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Questions and Answers
Contributors include customers, end-users, business partners, managers, and financial staff who will judge the contributors to a ______ of the project.
Contributors include customers, end-users, business partners, managers, and financial staff who will judge the contributors to a ______ of the project.
success
A project ______ is anyone who has a vested interest in the outcome of your project.
A project ______ is anyone who has a vested interest in the outcome of your project.
stakeholder
The role of a project ______ is to meld stakeholders' expectations into a coherent set of project objectives.
The role of a project ______ is to meld stakeholders' expectations into a coherent set of project objectives.
manager
Identifying project stakeholders' ______ is crucial because it helps to understand what success means for each stakeholder.
Identifying project stakeholders' ______ is crucial because it helps to understand what success means for each stakeholder.
Stakeholders' definitions of ______ vary because their interests and priorities differ.
Stakeholders' definitions of ______ vary because their interests and priorities differ.
A ______ is often a manager or executive who has major accountability for the project's performance.
A ______ is often a manager or executive who has major accountability for the project's performance.
The responsibilities of a Project ______ include authorizing the project, championing it, and ensuring senior management support.
The responsibilities of a Project ______ include authorizing the project, championing it, and ensuring senior management support.
Project ______ are specific goals that a project aims to achieve.
Project ______ are specific goals that a project aims to achieve.
The symptoms identified were the inability to get data out fast enough and the need to sift through four different ______ to update clients' recent activity.
The symptoms identified were the inability to get data out fast enough and the need to sift through four different ______ to update clients' recent activity.
Rushing into solutions can lead to wasting time and money on a system that does not address the fundamental ______.
Rushing into solutions can lead to wasting time and money on a system that does not address the fundamental ______.
Examples of probing questions a project manager might ask include 'What type of data do you need?' and 'How quickly do you need to ______ the data?'
Examples of probing questions a project manager might ask include 'What type of data do you need?' and 'How quickly do you need to ______ the data?'
You should determine if an alternative solution will result in a complete fix of the problem or just a ______ fix.
You should determine if an alternative solution will result in a complete fix of the problem or just a ______ fix.
The final step after evaluating responses to alternative solutions is to select the best ______.
The final step after evaluating responses to alternative solutions is to select the best ______.
You should brainstorm alternative solutions instead of rushing into the most ______ ones after defining the problem.
You should brainstorm alternative solutions instead of rushing into the most ______ ones after defining the problem.
When evaluating alternatives, consider whether it is more or less ______ than other suitable choices.
When evaluating alternatives, consider whether it is more or less ______ than other suitable choices.
Stakeholders such as customers, employees, and partners are individuals affected by a project's ______ or outcomes.
Stakeholders such as customers, employees, and partners are individuals affected by a project's ______ or outcomes.
Managers use ______, Flow Charts, and PERT charts to create draft schedules.
Managers use ______, Flow Charts, and PERT charts to create draft schedules.
The Critical Path determines the shortest time possible to complete the ______.
The Critical Path determines the shortest time possible to complete the ______.
The key components of a Bar (Gantt) chart include task names, start and end dates, duration of tasks, and ______.
The key components of a Bar (Gantt) chart include task names, start and end dates, duration of tasks, and ______.
A Bar (Gantt) chart helps in project management by providing a clear visual timeline of project tasks, their durations, and ______.
A Bar (Gantt) chart helps in project management by providing a clear visual timeline of project tasks, their durations, and ______.
Resource leveling is a technique that ensures project resources will be used ______.
Resource leveling is a technique that ensures project resources will be used ______.
The blocks in a Bar (Gantt) chart indicate ______ about each task.
The blocks in a Bar (Gantt) chart indicate ______ about each task.
A key tip for scheduling your project regarding deadlines is to know which deadlines are ______ and which have some flexibility.
A key tip for scheduling your project regarding deadlines is to know which deadlines are ______ and which have some flexibility.
Identifying the critical path for your project can help allocate resources more ______.
Identifying the critical path for your project can help allocate resources more ______.
You should explain the consequences of any changes in terms of quality, time, and ______ to stakeholders.
You should explain the consequences of any changes in terms of quality, time, and ______ to stakeholders.
To manage trade-offs in a project, you should use communication tactics to keep stakeholders informed and find out which ______ matters most to them.
To manage trade-offs in a project, you should use communication tactics to keep stakeholders informed and find out which ______ matters most to them.
It is important to keep stakeholders informed of changes in project ______.
It is important to keep stakeholders informed of changes in project ______.
When changes may affect project quality, time, or cost, a key question to ask stakeholders is, 'What are they willing to ______?'
When changes may affect project quality, time, or cost, a key question to ask stakeholders is, 'What are they willing to ______?'
