Chapter 15 - Closing the Project

Closing the Project

• The project moves into the closing phase once all deliverables are complete.
• This phase often receives insufficient attention.
• Closing activities include:
  • Transitioning the project to operations.
  • Reporting the project's results.
  • Archiving project documents.
  • Documenting lessons learned.

Transitioning to Operations

• Many projects create outputs that remain within the organization beyond the project's end.
• Important information should not be lost.
• A plan should be developed to ensure an effective transition to operations.

Reporting the Results

• The project was initially approved based on anticipated costs and benefits.
• During the closing phase, the project's actual costs and benefit achievement are reviewed.
• Benefits are often only known at a later point in time.
• The Final Project Report is prepared and distributed to the project sponsor and key stakeholders.

Final Project Report

• Contains important information, including the following:
  • Project goals and objectives.
  • Completion date.
  • Budget.
  • Details of any changes made to the original budget.

Storing Project Documents

• Many documents are created during a project.
• The Project Manager should ensure all documents are stored according to the documented Project Documentation Guidelines.

Documenting Lessons Learned

• Every project is unique, but lessons learned can be helpful for future projects.
• Many project team members and stakeholders should participate in the collection of lessons learned.
• This review focuses on successes and opportunities for process improvement, not performance issues or assigning blame.

The Lessons Learned Report

• Includes sections for:
  • What went well during the project.
  • What did not go well during the project.
  • What should be done differently next time.
  • How will this be done.