimates, and is critical for project ______.
A schedule is a realistic timeline for completing a project, built from earlier rough estimates, and is critical for project ______.
Unplanned maintenance requires adjusting the schedule to send the report's files to the printer three weeks before the shareholders' meeting instead of ______ weeks.
Unplanned maintenance requires adjusting the schedule to send the report's files to the printer three weeks before the shareholders' meeting instead of ______ weeks.
A deliverable should be assigned to each activity, such as 'rough draft of survey ______' or 'prototype for test market'.
A deliverable should be assigned to each activity, such as 'rough draft of survey ______' or 'prototype for test market'.
Control and ______ systems should be established for updating and revising the schedule.
Control and ______ systems should be established for updating and revising the schedule.
It allows for handling problems that might come up later to leave room for ______ in project scheduling.
It allows for handling problems that might come up later to leave room for ______ in project scheduling.
Record all time segments in the same ______, such as days or weeks.
Record all time segments in the same ______, such as days or weeks.
Flashcards
Project Stakeholder
Project Stakeholder
Anyone with an interest in a project's outcome.
Project Manager Role
Project Manager Role
Combines stakeholder expectations into project goals, ensuring project success.
Stakeholder Needs
Stakeholder Needs
Understanding what success means for each stakeholder to integrate their expectations.
Varying Definitions of Success
Varying Definitions of Success
Stakeholders' interests and priorities differ, leading to different project outcome expectations.
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Project Sponsor
Project Sponsor
A manager/executive accountable for a project's performance.
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Project Sponsor Responsibilities
Project Sponsor Responsibilities
Authorize project, champion it, secure support, define scope, and provide resources.
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Project Objectives
Project Objectives
Specific project goals.
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Project Contributor Types
Project Contributor Types
Customers, end-users, business partners, managers, and financial staff.
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Project Scheduling and Resources
Project Scheduling and Resources
Schedules should be developed based on what's possible, and resources allocated later.
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Flexible Deadlines
Flexible Deadlines
Knowing which project deadlines are flexible helps in scheduling.
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Project Schedule Tools
Project Schedule Tools
Managers use bar charts, flowcharts, and PERT charts for preliminary project schedules.
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Bar Chart Task Column
Bar Chart Task Column
The left-hand column on a bar chart lists project tasks.
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Critical Path
Critical Path
The longest sequence in a project, determining the shortest completion time.
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Resource Leveling
Resource Leveling
A technique that ensures efficient resource use in project management.
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Bar Chart Task Sequence
Bar Chart Task Sequence
Bar charts show how tasks are linked and done in parallel.
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Bar Chart Task Representation
Bar Chart Task Representation
Bar charts show when each task starts and ends, based on dependencies.
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Symptoms of data management system need
Symptoms of data management system need
Inability to retrieve data quickly and needing multiple steps to update client activity.
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Rushing into a solution (project)
Rushing into a solution (project)
Designing a new system without understanding the underlying problems, leading to wasted time and money.
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Probing questions for data needs
Probing questions for data needs
Questions like 'What type of data?', 'How is the data used now?', and 'How quickly is retrieval needed?'
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Evaluating alternative solutions
Evaluating alternative solutions
Determining whether a solution addresses the issue completely or only partially, considering cost.
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Final step after evaluating solutions
Final step after evaluating solutions
Choosing the best alternative.
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Project problem-solving start
Project problem-solving start
Brainstorming alternative solutions to a problem.
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Brainstorming alternative solutions
Brainstorming alternative solutions
Asking, "How many different ways can we solve this problem?"
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Assessing best solution thoroughly
Assessing best solution thoroughly
Consider whether the best solution is more or less expensive than other potential choices.
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What to explain to stakeholders when changes occur?
What to explain to stakeholders when changes occur?
Explain the consequences of the changes in terms of quality, time, and cost.
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Managing trade-offs in projects
Managing trade-offs in projects
Use communication tactics to keep stakeholders informed, find out which variable matters most to them, explain the consequences of changes, and clarify what they're willing to give up.
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Importance of keeping stakeholders informed
Importance of keeping stakeholders informed
Ensuring all stakeholders are aware of the implications of changes and can adjust their expectations accordingly.
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Key question for stakeholders during changes
Key question for stakeholders during changes
What are they willing to give up if they want something done that will affect quality, time, or cost?
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Purpose of Work Breakdown Structure (WBS)
Purpose of Work Breakdown Structure (WBS)
To estimate project time, costs, and skills.
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Lowest level of decomposition in WBS
Lowest level of decomposition in WBS
A work package.
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Approach when a WBS task can't be subdivided
Approach when a WBS task can't be subdivided
Keep going until the task represents a task that can't be subdivided further.
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Purpose of subtask time estimation
Purpose of subtask time estimation
To understand the time required for each subtask to effectively plan the project timeline.
