Printer Troubleshooting Quiz
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Questions and Answers

A user is reporting that an inkjet printer is printing colors different from what the printer should be printing. The printer has separate cartridges for each color and the user changed the cyan cartridge recently. What is the action that could fix the problem?

  • Check for loose printer cables.
  • Use a different type of paper.
  • Purchase a maintenance kit.
  • Perform a printer head cleaning. (correct)
  • A technician is called to work on a laser printer that prints vertical lines on every printed page. Which laser printer part should be checked first?

  • wiper blade
  • RAM
  • pickup rollers
  • toner cartridge (correct)
  • Which device converts digital signals to analog signals and vice versa?

  • switch
  • hub
  • router
  • modem (correct)
  • A computer technician has recommended a data storage system that combines data striping and parity. The user has a limited budget and is prepared to forego performance to implement this system. Which RAID system would meet these requirements?

    <p>RAID 5</p> Signup and view all the answers

    When a wireless network in a small office is being set up, which type of IP addressing is typically used on the networked devices?

    <p>private</p> Signup and view all the answers

    A company has a few employees that are designers. The designers do not have the CAD application loaded on their local computer. Instead, the designers use a CAD application hosted by the application developer. Which type of virtualization is the company using?

    <p>SaaS</p> Signup and view all the answers

    What are two functions of hypervisors? (Choose two.)

    <p>to manage virtual machines</p> Signup and view all the answers

    What is an advantage of using a printer that is connected to a hardware print server compared with a computer-shared printer?

    <p>A hardware print server is always available to all users.</p> Signup and view all the answers

    A computer technician has successfully returned a laptop to full operation and verified system functionality. Actions the technician performed included modifying the registry and applying patches to the operating systems. What is the next step in the troubleshooting process that the technician should do?

    <p>Document the solution.</p> Signup and view all the answers

    Which statement is correct about applying firmware updates?

    <p>Firmware updates are sometimes irreversible.</p> Signup and view all the answers

    Study Notes

    Inkjet Printer Color Issue

    • The cyan ink cartridge may be the cause of the color printing issue because it was recently replaced.
    • Inspect the cyan cartridge for potential issues such as leaks, clogs, or incorrect installation.
    • Replace the cyan cartridge with a new one if the problem persists.

    Vertical Lines on Laser Printer Output

    • The drum unit should be inspected first.
    • Vertical lines are often caused by a faulty drum unit.

    Digital-to-Analog Conversion

    • A DAC (Digital-to-Analog Converter) converts digital signals into analog signals.
    • An ADC (Analog-to-Digital Converter) converts analog signals into digital signals.

    RAID System for Limited Budget

    • RAID 4 would meet the user's requirements.
    • RAID 4 uses data striping and parity to protect data.
    • This configuration offers a balance between performance and cost.

    IP Addressing in Small Office Networks

    • Private IP addressing is commonly used.
    • Private IP addresses are not accessible from the public internet.

    CAD Application Virtualization

    • The company is using Software as a Service (SaaS).
    • SaaS delivers applications over the internet instead of installing them locally.

    Hypervisor Functions

    • Managing resources: Hypervisors allocate and manage resources like CPU, memory, and storage to virtual machines.
    • Isolation: They provide isolation between virtual machines, preventing interference.

    Hardware Print Server Advantages

    • Improved reliability: A hardware print server is less susceptible to crashes compared to a computer-shared printer.
    • Centralized management: Hardware print servers offer easier administration and configuration of printer settings.

    Troubleshooting Process Next Step

    • The technician should document the resolution for future reference and troubleshooting purposes.

    Firmware Update Correct Statement

    • Firmware updates can improve stability and security and often add new features.
    • Updates are necessary to keep devices running smoothly and protect against vulnerabilities.

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    Description

    Test your knowledge on troubleshooting inkjet printers, especially issues related to color printing. Discover the common causes and solutions for color discrepancies when using separate cartridges. This quiz will help you understand best practices for maintaining printer performance.

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