Project Management Fundamentals
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Questions and Answers

Contributors include customers, end-users, business partners, managers, and financial staff who will judge the contributors to a ______ of the project.

success

A project ______ is anyone who has a vested interest in the outcome of your project.

stakeholder

The role of a project ______ is to meld stakeholders' expectations into a coherent set of project objectives.

manager

Identifying project stakeholders' ______ is crucial because it helps to understand what success means for each stakeholder.

<p>needs</p> Signup and view all the answers

Stakeholders' definitions of ______ vary because their interests and priorities differ.

<p>success</p> Signup and view all the answers

A ______ is often a manager or executive who has major accountability for the project's performance.

<p>Project Sponsor</p> Signup and view all the answers

The responsibilities of a Project ______ include authorizing the project, championing it, and ensuring senior management support.

<p>Sponsor</p> Signup and view all the answers

Project ______ are specific goals that a project aims to achieve.

<p>objectives</p> Signup and view all the answers

The symptoms identified were the inability to get data out fast enough and the need to sift through four different ______ to update clients' recent activity.

<p>steps</p> Signup and view all the answers

Rushing into solutions can lead to wasting time and money on a system that does not address the fundamental ______.

<p>concerns</p> Signup and view all the answers

Examples of probing questions a project manager might ask include 'What type of data do you need?' and 'How quickly do you need to ______ the data?'

<p>retrieve</p> Signup and view all the answers

You should determine if an alternative solution will result in a complete fix of the problem or just a ______ fix.

<p>partial</p> Signup and view all the answers

The final step after evaluating responses to alternative solutions is to select the best ______.

<p>alternative</p> Signup and view all the answers

You should brainstorm alternative solutions instead of rushing into the most ______ ones after defining the problem.

<p>obvious</p> Signup and view all the answers

When evaluating alternatives, consider whether it is more or less ______ than other suitable choices.

<p>costly</p> Signup and view all the answers

Stakeholders such as customers, employees, and partners are individuals affected by a project's ______ or outcomes.

<p>activities</p> Signup and view all the answers

Managers use ______, Flow Charts, and PERT charts to create draft schedules.

<p>Bar Charts</p> Signup and view all the answers

The Critical Path determines the shortest time possible to complete the ______.

<p>project</p> Signup and view all the answers

The key components of a Bar (Gantt) chart include task names, start and end dates, duration of tasks, and ______.

<p>dependencies</p> Signup and view all the answers

A Bar (Gantt) chart helps in project management by providing a clear visual timeline of project tasks, their durations, and ______.

<p>dependencies</p> Signup and view all the answers

Resource leveling is a technique that ensures project resources will be used ______.

<p>efficiently</p> Signup and view all the answers

The blocks in a Bar (Gantt) chart indicate ______ about each task.

<p>when each task should begin and when it should end</p> Signup and view all the answers

A key tip for scheduling your project regarding deadlines is to know which deadlines are ______ and which have some flexibility.

<p>rigid</p> Signup and view all the answers

Identifying the critical path for your project can help allocate resources more ______.

<p>efficiently</p> Signup and view all the answers

You should explain the consequences of any changes in terms of quality, time, and ______ to stakeholders.

<p>cost</p> Signup and view all the answers

To manage trade-offs in a project, you should use communication tactics to keep stakeholders informed and find out which ______ matters most to them.

<p>variable</p> Signup and view all the answers

It is important to keep stakeholders informed of changes in project ______.

<p>objectives</p> Signup and view all the answers

When changes may affect project quality, time, or cost, a key question to ask stakeholders is, 'What are they willing to ______?'

<p>give up</p> Signup and view all the answers

The purpose of creating a Work Breakdown Structure is to estimate project time, costs, and ______.

<p>skills</p> Signup and view all the answers

The lowest level of decomposition in the Work Breakdown Structure is called a ______.

<p>work package</p> Signup and view all the answers

When a task in a WBS cannot be subdivided further, you should keep going until your answer represents a task that can’t be ______ further.

<p>subdivided</p> Signup and view all the answers

To estimate how much each subtask will ______ in a WBS, you should consider costs in dollars/euros and person-hours.

<p>cost</p> Signup and view all the answers

Present time estimates as ______ instead of fixed estimates.

<p>ranges</p> Signup and view all the answers

Keep estimates as estimates and don't change them into firm ______ yet.

<p>commitments</p> Signup and view all the answers

Be careful and clear when communicating rough ______ to others.

<p>estimates</p> Signup and view all the answers

It should be communicated that there is a chance certain products may not arrive on ______.

<p>time</p> Signup and view all the answers

Clarifying assumptions reduces the risk that a task will take longer than the ______ allows.

<p>schedule</p> Signup and view all the answers

You should consider what financial and other resources you'll need, and which ______ will be necessary.

