Project Management: Stakeholder Engagement
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Questions and Answers

What is the level of control provided by the PMO?

  • Very Low
  • High (correct)
  • Medium
  • Low
  • What is the primary function of a Project Support Office?

  • To manage critical project processes
  • To align business and project processes
  • To provide a complete project management methodology
  • To support a single project (correct)
  • At which level of the PMO continuum does a complete project management methodology get established?

  • Center of Excellence
  • Basic PMO
  • Advanced PMO
  • Standard PMO (correct)
  • What does a Center of Excellence in PMO do?

    <p>Analyzes project management methodology</p> Signup and view all the answers

    Which PMO level is responsible for integrating business processes?

    <p>Advanced PMO</p> Signup and view all the answers

    What is the primary focus of a Basic PMO?

    <p>Introducing critical project processes</p> Signup and view all the answers

    At which PMO level is user training in methodology provided?

    <p>Standard PMO</p> Signup and view all the answers

    What is the role of an Advanced PMO in relation to project management methodology?

    <p>It enhances content and monitors use of methodology</p> Signup and view all the answers

    What is the primary objective of a Standard PMO?

    <p>To provide full project life cycle coverage</p> Signup and view all the answers

    What is the primary difference between a Project Support Office and a PMO?

    <p>The scope of project management processes</p> Signup and view all the answers

    Study Notes

    Project Stakeholder Management

    • Develop management strategies to achieve adequate involvement throughout the project
    • Communicate and work to meet stakeholder needs, address incidents, and encourage participation
    • Monitor overall stakeholder relationships and adjust strategies and plans to engage stakeholders

    Project Organization

    • Organizational workflow: Organizations are continually restructured to meet environmental demands, changing individual roles in formal and informal organizations
    • Authority, responsibility, and accountability: Authority is the power granted to make final decisions, responsibility is the obligation to perform assignments, and accountability is being answerable for satisfactory completion
    • Authority and responsibility can be delegated, while accountability rests with the individual

    Structures of Organizations

    • Three broad structures: functional, matrix, and projectized
    • Functional organization: least project-focused, with departments reporting to departmental managers, efficient for operations management but not optimal for projects
    • Functional organization features:
      • People divided by specialization
      • Clear hierarchy with one reporting officer
      • Ideas tend to be functionally oriented with little regard for ongoing projects
    • Integrating mechanisms in functional organizations:
      • Rules and procedures
      • Planning processes
      • Hierarchical referral
      • Direct contact

    Projectized Organizations

    • Focus on completing projects rather than ongoing operations
    • Project manager has great authority over resources and personnel decisions
    • Advantages:
      • Complete line authority over the project
      • Strong control through a single project authority
      • Unprofitable product lines can be easily identified and eliminated
      • Strong communications channels

    The Project Management Office (PMO)

    • Types of PMO:
      • Supportive: provides consultative role, templates, best practices, training, and lessons learned
      • Controlling: provides support and requires compliance through various means
      • Directive: takes control of projects by directly managing them
    • PMO ladder:
      • Center of Excellence: innovates PM methodology
      • Advanced PMO: aligns PM and business processes
      • Standard PMO: uses a complete PM methodology
      • Basic PMO: introduces and manages critical complete PM processes
      • Project Support Office: small team to support a project
    • Range of project methodology activities across the PMO continuum:
      • Applies effective practices for project performance and oversight
      • Introduces critical processes and practices
      • Establishes and monitors use of a complete project management methodology
      • Enhances content and monitors use of a comprehensive methodology
      • Analyzes project management methodology

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    Description

    Develop strategies for stakeholder management, communication, and engagement throughout the project lifecycle. Learn how to monitor and adjust plans to meet stakeholder needs.

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