Professional Communication and Effective Reading Skills
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Questions and Answers

What is the main focus of professional communication?

  • To entertain and engage the audience
  • To maintain a level of formality and clarity (correct)
  • To initiate casual conversations
  • To convey information in an informal manner

    • Which aspect does NOT represent the principles of professional communication?

  • Using informal language and slang (correct)
  • Striving for clarity in messaging
  • Being concise and comprehensive
  • Ensuring accuracy in communication

    • What should be avoided when addressing someone in verbal communication?

  • Using their first name immediately
  • Using gender-specific terms such as 'sir' or 'ma'am' (correct)
  • Introducing yourself with your full name
  • Being polite and respectful

    • Which method of communication is highlighted as being used more than verbal communication?

    <p>Non verbal communication</p> Signup and view all the answers

    What is a recommended action when receiving an email from a professor?

    <p>Respond with a thank you email</p> Signup and view all the answers

    What is a recommended strategy before diving into a text?

    <p>Skim the text for an overall picture</p> Signup and view all the answers

    Which of the following is a key aspect of effective reading skills?

    <p>Setting an optimal time and place with no distractions</p> Signup and view all the answers

    To maintain engagement while reading, what should you do?

    <p>Annotate the text or take notes</p> Signup and view all the answers

    What should you do if you encounter content you don't understand?

    <p>Research the content to gain clarity</p> Signup and view all the answers

    What practice is suggested to minimize distractions while reading?

    <p>Turn off your phone and put it in another room</p> Signup and view all the answers

    Which learning style involves creating visual formats when reading?

    <p>Visual Learner</p> Signup and view all the answers

    What task can help you reflect on the meaning of a text?

    <p>Summarize the main points concisely</p> Signup and view all the answers

    When should you choose to read, according to effective reading habits?

    <p>During your optimal study time</p> Signup and view all the answers

    What is the purpose of using operators in database searches?

    <p>To combine or exclude keywords effectively</p> Signup and view all the answers

    Which operator is used to include both terms in a search?

    <p>AND</p> Signup and view all the answers

    How does truncation enhance database searches?

    <p>By including variations of a word</p> Signup and view all the answers

    What distinguishes primary sources from secondary sources?

    <p>Primary sources are first-person accounts</p> Signup and view all the answers

    Which of the following best describes the use of quotation marks in database searches?

    <p>To search for an exact phrase</p> Signup and view all the answers

    What is the function of the NOT operator in search queries?

    <p>To exclude specific terms from results</p> Signup and view all the answers

    When evaluating resources, what is a key step that must be included?

    <p>Identifying the keywords</p> Signup and view all the answers

    Which statement about secondary sources is correct?

    <p>They are interpretations or analyses of primary sources</p> Signup and view all the answers

    What is the primary issue with using jargon in writing?

    <p>It may confuse readers who are not familiar with the terms.</p> Signup and view all the answers

    How should jargon be handled when communicating with a specific audience?

    <p>Explain each complex term when first introduced.</p> Signup and view all the answers

    What is colloquial phrasing primarily characterized by?

    <p>Use of slang language common in everyday speech.</p> Signup and view all the answers

    Which statement about clichés is TRUE?

    <p>They can lead to misunderstandings due to overuse.</p> Signup and view all the answers

    What does the study suggest about individuals with addictions in relation to healthcare?

    <p>They frequently seek healthcare services.</p> Signup and view all the answers

    What is the effect of using informal language in professional writing?

    <p>It can create a casual and unprofessional tone.</p> Signup and view all the answers

    What is a better way to express the phrase 'made a big deal of the issue'?

    <p>Highlighted the importance of the issue.</p> Signup and view all the answers

    Which language style should be avoided in professional writing due to its informality?

    <p>Colloquial phrasing.</p> Signup and view all the answers

    What is the primary function of empathetic behaviors in client interactions?

    <p>To acknowledge and explore clients' emotions.</p> Signup and view all the answers

    What is a common misconception about healthcare providers practicing hand hygiene?

    <p>Only a limited percentage of healthcare providers practice it effectively.</p> Signup and view all the answers

    Which term best describes the relationship indicated by the word 'therefore'?

    <p>Cause and effect</p> Signup and view all the answers

    Which statement reflects a student's strategy for managing college tuition costs?

    <p>Some students rent books instead of buying them.</p> Signup and view all the answers

    What role do signposts play in organizing ideas?

    <p>They indicate relationships between sentences and paragraphs.</p> Signup and view all the answers

    Which phrase would best indicate a contrasting idea?

    <p>Despite</p> Signup and view all the answers

    What is a notable health effect linked to sugar consumption?

    <p>Ill-health effects.</p> Signup and view all the answers

    Which of the following is NOT an example of a word that indicates additional support?

    <p>However</p> Signup and view all the answers

    What is the primary reason high levels of sugar lead to ill health?

    <p>They alter blood viscosity, making it thicker.</p> Signup and view all the answers

    Which of the following best describes good support in a paragraph?

    <p>Is relevant and well developed.</p> Signup and view all the answers

    What is the purpose of transitions in writing?

