CONTRACT AND PROJECT DELIVERY METHOD STRATEGIES

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Questions and Answers

What is the minimum and maximum number of conditions of satisfaction typically established for a project?

1 to 5

5 to 10

8 to 15 (correct)

10 to 20

Which of the following is NOT commonly included as a condition of satisfaction?

Environmental impact (correct)

Safety objective

Budget objective

Schedule objective

How should the conditions of satisfaction be treated in relation to each other?

Ranked in order of importance

Prioritized based on project goals

All must be met without ranking (correct)

Evaluated continuously

What is the first step in the A3 problem-solving process?

Perform a root cause analysis Signup and view all the answers

What aspect does a condition of satisfaction addressing productivity typically cover?

Percent improvement in productivity Signup and view all the answers

What is the purpose of establishing conditions of satisfaction for a project?

To foster a new way of thinking and spur innovation Signup and view all the answers

What should be done immediately after identifying the root causes of a problem?

Develop counter measures Signup and view all the answers

Which of the following conditions of satisfaction is aimed at budget-oriented objectives?

Percent below market cost Signup and view all the answers

What does the PDSA cycle emphasize about process improvements?

It is an ongoing loop for continuous improvement. Signup and view all the answers

Which step involves reviewing the effectiveness of implemented counter measures?

Confirm your results Signup and view all the answers

What is the primary focus of A3 problem-solving?

Collaborative exchange of information and ideas. Signup and view all the answers

Which of the following best describes the collaborative approach taken by Temecula Valley Hospital during their project?

Meeting regularly to collaborate and solve problems Signup and view all the answers

What is the primary focus of the follow-up actions in the A3 process?

Checking if the problem has been resolved Signup and view all the answers

What type of teamwork was emphasized at Temecula Valley Hospital?

Exceptional teamwork through collaboration Signup and view all the answers

Which aspect is NOT a characteristic of A3 problem-solving?

Focus solely on quantitative data analysis. Signup and view all the answers

After implementing counter measures, what is the desired outcome?

To check effectiveness of measures Signup and view all the answers

What is expected during the root cause analysis step?

Determine basic reasons for the problem Signup and view all the answers

What role does the right brain play in A3 problem-solving?

It focuses on visualizing the problem. Signup and view all the answers

How does A3 problem-solving promote systems thinking?

By considering the impact of actions on other project elements. Signup and view all the answers

What is a crucial aspect of the counter measures development step?

Draft a detailed plan for execution Signup and view all the answers

Which of the following actions is not part of the A3 problem-solving process?

Conduct a financial audit Signup and view all the answers

Why is it important that PDSA is described as a loop?

It indicates a need for constant reevaluation and adjustment. Signup and view all the answers

Which part of the brain is primarily associated with analyzing a problem's root cause?

Left brain Signup and view all the answers

What is the significance of the single sheet summary in A3 problem-solving?

It allows for easier communication of complex data. Signup and view all the answers

What is a crucial aspect that must be prioritized during the Obeya process?

Improving the process collaboratively Signup and view all the answers

Which of these is NOT a principle associated with effectively implementing Obeya?

Strict guidelines on communication styles Signup and view all the answers

What does effective onboarding in an Obeya setting entail?

Providing a thorough understanding of project goals and processes Signup and view all the answers

What does the term 'Positive Reinforcement' refer to in an Obeya context?

Encouraging team members to voice their ideas and contributions Signup and view all the answers

Which statement reflects the goal behind creating a 'Safe, Confidential Zone' in an Obeya?

To maintain confidentiality and foster open communication Signup and view all the answers

What is typically discouraged in a well-functioning Obeya?

Defensive attitudes and reluctance to share feedback Signup and view all the answers

Why might a foreman discuss avocet population changes during an Obeya meeting?

To address potential environmental impacts on project planning Signup and view all the answers

What is one expectation during effective preparation for an Obeya meeting?

There should be a focus on advancing work while in the big room Signup and view all the answers

What is the purpose of the 'Plan' phase in the Deming Cycle?

To identify and understand the problem or opportunity Signup and view all the answers

Which technology is mentioned as facilitating virtual meetings?

Smart Boards Signup and view all the answers

What is a key component of the 'Do' stage in the Deming Cycle?

Develop an implementation plan Signup and view all the answers

In the context of continuous improvement, what does 'Kaizen' refer to?

A practice of regular incremental improvements Signup and view all the answers

What should be included in the success criteria during the 'Plan' phase?

Measurable outcomes Signup and view all the answers

Which method is NOT part of the listed tools for enhancing virtual collaboration?

