Business Process Foundations: Projects vs Processes
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Questions and Answers

What is a characteristic of a process?

  • It has no output
  • It is done only once
  • It has no input
  • It is repeatable (correct)

    • What is a goal of a good process?

  • To make stakeholders unhappy
  • To hide problems
  • To provide high-quality results on a consistent basis (correct)
  • To maximize resources

    • What is a key aspect of a reproducible process?

  • It is only understandable by experts
  • It is not documented
  • It is never measured
  • It has easily understood steps (correct)

    • What is a characteristic of a measurable process?

    <p>It uses good metrics to define good outcomes</p> Signup and view all the answers

    What is a benefit of a good process?

    <p>It makes it easy to identify problems</p> Signup and view all the answers

    What is a characteristic of a company that has a large customer base or multiple locations?

    <p>Standardized business processes</p> Signup and view all the answers

    What is the role of top managers in business processes?

    <p>To understand the importance of properly designing, managing, and improving processes</p> Signup and view all the answers

    What is the Cow Path Theory related to?

    <p>New and old business processes</p> Signup and view all the answers

    Why do bad business processes exist?

    <p>Because of poor goals and priorities</p> Signup and view all the answers

    What is the relationship between business processes and supply chain management?

    <p>Business processes are a part of supply chain management</p> Signup and view all the answers

    What is the importance of understanding business processes in franchising?

    <p>It is crucial for success</p> Signup and view all the answers

    What is the primary function of the 'Purchase Materials' process within Target's supply chain?

    <p>Comparing possible vendors and placing orders</p> Signup and view all the answers

    Which of the following activities is part of the 'Distribution Center Activities' function?

    <p>Sending items to the appropriate storage location in the distribution center</p> Signup and view all the answers

    What is the final step in the 'Deliver Shipment' process?

    <p>Scanning items into the store inventory system</p> Signup and view all the answers

    What is the purpose of the 'Staging' process?

    <p>Sending items to storage/shelf locations</p> Signup and view all the answers

    What is the main focus of the 'Receive at Store' process?

    <p>Receiving and tracking shipments at the store</p> Signup and view all the answers

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