PMI Practice Questions 4

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Questions and Answers

A project manager was recently assigned to an investigation project. Due to the complexity of the project, the project manager is unsure if any regulation applies. How should the project manager determine which regulations apply to the project?

  • Consult with a senior manager who has a higher level of authority for regulatory decision making.
  • Schedule a meeting with key stakeholders, subject matter experts (SMEs), and the project team to better understand if any regulations are applicable. (correct)
  • Contact the project management office (PMO) manager as they are in charge of determining the regulations required.
  • Request a signed letter from the client to confirm if any regulations apply to any project deliverables.

During a kickoff meeting with the project sponsor and various project members, it became clear that it was not necessary for some participants to be present. In addition, one required expert was not aware of the meeting and was not present. What should the project manager have done to prevent this from happening?

  • Developed the project charter including the roles and responsibilities of all the stakeholders.
  • Established a fixed communication platform to provide updates on the project to all stakeholders.
  • Created a responsibility matrix to notify stakeholders of the meetings they are required to attend.
  • Managed stakeholder engagement by involving the stakeholders in the appropriate activities and stages (correct)

An agile team is developing a product with strict budget constraints. The customer is requesting a new independent feature be added to the solution in development. The project manager is concerned that adding the new feature will exceed the budget. What should the project manager do next?

  • Reprioritize the product backlog.
  • Add the new feature to the product backlog.
  • Reject adding the new feature.
  • Evaluate the new feature with the customer. (correct)

During a weekly team meeting, the project manager reviewed task progress and found that a senior team member did not follow the plan. They performed tasks by personal preference, without communicating with the project manager. The senior team member is an expert and a critical resource for the project. How should the project manager address this?

<p>Discuss this with the resource personally, then update the team charter if necessary. (D)</p> Signup and view all the answers

A new project manager is assigned to an ongoing agile project. The project is now starting its second 4-week iteration cycle. The project manager finds there are significant differences of opinion within the project team, leading to major setbacks for the project. What should the project manager do in order to help overcome differences and bring the project back on track?

<p>Promote conversation among team members in upcoming retrospective meetings to help solve the problem. (C)</p> Signup and view all the answers

During the execution phase of a project, the project manager is reassigned to another project. A new project manager takes over and quickly realizes that the project is facing issues with the quality and scheduling of some deliverables. Which of the following should the new project manager do first?

<p>Meet with the project team to assess the situation and develop a plan to address the issues. (A)</p> Signup and view all the answers

A newly launched product prototype is receiving a number of customer complaints. To reduce negative feedback, the team comes up with an action plan. At the end of the quarter, however, the project manager found there was no significant reduction in complaints. What should the project manager do next?

<p>Revisit and reevaluate the project’s key performance indicators (KPIs). (B)</p> Signup and view all the answers

During a retrospective meeting, some team members expressed that they strongly disagree with how the product owner and scrum master handled some issues related to the scope of the last cycle. What should the project manager do first?

<p>Collect all available information from the team and address the problem. (A)</p> Signup and view all the answers

A project manager is working on an internal project and notes that the visions and goals of other department leaders are not clear. This creates confusion and ambiguity within the project team, and it is becoming difficult to distinguish between the wish list and scope items. Which document should the project manager review to clarify this situation?

<p>Project Charter (B)</p> Signup and view all the answers

One day before starting a task, the technical lead proposed a new implementation approach that could reduce the schedule by one week. However, if the approach does not work, the task will be delayed by three days. What should the project manager do?

<p>Refer to the network diagram to determine the float for this task. (C)</p> Signup and view all the answers

During sprint planning, an agile team and product owner identified that the team should be able to finish five user stories. However, during the sprint, the team worked on more than five stories but did not complete any stories at all. What should the project manager do?

<p>Clarify priorities with the team. (C)</p> Signup and view all the answers

Due to economic implications, a company announces imminent layoffs. A project is nearing delivery, and the team is worried about losing their jobs. Team morale is very low, and the project manager is experiencing increased delivery delays from the team. What should the project manager do to address team morale?