<p>skills</p> Signup and view all the answers

A Project Charter can help protect against ______ creep.

<p>scope</p> Signup and view all the answers

A project charter outlines the relationship between the project's goals and higher organizational ______.

<p>goals</p> Signup and view all the answers

Backward planning involves determining the latest date for completing a project and working ______ to establish when interim deliverables are needed.

<p>backward</p> Signup and view all the answers

Monitoring the project schedule is important to ensure that the project stays on ______ and to make necessary adjustments if conditions change.

<p>track</p> Signup and view all the answers

A schedule is a realistic timeline for completing a project, built from earlier rough estimates, and is critical for project ______.

<p>success</p> Signup and view all the answers

Unplanned maintenance requires adjusting the schedule to send the report's files to the printer three weeks before the shareholders' meeting instead of ______ weeks.

<p>two</p> Signup and view all the answers

A deliverable should be assigned to each activity, such as 'rough draft of survey ______' or 'prototype for test market'.

<p>questions</p> Signup and view all the answers

Control and ______ systems should be established for updating and revising the schedule.

<p>communication</p> Signup and view all the answers

It allows for handling problems that might come up later to leave room for ______ in project scheduling.

<p>flexibility</p> Signup and view all the answers

Record all time segments in the same ______, such as days or weeks.

<p>increments</p> Signup and view all the answers

Flashcards

Project Stakeholder

Anyone with an interest in a project's outcome.

Project Manager Role

Combines stakeholder expectations into project goals, ensuring project success.

Stakeholder Needs

Understanding what success means for each stakeholder to integrate their expectations.

Varying Definitions of Success

Stakeholders' interests and priorities differ, leading to different project outcome expectations.

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Project Sponsor

A manager/executive accountable for a project's performance.

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Project Sponsor Responsibilities

Authorize project, champion it, secure support, define scope, and provide resources.

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Project Objectives

Specific project goals.

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Project Contributor Types

Customers, end-users, business partners, managers, and financial staff.

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Project Scheduling and Resources

Schedules should be developed based on what's possible, and resources allocated later.

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Flexible Deadlines

Knowing which project deadlines are flexible helps in scheduling.

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Project Schedule Tools

Managers use bar charts, flowcharts, and PERT charts for preliminary project schedules.

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Bar Chart Task Column

The left-hand column on a bar chart lists project tasks.

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Critical Path

The longest sequence in a project, determining the shortest completion time.

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Resource Leveling

A technique that ensures efficient resource use in project management.

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Bar Chart Task Sequence

Bar charts show how tasks are linked and done in parallel.

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Bar Chart Task Representation

Bar charts show when each task starts and ends, based on dependencies.

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Symptoms of data management system need

Inability to retrieve data quickly and needing multiple steps to update client activity.

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Rushing into a solution (project)

Designing a new system without understanding the underlying problems, leading to wasted time and money.

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Probing questions for data needs

Questions like 'What type of data?', 'How is the data used now?', and 'How quickly is retrieval needed?'

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Evaluating alternative solutions

Determining whether a solution addresses the issue completely or only partially, considering cost.

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Final step after evaluating solutions

Choosing the best alternative.

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Project problem-solving start

Brainstorming alternative solutions to a problem.

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Brainstorming alternative solutions

Asking, "How many different ways can we solve this problem?"

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Assessing best solution thoroughly

Consider whether the best solution is more or less expensive than other potential choices.

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What to explain to stakeholders when changes occur?

Explain the consequences of the changes in terms of quality, time, and cost.

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Managing trade-offs in projects

Use communication tactics to keep stakeholders informed, find out which variable matters most to them, explain the consequences of changes, and clarify what they're willing to give up.

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Importance of keeping stakeholders informed

Ensuring all stakeholders are aware of the implications of changes and can adjust their expectations accordingly.

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Key question for stakeholders during changes

What are they willing to give up if they want something done that will affect quality, time, or cost?

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Purpose of Work Breakdown Structure (WBS)

To estimate project time, costs, and skills.

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Lowest level of decomposition in WBS

A work package.

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Approach when a WBS task can't be subdivided

Keep going until the task represents a task that can't be subdivided further.

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Purpose of subtask time estimation

To understand the time required for each subtask to effectively plan the project timeline.

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Present Time Estimates as Ranges

Instead of providing fixed estimates for project tasks, present them as ranges. For example, 'Task A will take 8 to 12 hours to complete.'

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Keep Estimates as Rough Estimates

Avoid turning time estimates into firm commitments. Emphasize that they are still preliminary assessments.

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Communicate Rough Estimates Clearly

Be transparent when conveying rough estimates to stakeholders. Ensure everyone understands the assumptions and potential impacts of delays.

