PRINCE2 Project Management Concepts
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Questions and Answers

Which of the following best describes the role of project performance targets in PRINCE2?

  • To establish the expected level of success against which the project's management will be evaluated. (correct)
  • To ensure all project activities are completed on time.
  • To identify potential project team members.
  • To minimize project costs regardless of quality.

How does PRINCE2 view uncertainty in projects compared to operational aspects of an organization?

  • Projects have less uncertainty because they are temporary.
  • Operational aspects have more uncertainty because they are ongoing.
  • Both have equal levels of uncertainty.
  • Projects are inherently riskier due to threats and opportunities. (correct)

A PRINCE2 project is nearing completion, but stakeholders request additional features that were not in the original scope. What aspect of project performance is most immediately affected?

  • Risk
  • Time
  • Scope (correct)
  • Cost

Which of the following considerations regarding 'sustainability' is MOST crucial for a PRINCE2 project management team?

<p>Understanding and meeting the sustainability performance targets for the project work and its deliverables. (D)</p> Signup and view all the answers

What is the primary purpose of defining 'benefits' clearly at the start of a PRINCE2 project?

<p>To justify the project's investment and ensure the project team understands what needs to be achieved. (C)</p> Signup and view all the answers

In the PRINCE2 product-based planning technique, what serves as the foundation for deriving other plan elements?

<p>The definition and analysis of required products. (B)</p> Signup and view all the answers

How does managing by stages, combined with the focus on products principle, primarily benefit a PRINCE2 project?

<p>By helping to plan and deliver what is required when it is required. (D)</p> Signup and view all the answers

Which of the following BEST describes the purpose of defining and analysing the products in PRINCE2?

<p>To document the project's major products or outcomes, as well as user quality expectations and acceptance criteria. (A)</p> Signup and view all the answers

What is the purpose of a 'product breakdown structure' in PRINCE2?

<p>To create a hierarchy of all the products to be produced during a plan. (B)</p> Signup and view all the answers

What is the PRIMARY objective of the quality practice within PRINCE2?

<p>To document the user’s requirements of the project products, and to establish how they will be met. (A)</p> Signup and view all the answers

What key elements are typically included in a 'quality management approach' according to PRINCE2?

<p>The techniques and standards to be applied, along with the roles and responsibilities for achieving the required quality specifications and acceptance criteria. (B)</p> Signup and view all the answers

In the context of PRINCE2, what BEST describes 'user's quality expectations'?

<p>A statement about the quality expected from the project product, captured in the project. (C)</p> Signup and view all the answers

What is the definition of 'acceptance criteria' in PRINCE2?

<p>A prioritized list of criteria that the project product must meet before the user will accept it. (B)</p> Signup and view all the answers

A team manager is responsible for delivering work within agreed tolerances. Which action best exemplifies this responsibility?

<p>Setting specific, measurable tolerances for each team member's tasks. (A)</p> Signup and view all the answers

A project team is facing a conflict on how to approach a task. How should the team manager address this, according to PRINCE2 principles?

<p>Facilitate a discussion to ensure the team's decision aligns with project tolerances and guidance. (B)</p> Signup and view all the answers

What is the primary responsibility of the Project Board regarding project assurance?

<p>To define how project assurance will be managed and ensure role clarity. (B)</p> Signup and view all the answers

Why should project support be kept separate from project assurance?

<p>To maintain the objectivity and independence of assurance activities. (A)</p> Signup and view all the answers

A project manager needs assistance in managing project risks. According to PRINCE2, who is best suited to delegate this task to?

<p>A member of the project support team. (A)</p> Signup and view all the answers

Which organizational layer is responsible for providing the Project Mandate and defining the project's level tolerances?

<p>The business layer. (C)</p> Signup and view all the answers

The Project Board includes representation from business, user, and supplier communities. What is the primary accountability of this board?

<p>The overall success of the project. (D)</p> Signup and view all the answers

A project is consistently exceeding its stage tolerances. Which action should the Project Board take FIRST?

<p>Review the original Project Mandate and tolerances to determine if they are still appropriate. (A)</p> Signup and view all the answers

Which of the following best describes 'quality specifications' within the context of project management?

<p>A description of the quality measures and standards a finished product must meet, used by the quality control team. (A)</p> Signup and view all the answers

What is the primary focus of the PRINCE2 quality management procedure?

