Principles of Interpersonal Communication in Pharmacy Practice

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Questions and Answers

What is the first stage in minimizing communication barriers?

  • Ignoring the barriers
  • Taking immediate action to overcome barriers
  • Being aware of the existence of barriers (correct)
  • Seeking help from a colleague

Which type of barriers could be either obvious or subtle?

  • Semantic Barriers
  • Environmental Barriers (correct)
  • Psychological Barriers
  • Physical Barriers

What is critical to establishing a trustful relationship with patients?

  • Ignoring patient concerns
  • Being authoritative
  • Lack of empathy
  • Effective communication activities (correct)

When teaching patients to be assertive, what approach is typically recommended?

<p>Teaching assertiveness skills (D)</p> Signup and view all the answers

What is an essential element of interpersonal communication?

<p>Active listening (B)</p> Signup and view all the answers

What type of communication is described as messages generated and transmitted by one person and subsequently received and translated by another one?

<p>Interpersonal communication (C)</p> Signup and view all the answers

Which type of communication mainly occurs in pharmacy practice according to the text?

<p>Interpersonal communication (C)</p> Signup and view all the answers

What type of communication involves media like TV and Radio according to the text?

<p>Mass communication (B)</p> Signup and view all the answers

Which communication type involves committee meetings and discussion groups primarily?

<p>Small group communication (B)</p> Signup and view all the answers

In pharmacy practice, which type of communication is crucial for building trustful relationships with patients?

<p>Interpersonal communication (D)</p> Signup and view all the answers

What is the best technique used to avoid misunderstanding and assigning meaning according to the text?

<p>Providing feedback messages (D)</p> Signup and view all the answers

Which of the following is mentioned in the text as an important communication skill?

<p>Feedback (B)</p> Signup and view all the answers

What does the text suggest about differences in a relationship?

<p>Differences should be talked about (A)</p> Signup and view all the answers

Which type of communication is emphasized in the text?

<p>Interpersonal communication (B)</p> Signup and view all the answers

What is the main focus of the text regarding communication?

<p>Elements of interpersonal communication (D)</p> Signup and view all the answers

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