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Clarify Assumptions in Project Time Estimates

Clearly define the assumptions used when estimating project time. This helps prevent tasks from taking longer than expected.

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Project Charter: Purpose

A Project Charter lays out the purpose, scope, and expectations for a project. Essentially a roadmap for success.

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Project Charter: Protecting Against Scope Creep

A Project Charter can help prevent unnecessary changes or expansions to the project's scope.

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Project Charter: Benefits

A formal Project Charter ensures that the project stays aligned with the organization's strategic goals and objectives.

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Major Risks in a Project Charter

A Project Charter identifies potential challenges or uncertainties that could impact the project's success. These should be addressed as early as possible.

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Backward planning

A project management technique where you start with the project's deadline and work backward to determine the necessary steps and deadlines for each phase.

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Monitoring the project schedule

Regularly checking if the project is on track according to the planned timeline and making adjustments if needed.

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Schedule adjustments

Modifying the project schedule when unforeseen circumstances or changes in priorities occur.

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Project schedule

A detailed timeline outlining the tasks, durations, and dependencies for completing a project.

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Unplanned maintenance impact

Unforeseen maintenance tasks can cause delays and require adjustments to the project schedule.

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Deliverables in scheduling

Using deliverables as milestones to create a project schedule with realistic deadlines.

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First step in drafting a schedule

Start by breaking down the project into smaller tasks or activities using a work breakdown structure.

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Flexibility in scheduling

Building in buffer time and adjusting the schedule as needed to handle unforeseen challenges.

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Study Notes

Project Management Fundamentals

  • Process: A series of actions to achieve a particular end.
  • Project: A set of interrelated activities to achieve a common goal over a specified time.
  • Project Management: Planning, scheduling & orchestrating project activities to achieve objectives.
  • Team: A group of people with complementary skills working towards a common goal.
  • Self-Directed Work Team: Teams meeting daily to complete a whole work process (e.g., steel mill).
  • Virtual Team: Geographically dispersed individuals working together on specific tasks (e.g., global consultants).
  • Project Team: A team assembled to address a specific problem and then disbands (e.g., medical unit leaders).
  • Project Characteristics: Complex, one-time processes with budget, schedule and resource limitations, customer-focused.
  • Project Definition: A temporary endeavor to create a unique product, service or result.
  • Modern Management Functions (Project Management): Planning, organizing, influencing, and controlling.
  • PMP Certification: The highest standard of professional qualification for a project manager.
  • PMI: The world's largest professional project management association.
  • PMBOK Guide: PMI's flagship publication, a fundamental resource for project management.
  • PMP Certification Requirements: Passing a comprehensive exam testing knowledge of PMBOK components.
  • Functional Managers (Project Role): Provide specialized resources & support to project teams.
  • Project Development Stages: Concept/design, prototyping, testing/validation, final delivery.
  • Matrix Organizational Structure (Project): Team members report to both project & functional managers.
  • Project Manager Responsibilities: Leading the project team and overseeing project execution.
  • Project Manager Designation: Project manager.

Project Initiation & Scope

  • Project Initiation Phase (First Step): Determining the real problem.
  • Project Phases: Conceptualization, Planning, Execution, Termination.
  • Progress Reporting: Define communication and reporting systems.
  • Execution Phase Activity: Monitor progress regarding schedule, budget & risks.
  • Project Termination Phase: Closure, identifying the next step.
  • WBS: Work Breakdown Structure
  • Project Planning: Identify stakeholders, define objectives, make rough cost/time/skill estimates.
  • Project Selection Factors Beyond NPV: Organizational goals, strategy, industry specifics.
  • Simplified Scoring Model Limitation: Lack of accuracy.
  • Project Scope Definition: Identify stakeholders and needs.
  • Project Objectives Definition (Step 4): Define Objectives.
  • Project Objectives Process (Step 2): Brainstorm Alternatives.

Project Scope, Objectives, & Stakeholders

  • Project Scope & Objectives Anticipation: Trade-offs.
  • Project Scope & Objectives Definition Step 1: Define the problem.
  • Problem Solving Questions: Questions that uncover practical and business issues the project will tackle.
  • Importance of Defined Objectives: Guiding the project towards problem-solving, reflecting stakeholder needs.
  • Probing Questions (New System): Uncover underlying problems, ensuring solutions meet fundamental concerns.
  • Symptoms (New System): Difficulty accessing/retrieving data, complex process to update records.
  • Project Sponsor: The individual authorizing the project.
  • Project Stakeholder: Anyone with an interest in the project outcome.
  • Project Manager Role (Stakeholder): Integrating stakeholder expectations into coherent project objectives.
  • Importance of Stakeholder Needs: Understanding what success means to each stakeholder, integrating their expectations into project objectives.
  • Stakeholder Success Definitions: Differ due to varying interests and priorities.
  • Project Sponsor Responsibilities: Authorizing the project, championing it, supporting senior management, defining scope of work, providing necessary resources, approving final deliverables, communicating project progress.
  • Project Objectives Definition: Project specific goals, guiding the project, reflecting stakeholder needs.

