Podcast
Questions and Answers
What should you do if you are not emotionally stable while interacting with students, teachers, or co-workers?
What should you do if you are not emotionally stable while interacting with students, teachers, or co-workers?
Who is primarily responsible for student discipline according to the guidelines?
Who is primarily responsible for student discipline according to the guidelines?
What is the recommended approach if you have a conflict with a fellow Journey Mentor in front of students or teachers?
What is the recommended approach if you have a conflict with a fellow Journey Mentor in front of students or teachers?
What action should be taken if there is difficulty in managing a group of students?
What action should be taken if there is difficulty in managing a group of students?
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How should Journey Mentors handle conflicts among themselves according to the guidelines?
How should Journey Mentors handle conflicts among themselves according to the guidelines?
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Which behavior towards fellow mentors is encouraged while interacting in front of students or teachers?
Which behavior towards fellow mentors is encouraged while interacting in front of students or teachers?
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If you need assistance in resolving conflicts with fellow Journey Mentors, what should you do?
If you need assistance in resolving conflicts with fellow Journey Mentors, what should you do?
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In case of facing difficulty with managing a student group, what is the recommended course of action for a Journey Mentor?
In case of facing difficulty with managing a student group, what is the recommended course of action for a Journey Mentor?
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What should be done if unable to maintain emotional stability while interacting with others as a mentor?
What should be done if unable to maintain emotional stability while interacting with others as a mentor?
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How should conflict or disagreements with fellow mentors be handled as per guidelines?
How should conflict or disagreements with fellow mentors be handled as per guidelines?
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Study Notes
Guidelines for Journey Mentors
- Provide accurate information and apologize if unsure, promising to get back with correct information later.
- Never promise what you cannot provide or do not possess the required authority to decide.
- Always share reasons or facts explaining difficulties in entertaining a particular request and offer to check with superiors for possible alternatives.
Communication
- Assume the role of a mentor/educator, being instructional, supportive, and polite with students.
- Be confident in communication, but avoid imposing views.
- Attend to grievances, make notes, and try to address them immediately or bring them to the attention of seniors.
Expectations and Interactions
- Set expectations with the group at the beginning of the journey, being expressive, friendly, and assertive.
- Avoid arguments, gossip, and sensitive topics in discussions.
- Respect fellow Journey Mentors, avoiding disagreements in front of students and teachers.
Conduct and Discipline
- Maintain a professional demeanor, avoiding arguments and loud voices.
- Seek help from teachers to manage student discipline.
- Manage interpersonal differences with fellow mentors amicably, seeking senior assistance if needed.
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Description
Test your knowledge on professional communication etiquette with this quiz. Learn the importance of admitting mistakes, seeking correct information, and managing promises effectively.
