Principles of Interpersonal Communication in Pharmacy Practice
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Questions and Answers

What is the first stage in minimizing communication barriers?

  • Ignoring the barriers
  • Taking immediate action to overcome barriers
  • Being aware of the existence of barriers (correct)
  • Seeking help from a colleague

    • Which type of barriers could be either obvious or subtle?

  • Semantic Barriers
  • Environmental Barriers (correct)
  • Psychological Barriers
  • Physical Barriers

    • What is critical to establishing a trustful relationship with patients?

  • Ignoring patient concerns
  • Being authoritative
  • Lack of empathy
  • Effective communication activities (correct)

    • When teaching patients to be assertive, what approach is typically recommended?

    <p>Teaching assertiveness skills</p> Signup and view all the answers

    What is an essential element of interpersonal communication?

    <p>Active listening</p> Signup and view all the answers

    What type of communication is described as messages generated and transmitted by one person and subsequently received and translated by another one?

    <p>Interpersonal communication</p> Signup and view all the answers

    Which type of communication mainly occurs in pharmacy practice according to the text?

    <p>Interpersonal communication</p> Signup and view all the answers

    What type of communication involves media like TV and Radio according to the text?

    <p>Mass communication</p> Signup and view all the answers

    Which communication type involves committee meetings and discussion groups primarily?

    <p>Small group communication</p> Signup and view all the answers

    In pharmacy practice, which type of communication is crucial for building trustful relationships with patients?

    <p>Interpersonal communication</p> Signup and view all the answers

    What is the best technique used to avoid misunderstanding and assigning meaning according to the text?

    <p>Providing feedback messages</p> Signup and view all the answers

    Which of the following is mentioned in the text as an important communication skill?

    <p>Feedback</p> Signup and view all the answers

    What does the text suggest about differences in a relationship?

    <p>Differences should be talked about</p> Signup and view all the answers

    Which type of communication is emphasized in the text?

    <p>Interpersonal communication</p> Signup and view all the answers

    What is the main focus of the text regarding communication?

    <p>Elements of interpersonal communication</p> Signup and view all the answers

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