10 Questions
What is the level of control provided by the PMO?
High
What is the primary function of a Project Support Office?
To support a single project
At which level of the PMO continuum does a complete project management methodology get established?
Standard PMO
What does a Center of Excellence in PMO do?
Analyzes project management methodology
Which PMO level is responsible for integrating business processes?
Advanced PMO
What is the primary focus of a Basic PMO?
Introducing critical project processes
At which PMO level is user training in methodology provided?
Standard PMO
What is the role of an Advanced PMO in relation to project management methodology?
It enhances content and monitors use of methodology
What is the primary objective of a Standard PMO?
To provide full project life cycle coverage
What is the primary difference between a Project Support Office and a PMO?
The scope of project management processes
Study Notes
Project Stakeholder Management
- Develop management strategies to achieve adequate involvement throughout the project
- Communicate and work to meet stakeholder needs, address incidents, and encourage participation
- Monitor overall stakeholder relationships and adjust strategies and plans to engage stakeholders
Project Organization
- Organizational workflow: Organizations are continually restructured to meet environmental demands, changing individual roles in formal and informal organizations
- Authority, responsibility, and accountability: Authority is the power granted to make final decisions, responsibility is the obligation to perform assignments, and accountability is being answerable for satisfactory completion
- Authority and responsibility can be delegated, while accountability rests with the individual
Structures of Organizations
- Three broad structures: functional, matrix, and projectized
- Functional organization: least project-focused, with departments reporting to departmental managers, efficient for operations management but not optimal for projects
- Functional organization features:
- People divided by specialization
- Clear hierarchy with one reporting officer
- Ideas tend to be functionally oriented with little regard for ongoing projects
- Integrating mechanisms in functional organizations:
- Rules and procedures
- Planning processes
- Hierarchical referral
- Direct contact
Projectized Organizations
- Focus on completing projects rather than ongoing operations
- Project manager has great authority over resources and personnel decisions
- Advantages:
- Complete line authority over the project
- Strong control through a single project authority
- Unprofitable product lines can be easily identified and eliminated
- Strong communications channels
The Project Management Office (PMO)
- Types of PMO:
- Supportive: provides consultative role, templates, best practices, training, and lessons learned
- Controlling: provides support and requires compliance through various means
- Directive: takes control of projects by directly managing them
- PMO ladder:
- Center of Excellence: innovates PM methodology
- Advanced PMO: aligns PM and business processes
- Standard PMO: uses a complete PM methodology
- Basic PMO: introduces and manages critical complete PM processes
- Project Support Office: small team to support a project
- Range of project methodology activities across the PMO continuum:
- Applies effective practices for project performance and oversight
- Introduces critical processes and practices
- Establishes and monitors use of a complete project management methodology
- Enhances content and monitors use of a comprehensive methodology
- Analyzes project management methodology
Develop strategies for stakeholder management, communication, and engagement throughout the project lifecycle. Learn how to monitor and adjust plans to meet stakeholder needs.
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