Professionalism Assessment in Healthcare Week 2
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Questions and Answers

What percentage of communication is made up of non-verbal communication according to the text?

  • 80% (correct)
  • 50%
  • 90%
  • 20%

Which generation tends to prefer a control-and-command style of communication according to the text?

  • Generation Z
  • Generation Y
  • Generation X (correct)
  • Baby boomers

What is the primary preference for communication of the youngest workers, those in Generation Z, according to the text?

  • Phone calls
  • Text messaging
  • Email communication
  • In-person interactions (correct)

Which of the following is NOT listed as one of the APTA Core Values in the text?

<p>Innovation (A)</p> Signup and view all the answers

What is the first step in Conflict Resolution according to the text?

<p>Identify the conflict (C)</p> Signup and view all the answers

What is the skill that requires a long time to perfect and is continuously evolving?

<p>Professionalism (B)</p> Signup and view all the answers

Which of the following is NOT listed as one of the examples of Facilitating Professionalism in the text?

<p>Encourage competition (B)</p> Signup and view all the answers

What is the recommended approach to giving and receiving feedback according to the text?

<p>Make it a conversation (C)</p> Signup and view all the answers

Which of the following is NOT listed as one of the PT Specific Generic Abilities in the text?

<p>Adaptability (D)</p> Signup and view all the answers

What is the skill of understanding and sharing feelings with others according to the text?

<p>Empathy (D)</p> Signup and view all the answers

What causes the listener to lose interest?

<p>Using excessive words (D)</p> Signup and view all the answers

What is the recommended approach to crucial conversations according to the text?

<p>Make it a collaborative approach (C)</p> Signup and view all the answers

What is emphasized as the most important component of effective communication?

<p>Active listening (A)</p> Signup and view all the answers

Which of the following is listed as a point of discussion for opening a session?

<p>The difficulty of being on time (A)</p> Signup and view all the answers

What is highlighted as a challenge in communication?

<p>Using good body language (A)</p> Signup and view all the answers

What is emphasized as a key aspect of effective communication?

<p>Giving and receiving feedback (D)</p> Signup and view all the answers

What is highlighted as a point of discussion for opening a session?

<p>Professionalism in Physical Therapy (D)</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Having a positive attitude (D)</p> Signup and view all the answers

What is highlighted as a key aspect of effective communication?

<p>Non-verbal communication (A)</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Being humble and coachable (C)</p> Signup and view all the answers

What is highlighted as a point of discussion for opening a session?

<p>Conflict resolution (D)</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Using good body language (D)</p> Signup and view all the answers

What is highlighted as a point of discussion for opening a session?

<p>Professionalism in Physical Therapy (C)</p> Signup and view all the answers

What is emphasized as a challenge in communication?

<p>Doing just a little extra (D)</p> Signup and view all the answers

What is emphasized as the most important component of effective communication?

<p>Active listening (C)</p> Signup and view all the answers

What is mentioned as a challenging trait to possess?

<p>Being humble and coachable (D)</p> Signup and view all the answers

What is highlighted as a key aspect of effective communication?

<p>Non-verbal communication (A)</p> Signup and view all the answers

What is mentioned as a difficult quality to maintain for patients?

<p>Being kind (D)</p> Signup and view all the answers

What is highlighted as a topic covered in the session?

<p>Conflict Resolution (D)</p> Signup and view all the answers

What is emphasized as a factor contributing to effective communication?

<p>Confidence (D)</p> Signup and view all the answers

What is mentioned as a challenging quality to maintain?

<p>Being on time (B)</p> Signup and view all the answers

What is highlighted as an important aspect of communication?

<p>Clear and concise (B)</p> Signup and view all the answers

What is emphasized as a trait contributing to effective communication?

<p>Empathy (D)</p> Signup and view all the answers

What is mentioned as a challenging trait to possess?

<p>Doing just a little extra (C)</p> Signup and view all the answers

What is highlighted as a key aspect of professionalism in physical therapy?

<p>Empathy (A)</p> Signup and view all the answers

What is mentioned as a challenging quality to maintain?

<p>Being prepared (D)</p> Signup and view all the answers

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