Problem Solving Techniques Overview
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Questions and Answers

What is problem solving considered to be?

a mindset

What should you do if you never take action?

never get feedback

Which of the following is a key component of the problem-solving process?

  • Ignore feedback
  • Identify the root cause
  • Develop a hypothesis
  • Both A and C (correct)
  • What technique helps identify all the root causes of problems?

    <p>logic tree</p> Signup and view all the answers

    Creating a logic tree helps list all possible __________.

    <p>problems</p> Signup and view all the answers

    What is the first step to tackle a problem according to the process?

    <p>Understand the situation</p> Signup and view all the answers

    Prioritizing actions requires deciding upon a key __________.

    <p>criteria</p> Signup and view all the answers

    Solutions should not align with your goals.

    <p>False</p> Signup and view all the answers

    What should you focus on when implementing a plan?

    <p>Easiest tasks with most impact</p> Signup and view all the answers

    When setting a specific goal, what quality should it possess?

    <p>Descriptive and precise</p> Signup and view all the answers

    How should a problem-solving approach be viewed?

    <p>As a process</p> Signup and view all the answers

    Study Notes

    Problem Solving Mindset

    • Problem solving is a skill and mindset that involves balancing thinking and acting.
    • Addressing the root cause of a problem is crucial for effective solutions.

    Feedback and Growth

    • Action leads to feedback, which is essential for growth as a problem solver.
    • Problem-solving isn't complicated: understand the situation, identify the root cause, develop a plan, and execute.
    • Every problem is unique, requiring tailored solutions by asking "why" and "how."

    Logic Trees

    • Logic trees help identify potential root causes of problems, ensuring a comprehensive analysis.
    • Logic trees can be transformed into yes/no trees, categorizing elements for easier identification of core issues.

    Hypothesis Development

    • Formulate a hypothesis about the likely root cause, a hunch that requires verification.
    • Testing the hypothesis with data collection and analysis helps make better decisions.

    Information Gathering

    • Data collection and analysis are purposeful, aimed at informing decision-making, not just gathering information.
    • Unfocused research without a clear question can lead to wasted time and effort.

    Analysis and Root Cause Identification

    • The outcome of analysis may differ from the initial hypothesis, highlighting the importance of testing.
    • Proceeding with an untested hypothesis can lead to ineffective solutions.

    Solution Development

    • Create a wide array of possible solutions to solve the problem with a logic tree.
    • Focus on knowledge from analysis when developing solutions, guiding the process.
    • Solutions should align with set goals.

    Prioritization

    • Establish key criteria for prioritizing actions, considering factors like ease of implementation and impact.
    • Priority matrices map impact and ease of implementation, facilitating decision-making.

    Implementation

    • Focus on tasks with high impact and ease of implementation for efficient execution.
    • Collaboration with others can leverage their strengths to address weaknesses.

    Fishy Goals and Solid Achievements

    • Break down large dreams into smaller, achievable goals.
    • Create a plan and start working on it.

    Goal Setting

    • Define specific and clear goals, avoiding vagueness.
    • Include specific conditions for plan implementation.

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    Related Documents

    Problem Solving 101 PDF

    Description

    Explore the essential techniques and mindsets involved in effective problem solving. This quiz covers root cause analysis, logic trees, hypothesis development, and the importance of feedback for growth. Learn how to apply these concepts to enhance your problem-solving abilities.

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