Professionalism Assessment in Healthcare Week 2
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Questions and Answers

What percentage of communication is made up of non-verbal communication according to the text?

  • 80% (correct)
  • 50%
  • 90%
  • 20%
  • Which generation tends to prefer a control-and-command style of communication according to the text?

  • Generation Z
  • Generation Y
  • Generation X (correct)
  • Baby boomers
  • What is the primary preference for communication of the youngest workers, those in Generation Z, according to the text?

  • Phone calls
  • Text messaging
  • Email communication
  • In-person interactions (correct)
  • Which of the following is NOT listed as one of the APTA Core Values in the text?

    <p>Innovation</p> Signup and view all the answers

    What is the first step in Conflict Resolution according to the text?

    <p>Identify the conflict</p> Signup and view all the answers

    What is the skill that requires a long time to perfect and is continuously evolving?

    <p>Professionalism</p> Signup and view all the answers

    Which of the following is NOT listed as one of the examples of Facilitating Professionalism in the text?

    <p>Encourage competition</p> Signup and view all the answers

    What is the recommended approach to giving and receiving feedback according to the text?

    <p>Make it a conversation</p> Signup and view all the answers

    Which of the following is NOT listed as one of the PT Specific Generic Abilities in the text?

    <p>Adaptability</p> Signup and view all the answers

    What is the skill of understanding and sharing feelings with others according to the text?

    <p>Empathy</p> Signup and view all the answers

    What causes the listener to lose interest?

    <p>Using excessive words</p> Signup and view all the answers

    What is the recommended approach to crucial conversations according to the text?

    <p>Make it a collaborative approach</p> Signup and view all the answers

    What is emphasized as the most important component of effective communication?

    <p>Active listening</p> Signup and view all the answers

    Which of the following is listed as a point of discussion for opening a session?

    <p>The difficulty of being on time</p> Signup and view all the answers

    What is highlighted as a challenge in communication?

    <p>Using good body language</p> Signup and view all the answers

    What is emphasized as a key aspect of effective communication?

    <p>Giving and receiving feedback</p> Signup and view all the answers

    What is highlighted as a point of discussion for opening a session?

    <p>Professionalism in Physical Therapy</p> Signup and view all the answers

    What is emphasized as a challenge in communication?

    <p>Having a positive attitude</p> Signup and view all the answers

    What is highlighted as a key aspect of effective communication?

    <p>Non-verbal communication</p> Signup and view all the answers

    What is emphasized as a challenge in communication?

    <p>Being humble and coachable</p> Signup and view all the answers

    What is highlighted as a point of discussion for opening a session?

    <p>Conflict resolution</p> Signup and view all the answers

    What is emphasized as a challenge in communication?

    <p>Using good body language</p> Signup and view all the answers

    What is highlighted as a point of discussion for opening a session?

    <p>Professionalism in Physical Therapy</p> Signup and view all the answers

    What is emphasized as a challenge in communication?

    <p>Doing just a little extra</p> Signup and view all the answers

    What is emphasized as the most important component of effective communication?

    <p>Active listening</p> Signup and view all the answers

    What is mentioned as a challenging trait to possess?

    <p>Being humble and coachable</p> Signup and view all the answers

    What is highlighted as a key aspect of effective communication?

    <p>Non-verbal communication</p> Signup and view all the answers

    What is mentioned as a difficult quality to maintain for patients?

    <p>Being kind</p> Signup and view all the answers

    What is highlighted as a topic covered in the session?

    <p>Conflict Resolution</p> Signup and view all the answers

    What is emphasized as a factor contributing to effective communication?

    <p>Confidence</p> Signup and view all the answers

    What is mentioned as a challenging quality to maintain?

    <p>Being on time</p> Signup and view all the answers

    What is highlighted as an important aspect of communication?

    <p>Clear and concise</p> Signup and view all the answers

    What is emphasized as a trait contributing to effective communication?

    <p>Empathy</p> Signup and view all the answers

    What is mentioned as a challenging trait to possess?

    <p>Doing just a little extra</p> Signup and view all the answers

    What is highlighted as a key aspect of professionalism in physical therapy?

    <p>Empathy</p> Signup and view all the answers

    What is mentioned as a challenging quality to maintain?

    <p>Being prepared</p> Signup and view all the answers

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