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Procedure Writing Guidelines

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Questions and Answers

What question should you ask to identify the tools needed for a procedure?

What information is required by and produced by this procedure?
Why do I need this procedure?
How do I get out of a mistake?
What resources do I need? (correct)

Why is it important to consider the community when performing a procedure?

To gather and disseminate necessary information (correct)
To identify error recovery steps
To understand the reasons behind the procedure
To determine the tools required

What does a richly detailed procedure require?

More repetition of steps
Less focus on user analysis
Fewer chronological steps
Detailed visuals and more information (correct)

Which question helps in focusing on the duration of a procedure?

How long will this take? (A) Signup and view all the answers

What is the purpose of layering in electronic presentations?

To allow users to access more detail as needed (C) Signup and view all the answers

What type of procedure requires only the repeating of steps in chronological order?

Sparse procedures (C) Signup and view all the answers

Which detail helps users understand alternatives and workarounds?

Notes and tips (D) Signup and view all the answers

What action question supports the need to perform a procedure?

What action does this procedure support? (A) Signup and view all the answers

What do screen shots in a procedure typically show?

User interface and menu options (C) Signup and view all the answers

Which of the following is important for error recovery in procedures?

Knowing how to correct mistakes (D) Signup and view all the answers

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