Product and Service Design: Importance and Considerations
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Questions and Answers

What is the strategic importance of product and service design?

  • It aims to maximize cost targets only
  • It follows a rigid and unchanging process
  • It should be closely tied to an organization’s strategy (correct)
  • It is focused solely on customer wants and needs

    • What is a key role of product and service design?

  • Maximize marketing strategies
  • Refine existing products and services (correct)
  • Ignore legal and ethical considerations
  • Minimize customer feedback

    • What are some goals of product and service design?

  • Formulate quality goals and cost targets (correct)
  • Avoid testing prototypes to save time
  • Document specifications without constructing prototypes
  • Eliminate legal considerations for faster development

    • What is the purpose of life cycle assessment in product and service design?

    <p>To evaluate the environmental impacts of a product or service throughout its lifespan</p> Signup and view all the answers

    What does well-designed service systems require?

    <p>Effective coordination between people, technology, and processes</p> Signup and view all the answers

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