The purpose of creating a Work Breakdown Structure is to estimate project time, costs, and ______.
The purpose of creating a Work Breakdown Structure is to estimate project time, costs, and ______.
The lowest level of decomposition in the Work Breakdown Structure is called a ______.
The lowest level of decomposition in the Work Breakdown Structure is called a ______.
When a task in a WBS cannot be subdivided further, you should keep going until your answer represents a task that can’t be ______ further.
When a task in a WBS cannot be subdivided further, you should keep going until your answer represents a task that can’t be ______ further.
To estimate how much each subtask will ______ in a WBS, you should consider costs in dollars/euros and person-hours.
To estimate how much each subtask will ______ in a WBS, you should consider costs in dollars/euros and person-hours.
Present time estimates as ______ instead of fixed estimates.
Present time estimates as ______ instead of fixed estimates.
Keep estimates as estimates and don't change them into firm ______ yet.
Keep estimates as estimates and don't change them into firm ______ yet.
Be careful and clear when communicating rough ______ to others.
Be careful and clear when communicating rough ______ to others.
It should be communicated that there is a chance certain products may not arrive on ______.
It should be communicated that there is a chance certain products may not arrive on ______.
Clarifying assumptions reduces the risk that a task will take longer than the ______ allows.
Clarifying assumptions reduces the risk that a task will take longer than the ______ allows.
You should consider what financial and other resources you'll need, and which ______ will be necessary.
You should consider what financial and other resources you'll need, and which ______ will be necessary.
A Project Charter can help protect against ______ creep.
A Project Charter can help protect against ______ creep.
A project charter outlines the relationship between the project's goals and higher organizational ______.
A project charter outlines the relationship between the project's goals and higher organizational ______.
Backward planning involves determining the latest date for completing a project and working ______ to establish when interim deliverables are needed.
Backward planning involves determining the latest date for completing a project and working ______ to establish when interim deliverables are needed.
Monitoring the project schedule is important to ensure that the project stays on ______ and to make necessary adjustments if conditions change.
Monitoring the project schedule is important to ensure that the project stays on ______ and to make necessary adjustments if conditions change.
A schedule is a realistic timeline for completing a project, built from earlier rough estimates, and is critical for project ______.
A schedule is a realistic timeline for completing a project, built from earlier rough estimates, and is critical for project ______.
Unplanned maintenance requires adjusting the schedule to send the report's files to the printer three weeks before the shareholders' meeting instead of ______ weeks.
Unplanned maintenance requires adjusting the schedule to send the report's files to the printer three weeks before the shareholders' meeting instead of ______ weeks.
A deliverable should be assigned to each activity, such as 'rough draft of survey ______' or 'prototype for test market'.
A deliverable should be assigned to each activity, such as 'rough draft of survey ______' or 'prototype for test market'.
Control and ______ systems should be established for updating and revising the schedule.
Control and ______ systems should be established for updating and revising the schedule.
It allows for handling problems that might come up later to leave room for ______ in project scheduling.
It allows for handling problems that might come up later to leave room for ______ in project scheduling.
Record all time segments in the same ______, such as days or weeks.
Record all time segments in the same ______, such as days or weeks.
Flashcards
Project Stakeholder
Project Stakeholder
Anyone with an interest in a project's outcome.
Project Manager Role
Project Manager Role
Combines stakeholder expectations into project goals, ensuring project success.
Stakeholder Needs
Stakeholder Needs
Understanding what success means for each stakeholder to integrate their expectations.
Varying Definitions of Success
Varying Definitions of Success
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Project Sponsor
Project Sponsor
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Project Sponsor Responsibilities
Project Sponsor Responsibilities
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Project Objectives
Project Objectives
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Project Contributor Types
Project Contributor Types
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Project Scheduling and Resources
Project Scheduling and Resources
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Flexible Deadlines
Flexible Deadlines
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Project Schedule Tools
Project Schedule Tools
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Bar Chart Task Column
Bar Chart Task Column
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Critical Path
Critical Path
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Resource Leveling
Resource Leveling
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Bar Chart Task Sequence
Bar Chart Task Sequence
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Bar Chart Task Representation
Bar Chart Task Representation
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Symptoms of data management system need
Symptoms of data management system need
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Rushing into a solution (project)
Rushing into a solution (project)
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Probing questions for data needs
Probing questions for data needs
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Evaluating alternative solutions
Evaluating alternative solutions
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Final step after evaluating solutions
Final step after evaluating solutions
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Project problem-solving start
Project problem-solving start
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Brainstorming alternative solutions
Brainstorming alternative solutions
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Assessing best solution thoroughly
Assessing best solution thoroughly
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What to explain to stakeholders when changes occur?
