Project Management and BPM Overview

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Questions and Answers

What is the primary purpose of project identification in an organization?

  • To evaluate the company’s profitability
  • To enhance employee involvement in decision-making
  • To build a system addressing a specific business need (correct)
  • To develop marketing strategies for existing products

Which of the following is a step in the Business Process Management (BPM) cycle?

  • Redefining the organization's mission statement
  • Creating ways to improve valuable steps in the process (correct)
  • Systematic assessment of existing technology
  • Eliminating all steps in the process

What does Business Process Reengineering (BPR) primarily focus on?

  • Fundamental changes to how the organization operates (correct)
  • Systematic analysis of business workflows
  • Incremental updates to existing processes
  • Elimination of all manual processes

Who typically serves as the primary point of contact for the project team during a project?

<p>The project sponsor (D)</p> Signup and view all the answers

What does Business Process Automation (BPA) primarily involve?

<p>Technology replacing manual processes (C)</p> Signup and view all the answers

Which factor might trigger the identification of a project within an organization?

<p>Emerging technologies providing new competitive advantages (C)</p> Signup and view all the answers

What best describes the concept of Business Process Improvement (BPI)?

<p>The redesign of processes for enhancing workflows (B)</p> Signup and view all the answers

What is the primary goal of defining and mapping steps in a business process within BPM?

<p>To better understand and improve process efficiency (D)</p> Signup and view all the answers

What is the primary role of a project sponsor in a system selection process?

<p>To provide insights on business value (D)</p> Signup and view all the answers

Which of the following best describes tangible value in a project?

<p>Value that can be quantified and measured easily (B)</p> Signup and view all the answers

What does the 'business need' element of a system request document refer to?

<p>The reasons prompting the project initiation (C)</p> Signup and view all the answers

What is included in the 'special issues' section of a system request document?

<p>A catchall category for additional relevant information (D)</p> Signup and view all the answers

What is the next step after the approval committee reviews a completed system request?

<p>To conduct a feasibility analysis (D)</p> Signup and view all the answers

Why is feasibility analysis important in project management?

<p>It identifies risks that must be managed if the project is approved (D)</p> Signup and view all the answers

Which of the following elements is NOT typically found in a system request document?

<p>Project milestones (A)</p> Signup and view all the answers

What does intangible value in a project refer to?

<p>Value that results from difficult-to-measure benefits (B)</p> Signup and view all the answers

What are the three key areas typically assessed in a feasibility analysis?

<p>Technical feasibility, Economic feasibility, Organizational feasibility (D)</p> Signup and view all the answers

What does technical feasibility primarily evaluate?

<p>The compatibility with existing technologies (A)</p> Signup and view all the answers

Which question does economic feasibility aim to answer?

<p>Should we build the system? (A)</p> Signup and view all the answers

Which element is NOT typically considered in assessing technical feasibility?

<p>Projected financial returns (B)</p> Signup and view all the answers

What does a cash flow analysis in economic feasibility involve?

<p>Estimating returns over time (C)</p> Signup and view all the answers

What is the result of evaluating the three feasibility factors?

<p>A feasibility study deliverable (B)</p> Signup and view all the answers

Why is familiarity with technology an important aspect of technical feasibility?

<p>It helps ensure a smoother development process. (D)</p> Signup and view all the answers

What does ongoing support costs refer to in economic feasibility?

<p>Recurring costs incurred after system installation (B)</p> Signup and view all the answers

Flashcards

Project Identification

The process of identifying a need or problem within an organization that could be addressed by creating a new system.

Project Sponsor

The person or group within an organization that is responsible for ensuring the success of a project.

Business Process Management (BPM)

A methodology that focuses on continuously improving a business process by systematically creating, assessing, and altering it.

Defining and Mapping

The stage in BPM where you map out each step in the process and find areas for improvement.

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Improving the Process

The stage in BPM where you find ways to make the existing process more efficient or valuable.

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Eliminating Non-Value Adding Steps

The stage in BPM where you eliminate or consolidate steps in a process that don't add value.

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Creating Electronic Workflows

The stage in BPM where you create or adjust electronic workflows to match the improved process.