<p>Provide regular updates on the layoff situation and discuss its impact on the team and the project. (D)</p> Signup and view all the answers

The research and development team is planning to build a new facility that will focus on improving existing products the organization has developed. It will be a multi-year initiative. What should the project manager do first?

<p>Develop a scope management plan that will focus on the expected objectives of the initiative. (D)</p> Signup and view all the answers

The project manager of an agile project notices that many stakeholders are skipping iteration planning and review meetings. Some stakeholders admit that they do not see the value of the meetings and prefer not to participate. The project is in danger of falling behind schedule due to the lack of stakeholder participation. What should the project manager do first to address this issue?

<p>Identify gaps and mentor stakeholders on the iterative approach. (B)</p> Signup and view all the answers

The project manager needs to survey the necessary parties to reach a consensus and build a common vision for the project. To achieve better results, who should be engaged in the development of a common vision strategy?

<p>The project team and the stakeholders (B)</p> Signup and view all the answers

A project manager realizes that an email intended for a specific team member has been mistakenly sent to the entire global project team. This email contains critical feedback regarding a recent incident. What should the project manager do next?

<p>Acknowledge the mistake and apologize for any unintended consequences. (C)</p> Signup and view all the answers

A new agile team is forming and the project manager notices that the team is struggling in many areas. The team is experiencing both the inability to meet iteration commitments and team member conflicts. What should the project manager do next?

<p>Coach the team both as a whole and individually. (A)</p> Signup and view all the answers

A colocated project team is facing communication and collaboration issues. Some team members have roles that require them to work different hours, some arriving early, others leaving later. At a recent weekly meeting, several team members were absent. What is the best way for the project manager to ensure the team can attend all necessary meetings?

<p>Schedule team meetings during overlapping core hours. (C)</p> Signup and view all the answers

As part of the project sprint review, stakeholders appear uninformed and are unable to agree on how to move the project forward. What should the project manager do first to ensure stakeholders are able to approve the project deliverables?

<p>Check the communications management plan. (D)</p> Signup and view all the answers

A project is halfway complete, and despite a good schedule performance index (SPI), the customer has identified several minor issues. Most of the issues could be resolved quickly and easily if the customer could directly communicate with the development team. The project manager agrees, but some team members feel unsure about their ability to adequately engage the customer. How can the project manager support successful customer engagement?

<p>Assess members' communication styles and provide feedback as needed to mentor the team. (D)</p> Signup and view all the answers

Flashcards

Determine applicable regulations

Meet with SMEs, the project team, and stakeholders to understand applicable regulations.

Manage stakeholder engagement

Involve stakeholders in the appropriate activities and project stages.

Evaluate new agile features

Evaluate new features with the customer to check feasibility and needs alignment.

Address team member deviations

Discuss the issue directly with the team member and revise the team charter.

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Resolve team differences

Promote conversation in retrospective meetings to resolve differences.

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New PM assesses project issues

Meet with the team to understand the problems and create a solution together.

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Reevaluate KPIs

Revisit and reevaluate KPIs to ensure action plan effectiveness.

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Address conflict

Collect all information and address the problem

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Review Project Charter

Clarifies visions, goals, and project alignment with organizational objectives.

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Determine task float

Determine float to assess schedule flexibility before making changes.

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Clarify priorities

Clarify priorities to ensure the team focuses on delivering the most valuable features.

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Address Morale

Provide updates and open discussion on the situation.

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Develop scope management plan

Define project goals, objectives, and deliverables to ensure stakeholders can meet requirements.

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Mentor Stakeholders

Address gaps through mentoring

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Engage stakeholders

Encourage stakeholders to focus on specific tasks.

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Acknowledge Mistakes

Apologize for unintended consequences

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Coach the Team

Coach the team on commitment and help resolve conflicts

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Meeting Cadence

Schedule meetings during core hours

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Check communication plan

Communication should improve, and needs will be met.

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Customer Engagement

Assess team communication and mentor individuals.