Email correspondence Signup and view all the answers

During the 'Study' phase, what is the primary focus?

Evaluate the effectiveness of implemented changes Signup and view all the answers

What kind of environment does a colocated setup in virtual collaboration facilitate?

Integrated hybrid participation Signup and view all the answers

Who is identified as the main developer?

Monisha Klarewill Signup and view all the answers

Which project personnel is responsible for the Track Lighting Team?

Edison Lumos Signup and view all the answers

Which individual holds the title of Head of WOW?

Ernie Becklesten Signup and view all the answers

Who is associated with the Klarewell Development?

Wright Francis Signup and view all the answers

Which of the following roles does Helmut Schmidt fulfill?

Track Designer Signup and view all the answers

What organization is associated with Cody Bielbaugh?

SAFER Barriers, Inc. Signup and view all the answers

Which individual is involved with the Free the Birds of Avocet project?

Carson Rachelsen Signup and view all the answers

Which project team member is from Pit Construction Company?

Tyrell Chapman Signup and view all the answers

Study Notes

Obeya (The Big Room) Overview

Obeya, derived from the Japanese word for "big room," is a unique approach to project or program management.
It's a dedicated space for coordination and problem-solving, designed to minimize organizational barriers.
Obeya fosters collaboration and transparency, focusing on mindset and behavior.

Obeya as a Physical Space

The physical Obeya space includes a large open room, breakout areas, and technology for team activities, file-sharing, and information-sharing structures.
Consideration for bio-related factors and physical needs of those present is crucial.
Visual aids like flip charts, markers, sticky notes, and whiteboards are used to track project progress, priorities, and information.

Obeya Approaches

Obeya can be implemented in different ways:
- Colocated: Participants are physically present together continually.
- Recurring: Participants meet regularly in person but aren't always in the same physical space.
- Hybrid: A blend of in-person and virtual attendance of different participants.
- Virtual: Participants from multiple locations and differing time zones collaborate virtually.

Big Room Rules

Preparation: Setting the stage for productive meetings.
Improvement: Fostering a culture of continuous improvement.
Effective Onboarding: Ensuring everyone understands the project context.
Positive Reinforcement: Encouraging a positive work environment.
Focus on Learning: Prioritising knowledge acquisition and skill development.
Safe, Confidential Zone: Promoting open communication and trust.
No Stripes: Eliminating hierarchy and barriers to participation for all.
Speak Up: Encouraging everyone to share concerns and thoughts.
Listen to Others: Active listening and respect is vital for effective collaboration.

Signs of a Failing Obeya

Constant updates on the visual boards are needed for maintaining engagement and providing needed information
If everything appears "green" and problem-free.
Lack of action or discussion after problem identification.
If there isn't sufficient understanding of what is important.
If most people seem disengaged or distracted during meetings.
If the space is only used for meetings and not a space for innovation or engagement

Management by Exception

Management by exception is a radical shift from command and control, focusing on dealing with issues/problems only when required.
Obeya makes it easier to spot issues.
Obeya allows the team to make improvements to timelines, priorities and approach to improve outcomes.

Other Obeya Benefits

Obeya meetings accelerate cohesion among team members.
Obeya promotes leadership effectiveness and provides an opportunity to showcase leadership skills.
It creates high transparency and greater collaboration among people in the group.
It can enhance problem solving and decision-making.

Obeya for a Project

Obeya is implemented efficiently by setting it up early in a project with meetings that are planned and regularly scheduled to match the project's needs

Obeya's Relationship to the Deming Cycle

The Deming Cycle (Plan, Do, Study, Act) provides structure for problem-solving within Obeya to achieve continuous improvement.

A3 Problem-Solving Steps

A3 problem-solving is a seven-step process for approaching problem-solving, and to help develop counter measures/solutions in the obeya:
- Step 1: Background description
- Step 2: Business case for resolution
- Step 3: Clear state problem impacts: Customer, costs, timelines, project
- Step 4: Define current condition/problem
- Step 5: Agreement upon improvement goal
- Step 6: Determine root cause of problem
- Step 7: Develop counter measures, complete follow up

Who Should Participate in Obeya

Participants in the Obeya should be chosen based on their relevance to the project and their ability to add value.

What Did You Decide?

Summarize the key discussions and agreements of the Obeya meeting.

Specific Contributors to Obeya

Specific individuals involved in the Obeya sessions.

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Description

Test your knowledge on the conditions of satisfaction in project management. This quiz covers key concepts such as the A3 problem-solving process, PDSA cycle, and the importance of productivity and budget-oriented objectives in projects. Ideal for students and professionals looking to enhance their understanding of effective project management strategies.