Podcast
Questions and Answers
Which of the following is an example of technology's impact on financial services?
Which of the following is an example of technology's impact on financial services?
- Internet stock trading (correct)
- Automatic toll booths
- Wireless orders from waiters to the kitchen
- Online medical information systems
In the service industry, what is an example of technology's impact on education?
In the service industry, what is an example of technology's impact on education?
- Interactive assignments via WebCT (correct)
- Electronic check-in/check-out at hotels
- Satellite-directed navigation systems
- Wireless orders from waiters to the kitchen
Which of the following illustrates technology's impact on the restaurant and food service industry?
Which of the following illustrates technology's impact on the restaurant and food service industry?
- Electronic funds transfer
- Robot butchering (correct)
- Online patient-monitoring systems
- Automatic toll booths
How has technology impacted the health care industry?
How has technology impacted the health care industry?
What is an example of technology's impact on the transportation industry?
What is an example of technology's impact on the transportation industry?
What is the purpose of modularization in designing more efficient services?
What is the purpose of modularization in designing more efficient services?
In the bill of materials, what does the 'R 60-428' refer to?
In the bill of materials, what does the 'R 60-428' refer to?
What does the 'HRC flag' represent in the 11-inch plate description?
What does the 'HRC flag' represent in the 11-inch plate description?
What is the function of the 'Burger set' in the Hard Rock Cafe’s Hickory BBQ Bacon Cheeseburger?
What is the function of the 'Burger set' in the Hard Rock Cafe’s Hickory BBQ Bacon Cheeseburger?
What is the significance of 'Moment of truth' in designing more efficient services?
What is the significance of 'Moment of truth' in designing more efficient services?
What is the objective of the product decision?
What is the objective of the product decision?
According to the text, what is fundamental to an organization's strategy?
According to the text, what is fundamental to an organization's strategy?
What is the key to success for top organizations, as mentioned in the text?
What is the key to success for top organizations, as mentioned in the text?
What does the limited and predictable life cycles of products require, as stated in the text?
What does the limited and predictable life cycles of products require, as stated in the text?
What is the purpose of modularization in designing more efficient services?
What is the purpose of modularization in designing more efficient services?
What does 'R 60-428' refer to in the bill of materials?
What does 'R 60-428' refer to in the bill of materials?
What is the significance of 'Moment of truth' in designing more efficient services?
What is the significance of 'Moment of truth' in designing more efficient services?
How has technology impacted the transportation industry?
How has technology impacted the transportation industry?
What is the primary purpose of Quality Function Deployment (QFD)?
What is the primary purpose of Quality Function Deployment (QFD)?
How can product development be organized?
How can product development be organized?
What is the objective of value analysis in product development?
What is the objective of value analysis in product development?
What does Augmented reality involve in product development?
What does Augmented reality involve in product development?
What does sustainability and life cycle assessment evaluate in product development?
What does sustainability and life cycle assessment evaluate in product development?
What is the purpose of Bills of Material (BOM) in product development?
What is the purpose of Bills of Material (BOM) in product development?
What is the role of a champion in organizing for product development?
What is the role of a champion in organizing for product development?
What does manufacturability and value engineering aim to achieve in product development?
What does manufacturability and value engineering aim to achieve in product development?
What is the main focus of product life cycle assessment?
What is the main focus of product life cycle assessment?
What is the function of Product development teams?
What is the function of Product development teams?
What is involved in Product development?
What is involved in Product development?
Flashcards are hidden until you start studying
Study Notes
- Product life cycles can last from a few days to decades
- All rights reserved to Pearson Education, Inc. for product life cycle figures and text
- Product life cycle is divided into three phases: Introductory, Growth, Maturity, and Decline
- Product development involves understanding customer needs, economic, sociological, demographic, technological, political, and legal changes, and market practices
- Quality Function Deployment (QFD) is a method for translating customer needs into target design
- QFD involves identifying customer wants, how the product will satisfy those wants, and evaluating competing products
- Organizing for product development can be done using a champion (product manager), a team approach, or a "whole organization" approach
- Product development teams involve cross-functional teams, open environments, and concurrent engineering
- Manufacturability and value engineering aims to reduce product complexity, improve job design, and increase product maintainability
- Augmented reality involves integrating digital information into real-world environments to enhance product design, assembly, and maintenance
- Value analysis focuses on design improvements to create a better product or reduce production cost
- Sustainability and life cycle assessment evaluate the environmental impact of a product throughout its entire life cycle.
- Product life cycles are becoming shorter with increasing technological change
- Bills of Material (BOM) are used to list all the raw materials and components required to manufacture a product.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