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Identify regulations

Engage stakeholders to understand regulatory requirements

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Stakeholder attendance

Missing experts will lead to poor kick-offs

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New features

Without being feasible, you are wasting peoples time

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Team deviations

Charter sets the standard to be followed

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Team differences

PM is a servant leader

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Address PM issues

Plan = clear.

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Effectiveness for KPIs

Take ownership.

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Conflict for action

Good procedure can resolve the core issue.

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Goal clarity

Project = clarity on vision and goals

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Implementation float

Asses is there enough time to implement = worth.

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Study Notes

  • The project manager should schedule a meeting with key stakeholders, SMEs, and the project team to understand applicable regulations when unsure due to project complexity. This approach utilizes expert judgment from available experts and stakeholders internal or external to the organization, and provides vision and expertise on specific topics. PMOs provide guidance on methodology, addressing the specific instance of the senior team member deviating from the plan.
  • Stakeholder engagement by involving stakeholders in appropriate activities and stages brings awareness, informing them when their participation is required or optional and to align team members and stakeholders.
  • When an agile team developing a product with strict budget constraints receives a request for a new feature, the project manager should first evaluate the new feature with the customer to determine feasibility and alignment with the customer’s needs within budget.
  • During a weekly team meeting, if a project manager finds that a senior team member is performing tasks based on personal preference which deviates from the plan, address this directly with the team member, then update the team charter if necessary to clarify roles, responsibilities, and project alignment.
  • A project manager assigned to an ongoing agile project, who observes significant differences of opinion within the team causing major setbacks, should promote conversation among team members in upcoming retrospective meetings to solve the problem through servant leadership, promoting collaboration and conversation within the team.
  • Upon reassigning of a new project manger to a project facing issues with the quality and scheduling of some deliverables, the the new project manager should first meet with the project team to assess the situation and develop a plan to address the issues.
  • When a newly launched product prototype receives numerous customer complaints despite an action plan, the agile project manager should revisit and reevaluate the project’s KPIs to check the effectiveness of the action plan.
  • In a retrospective meeting where team members disagree with how the product owner and scrum master handled scope issues, the project manager should first collect all available information from the team and address the problem.
  • If unclear visions and goals of department leaders during an internal project lead to confusion and ambiguity within the project team, the project manager should review the project charter.
  • The project manager should refer to the network diagram to evaluate the float for this task, which is the amount of time a task can be delayed, allowing the project manger to assess schedule flexibility, so if there is enough float the technical lead can test the new approach without delaying the project.
  • When an agile team and product owner, during sprint planning, determine the team should be able to finish five user stories but the team works on more than five stories and doesn't complete any, the project manager should clarify priorities with the team.
  • In the face of imminent company layoffs, a project manager should address team morale by providing regular updates on the layoff situation and discuss the impact on the team and project. The manager needs to be transparent and supportive to address the team's concerns.
  • The first step for a project manager when a research and development team is planning to build a new facility is to develop a scope management plan that will focus on the expected objectives of the initiative.
  • When stakeholders admit not seeing the value of attending iteration planning and review meetings, the project manager needs to identify gaps and mentor stakeholders on the iterative approach and provide understanding of the iterative approach.
  • To achieve better results in developing a common vision strategy the project manager should engage the project team and the stakeholders.
  • Upon realizing an email intended for a specific team member that contains critical feedback was mistakenly sent to the entire global project team, the project manager needs to acknowledge the mistake and apologize for any unintended consequences.
  • In a new agile team that is struggling and experiences an inability to meet iteration commitments, the project manager should coach both as a whole and individually.
  • To ensure a colocated project team facing communication and collaboration problems can attend all necessary meetings, the project manager should schedule team meetings during overlapping core hours.
  • As part of the project sprint review, when stakeholders appear uninformed and can’t agree on the projects movement the project manager checks the communications management plan, because the stakeholders are not having their needs met.
  • With a project halfway complete, despite a good SPI, the customers identifies several minor issues and the project team is apprehensive about it, the manger should provide additional communication skills.

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