What to explain to stakeholders when changes occur?
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Managing trade-offs in projects
Managing trade-offs in projects
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Importance of keeping stakeholders informed
Importance of keeping stakeholders informed
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Key question for stakeholders during changes
Key question for stakeholders during changes
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Purpose of Work Breakdown Structure (WBS)
Purpose of Work Breakdown Structure (WBS)
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Lowest level of decomposition in WBS
Lowest level of decomposition in WBS
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Approach when a WBS task can't be subdivided
Approach when a WBS task can't be subdivided
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Purpose of subtask time estimation
Purpose of subtask time estimation
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Present Time Estimates as Ranges
Present Time Estimates as Ranges
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Keep Estimates as Rough Estimates
Keep Estimates as Rough Estimates
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Communicate Rough Estimates Clearly
Communicate Rough Estimates Clearly
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Clarify Assumptions in Project Time Estimates
Clarify Assumptions in Project Time Estimates
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Project Charter: Purpose
Project Charter: Purpose
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Project Charter: Protecting Against Scope Creep
Project Charter: Protecting Against Scope Creep
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Project Charter: Benefits
Project Charter: Benefits
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Major Risks in a Project Charter
Major Risks in a Project Charter
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Backward planning
Backward planning
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Monitoring the project schedule
Monitoring the project schedule
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Schedule adjustments
Schedule adjustments
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Project schedule
Project schedule
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Unplanned maintenance impact
Unplanned maintenance impact
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Deliverables in scheduling
Deliverables in scheduling
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First step in drafting a schedule
First step in drafting a schedule
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Flexibility in scheduling
Flexibility in scheduling
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Study Notes
Project Management Fundamentals
- Process: A series of actions to achieve a particular end.
- Project: A set of interrelated activities to achieve a common goal over a specified time.
- Project Management: Planning, scheduling & orchestrating project activities to achieve objectives.
- Team: A group of people with complementary skills working towards a common goal.
- Self-Directed Work Team: Teams meeting daily to complete a whole work process (e.g., steel mill).
- Virtual Team: Geographically dispersed individuals working together on specific tasks (e.g., global consultants).
- Project Team: A team assembled to address a specific problem and then disbands (e.g., medical unit leaders).
- Project Characteristics: Complex, one-time processes with budget, schedule and resource limitations, customer-focused.
- Project Definition: A temporary endeavor to create a unique product, service or result.
- Modern Management Functions (Project Management): Planning, organizing, influencing, and controlling.
- PMP Certification: The highest standard of professional qualification for a project manager.
- PMI: The world's largest professional project management association.
- PMBOK Guide: PMI's flagship publication, a fundamental resource for project management.
- PMP Certification Requirements: Passing a comprehensive exam testing knowledge of PMBOK components.
- Functional Managers (Project Role): Provide specialized resources & support to project teams.
- Project Development Stages: Concept/design, prototyping, testing/validation, final delivery.
- Matrix Organizational Structure (Project): Team members report to both project & functional managers.
- Project Manager Responsibilities: Leading the project team and overseeing project execution.
- Project Manager Designation: Project manager.
Project Initiation & Scope
- Project Initiation Phase (First Step): Determining the real problem.
- Project Phases: Conceptualization, Planning, Execution, Termination.
- Progress Reporting: Define communication and reporting systems.
- Execution Phase Activity: Monitor progress regarding schedule, budget & risks.
- Project Termination Phase: Closure, identifying the next step.
- WBS: Work Breakdown Structure
- Project Planning: Identify stakeholders, define objectives, make rough cost/time/skill estimates.
- Project Selection Factors Beyond NPV: Organizational goals, strategy, industry specifics.
- Simplified Scoring Model Limitation: Lack of accuracy.
- Project Scope Definition: Identify stakeholders and needs.
- Project Objectives Definition (Step 4): Define Objectives.
- Project Objectives Process (Step 2): Brainstorm Alternatives.
Project Scope, Objectives, & Stakeholders
- Project Scope & Objectives Anticipation: Trade-offs.
- Project Scope & Objectives Definition Step 1: Define the problem.
- Problem Solving Questions: Questions that uncover practical and business issues the project will tackle.
- Importance of Defined Objectives: Guiding the project towards problem-solving, reflecting stakeholder needs.
- Probing Questions (New System): Uncover underlying problems, ensuring solutions meet fundamental concerns.
- Symptoms (New System): Difficulty accessing/retrieving data, complex process to update records.
- Project Sponsor: The individual authorizing the project.
- Project Stakeholder: Anyone with an interest in the project outcome.
- Project Manager Role (Stakeholder): Integrating stakeholder expectations into coherent project objectives.
