Podcast
Questions and Answers
Which of the following is NOT one of the 7 Cs of effective communication?
Which of the following is NOT one of the 7 Cs of effective communication?
Being courteous in communication means your message should be impolite and direct.
Being courteous in communication means your message should be impolite and direct.
False
What does the 'Concrete' aspect of the 7 Cs require in communication?
What does the 'Concrete' aspect of the 7 Cs require in communication?
Detail without excessive information
The 7 Cs include Clear, Concise, Concrete, Coherent, Complete, Courteous, and __________.
The 7 Cs include Clear, Concise, Concrete, Coherent, Complete, Courteous, and __________.
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Match the following Cs with their descriptions:
Match the following Cs with their descriptions:
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Which aspect of the 7 Cs focuses on the accuracy of the message?
Which aspect of the 7 Cs focuses on the accuracy of the message?
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Being concise in communication means including as much detail as possible.
Being concise in communication means including as much detail as possible.
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What is the primary goal of being coherent in communication?
What is the primary goal of being coherent in communication?
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Effective communication should always include a ______ tone for a professional approach.
Effective communication should always include a ______ tone for a professional approach.
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Match the following Cs of effective communication with their descriptions:
Match the following Cs of effective communication with their descriptions:
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Study Notes
7 Cs of Effective Communication
- Clear: Be clear about the goal and purpose of your message.
- Concise: Keep your message short and to the point.
- Concrete: Be clear, not fuzzy; provide detail but avoid excessive detail.
- Coherent: Ensure your message flows logically.
- Complete: Ensure the recipient has everything they need to understand.
- Courteous: Your message should be polite, friendly, professional, and open.
- Correct: Ensure your message is accurate and grammatically correct.
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Description
This quiz focuses on the 7 Cs that form the foundation of effective communication. Each element emphasizes how to enhance clarity, conciseness, and correctness in messaging. Test your understanding of how to communicate efficiently and professionally.
