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Business Process Foundations: Projects vs Processes

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Business Process Foundations: Projects vs Processes

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Questions and Answers

What is a characteristic of a process?

It has no output
It is done only once
It has no input
It is repeatable (correct)

What is a goal of a good process?

To make stakeholders unhappy
To hide problems
To provide high-quality results on a consistent basis (correct)
To maximize resources

What is a key aspect of a reproducible process?

It is only understandable by experts
It is not documented
It is never measured
It has easily understood steps (correct)

What is a characteristic of a measurable process?

It uses good metrics to define good outcomes (A) Signup and view all the answers

What is a benefit of a good process?

It makes it easy to identify problems (C) Signup and view all the answers

What is a characteristic of a company that has a large customer base or multiple locations?

Standardized business processes (D) Signup and view all the answers

What is the role of top managers in business processes?

To understand the importance of properly designing, managing, and improving processes (D) Signup and view all the answers

What is the Cow Path Theory related to?

New and old business processes (A) Signup and view all the answers

Why do bad business processes exist?

Because of poor goals and priorities (A) Signup and view all the answers

What is the relationship between business processes and supply chain management?

Business processes are a part of supply chain management (C) Signup and view all the answers

What is the importance of understanding business processes in franchising?

It is crucial for success (A) Signup and view all the answers

What is the primary function of the 'Purchase Materials' process within Target's supply chain?

Comparing possible vendors and placing orders (B) Signup and view all the answers

Which of the following activities is part of the 'Distribution Center Activities' function?

Sending items to the appropriate storage location in the distribution center (C) Signup and view all the answers

What is the final step in the 'Deliver Shipment' process?

Scanning items into the store inventory system (B) Signup and view all the answers

What is the purpose of the 'Staging' process?

Sending items to storage/shelf locations (D) Signup and view all the answers

What is the main focus of the 'Receive at Store' process?

Receiving and tracking shipments at the store (D) Signup and view all the answers