- Importance of Stakeholder Needs: Understanding what success means to each stakeholder, integrating their expectations into project objectives.
- Stakeholder Success Definitions: Differ due to varying interests and priorities.
- Project Sponsor Responsibilities: Authorizing the project, championing it, supporting senior management, defining scope of work, providing necessary resources, approving final deliverables, communicating project progress.
- Project Objectives Definition: Project specific goals, guiding the project, reflecting stakeholder needs.
Project Time, Cost, & Resources
- Time-Bound Objectives: Achieved within a specific timeframe (e.g. timely project completion)
- Realistic Objectives: Achievable given constraints (e.g. time and resources)
- Measurable Objectives: Gauged using quantitative or qualitative assessments.
- Specific Objectives: Clearly define the details of the objective.
- SMART: Specific, Measurable, Achievable, Realistic, Time-bound.
- Project Iron Triangle: Quality, Time, and Cost.
- Quality: Features that make the product suitable for its intended purpose.
- Time: The duration needed to complete the project’s deliverables.
- Cost: The expenditure of money, people, and resources necessary for project completion.
- Project Scope Definition (Team): What the team realistically can achieve.
- Customer Perception of Quality (Features): Quality is sometimes seen to be linked to the number and complexity of features in a product.
- Scope & Quality (Interchangeable): Customers perceive items in terms of qualities or deliverables.
- Identifying Trade-Offs (Key Steps): Understand stakeholder conflicts, master communication skills, strategically manage scope.
- Scope Creep: Expanding project goals while in progress.
- Avoiding Scope Creep: Resisting pressure to solve everyone's problems; prioritising project goals over others.
Project Scheduling
- Project Scheduling with Deliverables: Use deliverables as a basis for creating realistic milestone dates.
- Project Scheduling First Step: List project tasks using Work Breakdown Structure or a similar framework.
- Project Scheduling Systems: Control and communication systems for updating & revising.
- Scheduling Flexibility: Room for problems.
- Time Segment Recording: Record all time segments in consistent increments (e.g., days, weeks).
- Schedule & Resource Allocation: Develop schedules according to logical possibilities, allocating resources later.
- Scheduling Deadlines: Be aware of rigid vs. flexible deadlines, allowing flexibility where possible.
- Project Scheduling Tools: Bar charts, flow charts, PERT charts.
- Bar Charts (Gantt Charts): Listing project tasks, showing task sequences, and indicating task start/end times.
- Bar Chart Blocks: Indicating task start and end times, based on task relationships.
- Bar Chart in Project Management: Visual representation of project schedule.
- Bar Chart Components: Task names, start & end dates, task duration, task dependency.
- Critical Path: Longest task sequence, determining project completion time.
- Critical Path Benefit (Resource Allocations): Efficient resource allocation by focusing on activities on the critical path.
Project Costs & Budgeting
- Contingency Funds: Budget allocations for unplanned expenses.
- Budget Estimates: Best guesses, estimates may deviate from actual costs.
- Contingency Fund Percentage: Commonly suggested 5% of the estimated project budget.
- Contingency Fund Importance: Flexibility for unforeseen expenses.
- Project Budget Adjustment Reasons: Changing circumstances.
- Typical Cost Categories: Personnel, Travel, Training.
- Personnel Budget Considerations: Full-time, temporary workers (often largest part).
- Travel Budgeting: Whether team members are on-site or require travel; location impacts meals, lodging; if any travel is required.
- Training Budgeting: Location (in-house vs. external), if hiring external training staff, fees and expenses are to be considered.
- Professional Service Budgeting: Costs of market research, consultants, legal advice.
- Capital Expenditure Budgeting: Equipment, technical upgrades that may need to be paid for.
- Relocation Budgeting: Cost if relocating team members.
- Equipment/Supply Budgeting: Costs for physical supplies.
- Research Budgeting: Options for data collection: purchase existing data or perform in-house research.
- Overlooked Costs: Training costs, ongoing maintenance costs, insurance, licensing fees, consulting with external parties.
Project Management Overview
- Project Charter: Concise written document outlining project mission, roles, scope, objectives, relationship with organizational goals, estimated timeframe, milestones, resources, constraints, assumptions, quality requirements, and major risks.
- Project Charter Benefit: Ensuring your project aligns with greater organizational goals.
- Project Charter Issues: Scope creep.
- Project Charter Project Relationship: Aligning a project with strategic organizational goals.
- Project Success Measurement: Project completion within budget.
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Description
This quiz explores the essential concepts of project management, including definitions of processes, projects, and different types of teams. Learn about key characteristics of projects and the functions involved in effective project management. Perfect for anyone looking to enhance their understanding of project dynamics.