5 Questions
What is the strategic importance of product and service design?
It should be closely tied to an organization’s strategy
What is a key role of product and service design?
Refine existing products and services
What are some goals of product and service design?
Formulate quality goals and cost targets
What is the purpose of life cycle assessment in product and service design?
To evaluate the environmental impacts of a product or service throughout its lifespan
What does well-designed service systems require?
Effective coordination between people, technology, and processes
This quiz covers the strategic importance of product and service design, key reasons for design or redesign, sources of design ideas, legal, ethical, and sustainability considerations, life cycle assessment, and the concept of 'the 3 Rs'.
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