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Present Time Estimates as Ranges
Present Time Estimates as Ranges
Instead of providing fixed estimates for project tasks, present them as ranges. For example, 'Task A will take 8 to 12 hours to complete.'
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Keep Estimates as Rough Estimates
Keep Estimates as Rough Estimates
Avoid turning time estimates into firm commitments. Emphasize that they are still preliminary assessments.
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Communicate Rough Estimates Clearly
Communicate Rough Estimates Clearly
Be transparent when conveying rough estimates to stakeholders. Ensure everyone understands the assumptions and potential impacts of delays.
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Clarify Assumptions in Project Time Estimates
Clarify Assumptions in Project Time Estimates
Clearly define the assumptions used when estimating project time. This helps prevent tasks from taking longer than expected.
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Project Charter: Purpose
Project Charter: Purpose
A Project Charter lays out the purpose, scope, and expectations for a project. Essentially a roadmap for success.
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Project Charter: Protecting Against Scope Creep
Project Charter: Protecting Against Scope Creep
A Project Charter can help prevent unnecessary changes or expansions to the project's scope.
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Project Charter: Benefits
Project Charter: Benefits
A formal Project Charter ensures that the project stays aligned with the organization's strategic goals and objectives.
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Major Risks in a Project Charter
Major Risks in a Project Charter
A Project Charter identifies potential challenges or uncertainties that could impact the project's success. These should be addressed as early as possible.
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Backward planning
Backward planning
A project management technique where you start with the project's deadline and work backward to determine the necessary steps and deadlines for each phase.
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Monitoring the project schedule
Monitoring the project schedule
Regularly checking if the project is on track according to the planned timeline and making adjustments if needed.
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Schedule adjustments
Schedule adjustments
Modifying the project schedule when unforeseen circumstances or changes in priorities occur.
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Project schedule
Project schedule
A detailed timeline outlining the tasks, durations, and dependencies for completing a project.
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Unplanned maintenance impact
Unplanned maintenance impact
Unforeseen maintenance tasks can cause delays and require adjustments to the project schedule.
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Deliverables in scheduling
Deliverables in scheduling
Using deliverables as milestones to create a project schedule with realistic deadlines.
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First step in drafting a schedule
First step in drafting a schedule
Start by breaking down the project into smaller tasks or activities using a work breakdown structure.
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Flexibility in scheduling
Flexibility in scheduling
Building in buffer time and adjusting the schedule as needed to handle unforeseen challenges.
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Project Management Fundamentals
- Process: A series of actions to achieve a particular end.
- Project: A set of interrelated activities to achieve a common goal over a specified time.
- Project Management: Planning, scheduling & orchestrating project activities to achieve objectives.
- Team: A group of people with complementary skills working towards a common goal.
- Self-Directed Work Team: Teams meeting daily to complete a whole work process (e.g., steel mill).
- Virtual Team: Geographically dispersed individuals working together on specific tasks (e.g., global consultants).
- Project Team: A team assembled to address a specific problem and then disbands (e.g., medical unit leaders).
- Project Characteristics: Complex, one-time processes with budget, schedule and resource limitations, customer-focused.
- Project Definition: A temporary endeavor to create a unique product, service or result.
- Modern Management Functions (Project Management): Planning, organizing, influencing, and controlling.
- PMP Certification: The highest standard of professional qualification for a project manager.
- PMI: The world's largest professional project management association.
- PMBOK Guide: PMI's flagship publication, a fundamental resource for project management.
- PMP Certification Requirements: Passing a comprehensive exam testing knowledge of PMBOK components.
- Functional Managers (Project Role): Provide specialized resources & support to project teams.
- Project Development Stages: Concept/design, prototyping, testing/validation, final delivery.
- Matrix Organizational Structure (Project): Team members report to both project & functional managers.
- Project Manager Responsibilities: Leading the project team and overseeing project execution.
- Project Manager Designation: Project manager.
Project Initiation & Scope
- Project Initiation Phase (First Step): Determining the real problem.
- Project Phases: Conceptualization, Planning, Execution, Termination.
- Progress Reporting: Define communication and reporting systems.
- Execution Phase Activity: Monitor progress regarding schedule, budget & risks.
- Project Termination Phase: Closure, identifying the next step.
- WBS: Work Breakdown Structure
- Project Planning: Identify stakeholders, define objectives, make rough cost/time/skill estimates.
- Project Selection Factors Beyond NPV: Organizational goals, strategy, industry specifics.
- Simplified Scoring Model Limitation: Lack of accuracy.
- Project Scope Definition: Identify stakeholders and needs.
- Project Objectives Definition (Step 4): Define Objectives.
- Project Objectives Process (Step 2): Brainstorm Alternatives.
Project Scope, Objectives, & Stakeholders
- Project Scope & Objectives Anticipation: Trade-offs.
- Project Scope & Objectives Definition Step 1: Define the problem.
- Problem Solving Questions: Questions that uncover practical and business issues the project will tackle.