    <p>To highlight relationships and signal order.</p> Signup and view all the answers

    Which characteristic weakens the support for a claim in a paragraph?

    <p>Lacking a clear connection to the claim.</p> Signup and view all the answers

    What aspect distinguishes good support from weak support?

    <p>Relevance to the main topic.</p> Signup and view all the answers

    What role does evidence play in providing good support?

    <p>It must be from high-quality and credible sources.</p> Signup and view all the answers

    How should supporting details be presented in a good paragraph?

    <p>They need to be coherent and consistent.</p> Signup and view all the answers

    Which type of transition emphasizes relationships between ideas in writing?

    <p>Sentence-level transitions.</p> Signup and view all the answers

    What should be avoided to prevent overuse of transitions?

    <p>Repeating the same transition repeatedly.</p> Signup and view all the answers

    In what way can high sugar levels affect blood health?

    <p>They increase blood viscosity.</p> Signup and view all the answers

    Study Notes

    Overview of Communication

    • Communication is the sharing of information, ideas, and feelings to create mutual understanding between sender and recipient.
    • Key components include the sender, recipient, and the transaction.
    • Includes verbal, non-verbal, and written forms.

    Types of Communication

    • Verbal: Spoken words; must be clear, truthful, and concise
    • Non-verbal: Facial expressions, body language, gestures

    Professional Communication

    • Formal and respectful communication methods
    • Principles include accuracy, clarity, conciseness, and comprehensiveness.
    • Must introduce yourself fully, including your name and role/institution.
    • Avoid gender assumptions and address individuals formally.
    • Use complete sentences and avoid slang.

    Professional Email in the University Setting

    • Use a professional email address for university communication
    • Subject lines should be clear, concise, informative, and include course code and date.
    • Professional email greetings
    • Proofread emails thoroughly before sending.

    Conflict

    • Conflict is a variance in perceptions/opinions involving a perceived or actual threat.
    • Threats challenge one's beliefs/needs
    • Conflict can be an opportunity for growth and problem-solving.

    Conflict Resolution

    • Professionalism is essential in conflict resolution.
    • Strive to find reasonable solutions
    • Strategies include "I" statements, showing respect, and maintaining a spirit of inquiry.

    Social Media

    • Be aware of the Code of Conduct as set by professional organizations.
    • Avoid sharing private grievances or complaints online.
    • Maintain professional conduct at all times.

    Scholarly Writing

    • Focus on clear and concise presentation of ideas.
    • Use credible evidence and cite sources to support claims.
    • Incorporate your own critical thinking/perspective.
    • Pay attention to language, tone and voice

    Sources

    • Primary sources are first-hand accounts
    • Secondary sources analyze or synthesize primary sources.
    • Popular sources are not always reliable for academic use.

    Reading

    • Pre-reading helps you grasp the main points and themes.
    • Note-taking, critical reading, and annotating help analyze and understand text.

    Introduction to Scholarly Writing

    • Clear and concise writing is essential
    • Original thoughts, credible evidence and clear lens
    • Reading comprehension to build your own understanding and reflection on the text.

    Information Literacy

    • Recognition of information needs
    • Locating and evaluating relevant information accurately

    Evaluating Quality

    • Assess the currency, relevance, authority, accuracy and purpose of information sources.

    Finding Texts

    • Use specific databases, such as Google Scholar
    • Identify appropriate keywords
    • Evaluate sources carefully.

    Search Operators

    • Useful for finding specific information

    Week 1 Continued

    • Focus on using credible external resources
    • Focus on clearly writing out your topic and topic sentences
    • Avoid summarizing in the introduction
    • Critique of text allows for constructive discussion

    Week 1 Continued (II)

    • Understand the key concepts of scholarly writing including structure and specific formats
    • Know the methods of reading and comprehension
    • Develop the ability to evaluate the credibility of sources

    Introduction to Communication in Nursing

    • Three common types of communication—verbal, non-verbal, and written
    • Various aspects of communication, such as verbal communication(oral communication involving spoken words) , non-verbal communications(eg. facial expression, body language) and written communication(e.g., letters, emails, and reports)
    • Main elements of professional communication, such as honesty, completeness and clarity

    Conflict resolution

    • Finding solutions to differences in perspectives
    • Using “I” statements and a professional tone to discuss sensitive topics

    Conflict resolution strategies

    • Approach situations with a "spirit of inquiry."
    • Assume the goodwill of others
    • Recognize that everyone has valid points of view
    • Use "I" statements

    Social Media

    • Follow professional codes of conduct.
    • Avoid sharing confidential or sensitive information on social media.

    Conflict resolution in social media

    • Practising conflict resolution in social media spaces requires awareness of social issues and cultural contexts, sensitivity, and inclusivity

    Introduction to Scholarly Writing

    • Focus on clear and concise presentation of ideas
    • Credible evidence and cite your sources

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    Communication For The NSG Professional NSE 101 PDF

    Description

    This quiz explores the principles of professional communication and effective reading strategies. It covers key aspects such as verbal communication, email etiquette, and methods to enhance reading engagement and comprehension. Test your knowledge on how to communicate professionally and read effectively.

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