Project Management and Stakeholders
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Questions and Answers

Who are stakeholders in a project?

  • Only the project manager and the sponsor
  • Only the project customers
  • The project's sponsor, the project manager, and the project team (correct)
  • Only the project team
  • When is document analysis most likely to be used?

  • To define the future state of a business process
  • To refine the functional requirements
  • To analyze existing documentation and identify information about current state systems (correct)
  • To baseline requirements
  • What is the best approach to managing project changes?

  • Have the sponsor approve all changes
  • Create a scope diagram with very clear boundaries
  • Discover changes as early as possible (correct)
  • Prevent changes that affect the project scope
  • During project planning, what should the project manager help the PMO do?

    <p>Look for positive and negative interactions from and to other projects</p> Signup and view all the answers

    What is the primary goal of scope management?

    <p>To define and manage the project scope</p> Signup and view all the answers

    What is the purpose of requirements traceability?

    <p>To ensure that all requirements are met</p> Signup and view all the answers

    What is the purpose of the project charter?

    <p>To authorize the project</p> Signup and view all the answers

    What is an agile methodology?

    <p>A flexible and iterative approach to project management</p> Signup and view all the answers

    When conducting stakeholder analysis, where should you start?

    <p>With colleagues who have worked with them</p> Signup and view all the answers

    A customer wants to expand the project scope after the performance measurement baseline has been established. What document must be created?

    <p>Change request</p> Signup and view all the answers

    What technique can an agile team use to identify the real causes of a problem?

    <p>Why-Why</p> Signup and view all the answers

    In which process group does the closing of a procurement occur?

    <p>Monitoring and controlling</p> Signup and view all the answers

    How can an agile team prevent a gap between what the customer wants and what they build?

    <p>By actively involving the customer throughout the development process</p> Signup and view all the answers

    What is the primary goal of stakeholder analysis?

    <p>To identify and analyze stakeholders to determine their needs and expectations</p> Signup and view all the answers

    What should you do before talking to a key stakeholder's employee about them?

    <p>Ask the stakeholder's permission to talk to their employee</p> Signup and view all the answers

    What is the purpose of a project charter?

    <p>To formally initiate a project</p> Signup and view all the answers

    What is the primary focus of the closing process in a project?

    <p>Confirming that all project requirements have been met</p> Signup and view all the answers

    How are requirements conflicts typically resolved?

    <p>In meetings with affected stakeholders</p> Signup and view all the answers

    What tool would a team use to radiate their work in progress to stakeholders?

    <p>Kanban board</p> Signup and view all the answers

    Which of the following is NOT a benefit of keeping stakeholders engaged in a project?

    <p>It prevents disagreements among stakeholders</p> Signup and view all the answers

    What is the primary goal of the project charter?

    <p>To define the project scope</p> Signup and view all the answers

    What is the purpose of requirements traceability?

    <p>To ensure that all project requirements are met</p> Signup and view all the answers

    What is the main benefit of using agile methodologies?

    <p>Enhanced customer satisfaction</p> Signup and view all the answers

    Who is responsible for soliciting feedback from the customer about the project?

    <p>Project manager</p> Signup and view all the answers

    Study Notes

    Stakeholders

    • The project's sponsor, project manager, and project team are all stakeholders.
    • Requirements must be elicited from all stakeholders.

    Document Analysis

    • Document analysis is a technique used to analyze existing documentation and identify information about current state systems.
    • It is used to baseline requirements.

    Managing Project Changes

    • The best approach to managing project changes is to discover changes as early as possible.
    • Some project changes, including scope or cost changes, will add value to the project and should not be eliminated unilaterally.

    Planning

    • During planning, the project manager should help the PMO by looking for positive and negative interactions from and to other projects that could affect the project.

    Stakeholder Analysis

    • Stakeholder analysis involves talking to colleagues who have already worked with stakeholders to understand their involvement and needs.
    • It is essential to ask stakeholders about who else to talk to within their department.

    Change Requests

    • When the customer wants to expand the project scope after the performance measurement baseline has been established, a change request document must be created.
    • Changes must be formally controlled as outlined in the change management plan.

    Agile Teams

    • Agile teams can use the "Five Whys" technique to identify the root cause of a problem.
    • This technique involves asking "Why?" five times to get past automatic answers.

    Procurement Closing

    • The closing of a procurement occurs in the Monitoring and Controlling process group.
    • It is part of Control Procurements in monitoring and controlling.

    Agile Team Communication

    • Agile teams can prevent a gap between what the customer wants and what they build for them by confirming that all project requirements have been met during the Closing process.
    • This involves administrative activities such as finalizing paperwork and completing technical work.

    Requirements Conflicts

    • Requirements conflicts are best resolved by bringing stakeholders to consensus on conflicting requirements.
    • This should be done through meetings with affected stakeholders.

    Kanban Boards

    • A Kanban board is a tool used to radiate work in progress to stakeholders.
    • It is used to visualize and track work items as they move through the workflow.

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    Description

    This quiz assesses knowledge of project management, identifying stakeholders, and requirement elicitation. It covers the roles of project managers, sponsors, and teams in the project management process.

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