- Importance of Defined Objectives: Guiding the project towards problem-solving, reflecting stakeholder needs.
- Probing Questions (New System): Uncover underlying problems, ensuring solutions meet fundamental concerns.
- Symptoms (New System): Difficulty accessing/retrieving data, complex process to update records.
- Project Sponsor: The individual authorizing the project.
- Project Stakeholder: Anyone with an interest in the project outcome.
- Project Manager Role (Stakeholder): Integrating stakeholder expectations into coherent project objectives.
- Importance of Stakeholder Needs: Understanding what success means to each stakeholder, integrating their expectations into project objectives.
- Stakeholder Success Definitions: Differ due to varying interests and priorities.
- Project Sponsor Responsibilities: Authorizing the project, championing it, supporting senior management, defining scope of work, providing necessary resources, approving final deliverables, communicating project progress.
- Project Objectives Definition: Project specific goals, guiding the project, reflecting stakeholder needs.
Project Time, Cost, & Resources
- Time-Bound Objectives: Achieved within a specific timeframe (e.g. timely project completion)
- Realistic Objectives: Achievable given constraints (e.g. time and resources)
- Measurable Objectives: Gauged using quantitative or qualitative assessments.
- Specific Objectives: Clearly define the details of the objective.
- SMART: Specific, Measurable, Achievable, Realistic, Time-bound.
- Project Iron Triangle: Quality, Time, and Cost.
- Quality: Features that make the product suitable for its intended purpose.
- Time: The duration needed to complete the project’s deliverables.
- Cost: The expenditure of money, people, and resources necessary for project completion.
- Project Scope Definition (Team): What the team realistically can achieve.
- Customer Perception of Quality (Features): Quality is sometimes seen to be linked to the number and complexity of features in a product.
- Scope & Quality (Interchangeable): Customers perceive items in terms of qualities or deliverables.
- Identifying Trade-Offs (Key Steps): Understand stakeholder conflicts, master communication skills, strategically manage scope.
- Scope Creep: Expanding project goals while in progress.
- Avoiding Scope Creep: Resisting pressure to solve everyone's problems; prioritising project goals over others.
Project Scheduling
- Project Scheduling with Deliverables: Use deliverables as a basis for creating realistic milestone dates.
- Project Scheduling First Step: List project tasks using Work Breakdown Structure or a similar framework.
- Project Scheduling Systems: Control and communication systems for updating & revising.
- Scheduling Flexibility: Room for problems.
- Time Segment Recording: Record all time segments in consistent increments (e.g., days, weeks).
- Schedule & Resource Allocation: Develop schedules according to logical possibilities, allocating resources later.
- Scheduling Deadlines: Be aware of rigid vs. flexible deadlines, allowing flexibility where possible.
- Project Scheduling Tools: Bar charts, flow charts, PERT charts.
- Bar Charts (Gantt Charts): Listing project tasks, showing task sequences, and indicating task start/end times.
- Bar Chart Blocks: Indicating task start and end times, based on task relationships.
- Bar Chart in Project Management: Visual representation of project schedule.
- Bar Chart Components: Task names, start & end dates, task duration, task dependency.
- Critical Path: Longest task sequence, determining project completion time.
- Critical Path Benefit (Resource Allocations): Efficient resource allocation by focusing on activities on the critical path.
Project Costs & Budgeting
- Contingency Funds: Budget allocations for unplanned expenses.
- Budget Estimates: Best guesses, estimates may deviate from actual costs.
- Contingency Fund Percentage: Commonly suggested 5% of the estimated project budget.
- Contingency Fund Importance: Flexibility for unforeseen expenses.
- Project Budget Adjustment Reasons: Changing circumstances.
- Typical Cost Categories: Personnel, Travel, Training.
- Personnel Budget Considerations: Full-time, temporary workers (often largest part).
- Travel Budgeting: Whether team members are on-site or require travel; location impacts meals, lodging; if any travel is required.
- Training Budgeting: Location (in-house vs. external), if hiring external training staff, fees and expenses are to be considered.
- Professional Service Budgeting: Costs of market research, consultants, legal advice.
- Capital Expenditure Budgeting: Equipment, technical upgrades that may need to be paid for.
- Relocation Budgeting: Cost if relocating team members.
- Equipment/Supply Budgeting: Costs for physical supplies.
- Research Budgeting: Options for data collection: purchase existing data or perform in-house research.
- Overlooked Costs: Training costs, ongoing maintenance costs, insurance, licensing fees, consulting with external parties.
Project Management Overview
- Project Charter: Concise written document outlining project mission, roles, scope, objectives, relationship with organizational goals, estimated timeframe, milestones, resources, constraints, assumptions, quality requirements, and major risks.
- Project Charter Benefit: Ensuring your project aligns with greater organizational goals.
- Project Charter Issues: Scope creep.
- Project Charter Project Relationship: Aligning a project with strategic organizational goals.
- Project Success Measurement: Project completion within budget.
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