7 Cs of Effective Communication

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Questions and Answers

Which of the following is NOT one of the 7 Cs of effective communication?

  • Concise
  • Caution (correct)
  • Clear
  • Correct

Being courteous in communication means your message should be impolite and direct.

False (B)

What does the 'Concrete' aspect of the 7 Cs require in communication?

Detail without excessive information

The 7 Cs include Clear, Concise, Concrete, Coherent, Complete, Courteous, and __________.

<p>Correct</p> Signup and view all the answers

Match the following Cs with their descriptions:

<p>Clear = Goal and purpose of the message Concise = Keeping to the point Coherent = Logical flow of the message Complete = All necessary information provided</p> Signup and view all the answers

Which aspect of the 7 Cs focuses on the accuracy of the message?

<p>Correct (B)</p> Signup and view all the answers

Being concise in communication means including as much detail as possible.

<p>False (B)</p> Signup and view all the answers

What is the primary goal of being coherent in communication?

<p>To ensure that the message flows logically and is easy to understand.</p> Signup and view all the answers

Effective communication should always include a ______ tone for a professional approach.

<p>courteous</p> Signup and view all the answers

Match the following Cs of effective communication with their descriptions:

<p>Clear = Provides necessary details without too much information Concise = Avoids unnecessary words and gets to the point Coherent = Ensures messages are logically arranged Complete = Includes all information needed for understanding</p> Signup and view all the answers

Flashcards

Clear Communication

Communication with a specific goal and purpose, ensuring the message is easily understood.

Concise Communication

Keep it short and easy to follow. Avoid unnecessary details.

Concrete Communication

Be specific and avoid vagueness. Include details, but not too many.

Coherent Communication

Logical and organized communication, ensuring a smooth flow of ideas.

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Complete Communication

Provide all necessary information for understanding.

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Courteous Communication

Polite, friendly, and respectful communication.

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Correct Communication

Accurate and grammatically correct communication.

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Clear Communication Goal

Knowing the purpose and goal of your message when communicating.

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Concise Communication

Short and to the point, avoiding unnecessary details.

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Concrete Communication

Specific and detailed, but not overly burdensome.

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Coherent Communication

Logical and well-organized flow of ideas.

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Complete Communication

Providing all necessary information for understanding.

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Courteous Communication

Polite, friendly, and respectful communication.

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Correct Communication

Accurate and grammatically correct communication.

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Study Notes

7 Cs of Effective Communication

  • Clear: Be clear about the goal and purpose of your message.
  • Concise: Keep your message short and to the point.
  • Concrete: Be clear, not fuzzy; provide detail but avoid excessive detail.
  • Coherent: Ensure your message flows logically.
  • Complete: Ensure the recipient has everything they need to understand.
  • Courteous: Your message should be polite, friendly, professional, and open.
  • Correct: Ensure your message is accurate and grammatically correct.

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