Podcast
Questions and Answers
What is a critical step in informing management during a project?
What is a critical step in informing management during a project?
- Ignoring the human factors involved
- Limiting communication to only top management
- Avoiding discussions with decision-makers
- Engaging with various decision-makers (correct)
What should be included in a scope statement during the project initiation phase?
What should be included in a scope statement during the project initiation phase?
- What will be accomplished and assumptions (correct)
- A detailed risk analysis of the project
- An extensive history of previous projects
- A list of all stakeholders involved
Which of the following is NOT a technique for collecting business requirements?
Which of the following is NOT a technique for collecting business requirements?
- Surveys
- Individual interviews
- Ignoring stakeholder input (correct)
- Group interviews
What is one of the main purposes of defining business problems?
What is one of the main purposes of defining business problems?
What is essential to remember about stakeholders during a project?
What is essential to remember about stakeholders during a project?
How should business requirements be documented?
How should business requirements be documented?
What is a potential outcome of effective stakeholder engagement?
What is a potential outcome of effective stakeholder engagement?
What is the first step in identifying stakeholders in a project?
What is the first step in identifying stakeholders in a project?
In the context of business analysis, what is a 'completion criteria'?
In the context of business analysis, what is a 'completion criteria'?
Who typically benefits the most from the project?
Who typically benefits the most from the project?
What is the primary purpose of conducting a literature review in project preparation?
What is the primary purpose of conducting a literature review in project preparation?
Which approach is NOT typically used for gathering project requirements?
Which approach is NOT typically used for gathering project requirements?
Which of the following is NOT a role identified for project sponsors?
Which of the following is NOT a role identified for project sponsors?
What should the project team ensure about the stakeholders' understanding of the project output?
What should the project team ensure about the stakeholders' understanding of the project output?
What is a potential consequence of missing requirements during a project?
What is a potential consequence of missing requirements during a project?
Which of the following questions should be asked for each stakeholder?
Which of the following questions should be asked for each stakeholder?
What does identifying stakeholders in a project primarily involve?
What does identifying stakeholders in a project primarily involve?
What type of data is primarily collected from stakeholders during the requirement gathering process?
What type of data is primarily collected from stakeholders during the requirement gathering process?
Why is it important to collect feedback regarding the project?
Why is it important to collect feedback regarding the project?
During a project, what action should be taken when a stakeholder cannot make a decision?
During a project, what action should be taken when a stakeholder cannot make a decision?
What is a potential negative consequence of not informing stakeholders about the project outcomes?
What is a potential negative consequence of not informing stakeholders about the project outcomes?
What must be avoided when listing stakeholders?
What must be avoided when listing stakeholders?
What is the goal of co-creating a big picture during a requirements gathering workshop?
What is the goal of co-creating a big picture during a requirements gathering workshop?
Which of the following is NOT a benefit of proper business requirement analysis?
Which of the following is NOT a benefit of proper business requirement analysis?
What are the two factors that determine stakeholder levels?
What are the two factors that determine stakeholder levels?
Which stakeholder group has low influence and low interest in the project?
Which stakeholder group has low influence and low interest in the project?
Which group of stakeholders is characterized by having influence but minimal interest?
Which group of stakeholders is characterized by having influence but minimal interest?
What is the main objective when dealing with the 'Involve' group of stakeholders?
What is the main objective when dealing with the 'Involve' group of stakeholders?
Stakeholders with negative interests may be motivated by which of the following?
Stakeholders with negative interests may be motivated by which of the following?
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Study Notes
Chapter 7: Requirements and Stakeholders
- This chapter discusses how to manage stakeholders and collect business requirements.
- It emphasizes the importance of human relations, treating everyone involved in the project as critical.
- The bottom line for every business is people working with people, avoid alienating project stakeholders.
Project Initiation Phase
- Define the project's scope, the prerequisites, and assumptions.
- Identify and create a stakeholder list.
- Outline the project completion criteria.
Define Business Problems
- Identify existing business problems and potential opportunities for improvement.
- Employ various collection techniques (individual and group interviews, brainstorming).
- Use job observation, literature review, and system reviews to gain a deeper understanding of the subject matter.
Collecting Requirements
- Understand the project scope from the project manager and sponsor, especially those areas out of scope.
- Be prepared to offer alternative solutions when stakeholders are unable to make decisions.
- Use various requirement gathering methods including interviews, brainstorming sessions, focus groups, job observation, surveying and requirements gathering workshops.
Co-creating a Big Picture
- Ensure everyone in the workshop has a shared understanding of the project's vision, goals, and objectives.
- Avoid missing requirements from the project, to avoid rework later.
Identify Stakeholders
- A stakeholder is someone who can influence the project, is impacted by the work, or has something to gain or lose from it.
- It is vital to understand their requirements and interests.
- The entire project team should create the stakeholder list, as opposed to a single person's opinion.
Identifying the Project Sponsor
- The project sponsor can be one person or a group of people.
- There are two main roles: the champion who benefits the most (the owner) and the one who allocates the budget.
Identify Target Stakeholders
- Define the size of the stakeholder group and their geographic location.
- Consider how their needs will be similar/different.
Categorize Stakeholders
- Place each stakeholder into a group based on their power/influence and their level of interest (positive or negative) in the project.
- Typical stakeholder groups are:
- Keep Informed: Low influence & low interest.
- Consult: High interest but low influence.
- Involve: High influence, but low interest.
- Main Player: High influence & high interest.
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