Project Time, Cost, & Resources

  • Time-Bound Objectives: Achieved within a specific timeframe (e.g. timely project completion)
  • Realistic Objectives: Achievable given constraints (e.g. time and resources)
  • Measurable Objectives: Gauged using quantitative or qualitative assessments.
  • Specific Objectives: Clearly define the details of the objective.
  • SMART: Specific, Measurable, Achievable, Realistic, Time-bound.
  • Project Iron Triangle: Quality, Time, and Cost.
  • Quality: Features that make the product suitable for its intended purpose.
  • Time: The duration needed to complete the project’s deliverables.
  • Cost: The expenditure of money, people, and resources necessary for project completion.
  • Project Scope Definition (Team): What the team realistically can achieve.
  • Customer Perception of Quality (Features): Quality is sometimes seen to be linked to the number and complexity of features in a product.
  • Scope & Quality (Interchangeable): Customers perceive items in terms of qualities or deliverables.
  • Identifying Trade-Offs (Key Steps): Understand stakeholder conflicts, master communication skills, strategically manage scope.
  • Scope Creep: Expanding project goals while in progress.
  • Avoiding Scope Creep: Resisting pressure to solve everyone's problems; prioritising project goals over others.

Project Scheduling

  • Project Scheduling with Deliverables: Use deliverables as a basis for creating realistic milestone dates.
  • Project Scheduling First Step: List project tasks using Work Breakdown Structure or a similar framework.
  • Project Scheduling Systems: Control and communication systems for updating & revising.
  • Scheduling Flexibility: Room for problems.
  • Time Segment Recording: Record all time segments in consistent increments (e.g., days, weeks).
  • Schedule & Resource Allocation: Develop schedules according to logical possibilities, allocating resources later.
  • Scheduling Deadlines: Be aware of rigid vs. flexible deadlines, allowing flexibility where possible.
  • Project Scheduling Tools: Bar charts, flow charts, PERT charts.
  • Bar Charts (Gantt Charts): Listing project tasks, showing task sequences, and indicating task start/end times.
  • Bar Chart Blocks: Indicating task start and end times, based on task relationships.
  • Bar Chart in Project Management: Visual representation of project schedule.
  • Bar Chart Components: Task names, start & end dates, task duration, task dependency.
  • Critical Path: Longest task sequence, determining project completion time.
  • Critical Path Benefit (Resource Allocations): Efficient resource allocation by focusing on activities on the critical path.

Project Costs & Budgeting

  • Contingency Funds: Budget allocations for unplanned expenses.
  • Budget Estimates: Best guesses, estimates may deviate from actual costs.
  • Contingency Fund Percentage: Commonly suggested 5% of the estimated project budget.
  • Contingency Fund Importance: Flexibility for unforeseen expenses.
  • Project Budget Adjustment Reasons: Changing circumstances.
  • Typical Cost Categories: Personnel, Travel, Training.
  • Personnel Budget Considerations: Full-time, temporary workers (often largest part).
  • Travel Budgeting: Whether team members are on-site or require travel; location impacts meals, lodging; if any travel is required.
  • Training Budgeting: Location (in-house vs. external), if hiring external training staff, fees and expenses are to be considered.
  • Professional Service Budgeting: Costs of market research, consultants, legal advice.
  • Capital Expenditure Budgeting: Equipment, technical upgrades that may need to be paid for.
  • Relocation Budgeting: Cost if relocating team members.
  • Equipment/Supply Budgeting: Costs for physical supplies.
  • Research Budgeting: Options for data collection: purchase existing data or perform in-house research.
  • Overlooked Costs: Training costs, ongoing maintenance costs, insurance, licensing fees, consulting with external parties.

Project Management Overview

  • Project Charter: Concise written document outlining project mission, roles, scope, objectives, relationship with organizational goals, estimated timeframe, milestones, resources, constraints, assumptions, quality requirements, and major risks.
  • Project Charter Benefit: Ensuring your project aligns with greater organizational goals.
  • Project Charter Issues: Scope creep.
  • Project Charter Project Relationship: Aligning a project with strategic organizational goals.
  • Project Success Measurement: Project completion within budget.

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Description

This quiz explores the essential concepts of project management, including definitions of processes, projects, and different types of teams. Learn about key characteristics of projects and the functions involved in effective project management. Perfect for anyone looking to enhance their understanding of project dynamics.

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