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Questions and Answers
What is the strategic importance of product and service design?
What is the strategic importance of product and service design?
- It aims to maximize cost targets only
- It follows a rigid and unchanging process
- It should be closely tied to an organization’s strategy (correct)
- It is focused solely on customer wants and needs
What is a key role of product and service design?
What is a key role of product and service design?
- Maximize marketing strategies
- Refine existing products and services (correct)
- Ignore legal and ethical considerations
- Minimize customer feedback
What are some goals of product and service design?
What are some goals of product and service design?
- Formulate quality goals and cost targets (correct)
- Avoid testing prototypes to save time
- Document specifications without constructing prototypes
- Eliminate legal considerations for faster development
What is the purpose of life cycle assessment in product and service design?
What is the purpose of life cycle assessment in product and service design?
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What does well-designed service systems require?
What does well-designed service systems require?
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