Professionalism Assessment in Healthcare Week 2

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What percentage of communication is made up of non-verbal communication according to the text?

80%

Which generation tends to prefer a control-and-command style of communication according to the text?

Generation X

What is the primary preference for communication of the youngest workers, those in Generation Z, according to the text?

In-person interactions

Which of the following is NOT listed as one of the APTA Core Values in the text?

<p>Innovation</p> Signup and view all the answers

What is the first step in Conflict Resolution according to the text?

<p>Identify the conflict</p> Signup and view all the answers

What is the skill that requires a long time to perfect and is continuously evolving?

<p>Professionalism</p> Signup and view all the answers

Which of the following is NOT listed as one of the examples of Facilitating Professionalism in the text?

<p>Encourage competition</p> Signup and view all the answers

What is the recommended approach to giving and receiving feedback according to the text?

<p>Make it a conversation</p> Signup and view all the answers

Which of the following is NOT listed as one of the PT Specific Generic Abilities in the text?

<p>Adaptability</p> Signup and view all the answers

What is the skill of understanding and sharing feelings with others according to the text?

<p>Empathy</p> Signup and view all the answers

What causes the listener to lose interest?

<p>Using excessive words</p> Signup and view all the answers

What is the recommended approach to crucial conversations according to the text?

<p>Make it a collaborative approach</p> Signup and view all the answers

What is emphasized as the most important component of effective communication?

<p>Active listening</p> Signup and view all the answers

Which of the following is listed as a point of discussion for opening a session?

<p>The difficulty of being on time</p> Signup and view all the answers

What is highlighted as a challenge in communication?

<p>Using good body language</p> Signup and view all the answers

What is emphasized as a key aspect of effective communication?

<p>Giving and receiving feedback</p> Signup and view all the answers

What is highlighted as a point of discussion for opening a session?

<p>Professionalism in Physical Therapy</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Having a positive attitude</p> Signup and view all the answers

What is highlighted as a key aspect of effective communication?

<p>Non-verbal communication</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Being humble and coachable</p> Signup and view all the answers

What is highlighted as a point of discussion for opening a session?

<p>Conflict resolution</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Using good body language</p> Signup and view all the answers

What is highlighted as a point of discussion for opening a session?

<p>Professionalism in Physical Therapy</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Doing just a little extra</p> Signup and view all the answers

What is emphasized as the most important component of effective communication?

<p>Active listening</p> Signup and view all the answers

What is mentioned as a challenging trait to possess?

<p>Being humble and coachable</p> Signup and view all the answers

What is highlighted as a key aspect of effective communication?

<p>Non-verbal communication</p> Signup and view all the answers

What is mentioned as a difficult quality to maintain for patients?

<p>Being kind</p> Signup and view all the answers

What is highlighted as a topic covered in the session?

<p>Conflict Resolution</p> Signup and view all the answers

What is emphasized as a factor contributing to effective communication?

<p>Confidence</p> Signup and view all the answers

What is mentioned as a challenging quality to maintain?

<p>Being on time</p> Signup and view all the answers

What is highlighted as an important aspect of communication?

<p>Clear and concise</p> Signup and view all the answers

What is emphasized as a trait contributing to effective communication?

<p>Empathy</p> Signup and view all the answers

What is mentioned as a challenging trait to possess?

<p>Doing just a little extra</p> Signup and view all the answers

What is highlighted as a key aspect of professionalism in physical therapy?

<p>Empathy</p> Signup and view all the answers

What is mentioned as a challenging quality to maintain?

<p>Being prepared</p> Signup and view all the answers

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