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Business Process Automation (BPA)

Using technology to automate manual tasks within a business process.

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Tangible Value

The tangible value is easily measurable and quantifiable, such as cost reduction or increased productivity.

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Intangible Value

Intangible value is harder to measure, but can be beneficial, such as improved employee morale or increased customer satisfaction.

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What is a System Request?

A System Request is a document that outlines the reasons for undertaking a project and the expected benefits.

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Elements of a System Request

The System Request typically includes five elements: the project sponsor, the business need, the business requirements, the business value, and special issues.

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Feasibility Analysis

Feasibility analysis is an assessment of a project's viability based on factors like cost, technology, time, and resources.

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Purpose of Feasibility Analysis

The goal of feasibility analysis is to guide the organization in deciding whether to proceed with a project, and to identify potential risks.

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Risk Management in Feasibility

Risks identified in feasibility analysis need to be addressed and managed if the project is approved.

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Technical Feasibility

Assesses if a system can be successfully designed, developed, and implemented by the IT team.

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Economic Feasibility

Focuses on assessing the costs and benefits of developing a new information system.

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Organizational Feasibility

Evaluates the potential impact of a system on an organization's structure, resources, and personnel.

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Feasibility Study

A document that summarizes the findings of the feasibility analysis, providing recommendations for the project's approval.

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Cash Flow Analysis

Tracks the inflow and outflow of funds related to a project, considering both investments and ongoing support costs.

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Simple Cash Flow Projection

A simplified estimate of a project's cash flow, projecting the expected future inflows and outflows.

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Legacy System

A system or application that is designed and built based on already existing technology.

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Compatibility

The degree to which a new system is compatible with existing technology infrastructure.

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Study Notes

Project Identification and Initiation

  • A project begins when a need (problem or opportunity) is recognized within an organization.
  • Examples include: developing a new marketing campaign, targeting new customers, improving stakeholder relationships, or addressing decreased market share/profits.
  • Business needs can also stem from opportunities to use IT or emerging technologies like cloud computing, RFID, and Web 2.0 effectively.

Business Process Management (BPM)

  • Many information systems (IS) projects stem from the need to improve business processes.

  • BPM is a methodology for continually enhancing end-to-end business processes.

  • The BPM process involves:

    • Defining and mapping business processes
    • Identifying and improving value-added steps
    • Eliminating or consolidating non-value-added steps
    • Creating and adjusting electronic workflows

  • Business Process Automation (BPA) leverages technology to replace manual processes.

  • Business Process Improvement (BPI) creates new or redesigned processes to enhance and use new technologies.

  • Business Process Reengineering (BPR) fundamentally changes how an organization operates.

Project Sponsor

  • A project sponsor is a person or group with a vested interest in the project's success.
  • They guide the project's direction and act as a point of contact for the project team.
  • The project's scope or size determines the type and level of sponsor involvement.
  • Sponsors are crucial for understanding and assessing a project's business value.
    • Tangible value is quantifiable, like cost reductions or increased productivity.
    • Intangible value is difficult to measure, yet can still be valuable to the organization.

System Request

  • A system request documents the rationale and expected benefits from a new system.

  • Key elements typically include:

    • Project sponsor details
    • Description of the business need
    • Specific system requirements
    • Potential business value estimation
    • Potential problem areas

  • The system request is reviewed by an approval committee to decide whether to proceed with a project.

Feasibility Analysis

  • Feasibility analysis determines both project viability and the risks involved.

    • Technical feasibility assesses the system's design and implementation feasibility within the organization's IT capabilities.
    • Economic feasibility examines the costs and benefits of the system and answers the question "Should we build it?"
    • Organizational feasibility evaluates the project's fit within the organization's structure.

  • Risks are involved and their impact on the project's success needs to be considered.

  • The analysis includes identifying, evaluating and potentially mitigating risks.

  • Feasibility analysis typically involves a cost-benefit analysis, which estimates potential benefits and costs over time.

  • A cash flow analysis is performed to visualize the movement and balance of cash through the project.

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Related Documents

Module 2 - Project Selection and Management PDF

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