<p>Focusing on quality planning, quality control, and quality assurance to ensure project products meet defined criteria. (B)</p> Signup and view all the answers

Within the PRINCE2 framework, what is the purpose of quality assurance?

<p>To provide confidence that project products will meet their defined quality specifications when tested under quality control. (C)</p> Signup and view all the answers

How is a risk typically measured in project management?

<p>By a combination of the probability of occurrence and the magnitude of its impact on objectives. (C)</p> Signup and view all the answers

What is the purpose of the 'risk management approach' document?

<p>To describe how risk will be managed on the project, including procedures, techniques, and responsibilities. (B)</p> Signup and view all the answers

Which document maintains a record of identified risks related to the project, including their status and history?

<p>The risk register (D)</p> Signup and view all the answers

What is the role of a 'risk owner' in project management?

<p>To take responsibility for responding to a risk. (B)</p> Signup and view all the answers

What does 'risk probability' estimate?

<p>The estimated chance that a risk will occur. (C)</p> Signup and view all the answers

Which of the following BEST describes a 'business opportunity' within the context of project management?

<p>An issue leading to unanticipated positive outcomes for the project. (B)</p> Signup and view all the answers

What is the PRIMARY purpose of 'change control' in project management?

<p>To identify, assess, and manage changes that may affect the project baseline. (C)</p> Signup and view all the answers

A project delivers a component with a minor flaw that doesn't meet the original specifications, but the project board decides the flaw is acceptable without correction. This is an example of:

<p>A concession. (D)</p> Signup and view all the answers

Why is establishing mechanisms to monitor and compare actual achievements against those planned important for the progress practice?

<p>To enable project managers to measure performance and detect deviations early. (A)</p> Signup and view all the answers

Which activity is MOST crucial for effective progress management in a project?

<p>Regularly reviewing progress and lessons learned. (D)</p> Signup and view all the answers

What do tolerance levels primarily define within a project's management structure?

<p>The limits of delegated authority. (C)</p> Signup and view all the answers

A project is nearing its deadline, and it's clear that without intervention, the final product's quality will fall slightly below the agreed criteria. Which of the following tolerances is being challenged?

<p>Quality (B)</p> Signup and view all the answers

A project's risk register shows a significant increase in aggregated risks due to unforeseen market changes. Which tolerance is MOST directly affected?

<p>Risk (C)</p> Signup and view all the answers

Why is it crucial for a project to have a 'commonly understood and well-defined starting point,' according to PRINCE2?

<p>To provide all stakeholders with a shared foundation and understanding of the project’s scope. (A)</p> Signup and view all the answers

In the 'Starting up a Project' process, what is the significance of evaluating alternative approaches before agreeing on a chosen one?

<p>It validates that the selected approach offers the best balance of benefits, costs, and risks. (D)</p> Signup and view all the answers

Why does PRINCE2 emphasize the importance of planning the initiation stage in the 'Starting up a Project' process?

<p>To avoid wasting time and effort on projects with unsound foundations. (A)</p> Signup and view all the answers

Which of the following is the MOST important objective of the 'Directing a Project' process regarding project benefits?

<p>Managing and reviewing plans for realizing post-project benefits. (C)</p> Signup and view all the answers

How does the 'Directing a Project' process ensure the project remains viable throughout its life cycle?

<p>By continuously assessing the business justification and alignment with strategic goals. (D)</p> Signup and view all the answers

In the 'Directing a Project' process, what is the role of the project board in providing 'appropriate management direction and conrol'?

<p>To make key decisions, provide overall control, and delegate management to the project manager. (B)</p> Signup and view all the answers

A PRINCE2 project has encountered significant delays. How does the 'Directing a Project' process help the Project Board address this situation?

<p>By providing the authority to adjust the project scope or even close the project if it is no longer viable. (A)</p> Signup and view all the answers

During the 'Starting up a Project' process, which action BEST mitigates the risk of initiating a project based on flawed assumptions?

<p>Verifying the scope, timescales, acceptance criteria, and constraints with key stakeholders. (C)</p> Signup and view all the answers

Flashcards

Uncertainty in Projects

The characteristics that introduce threats and opportunities beyond typical business operations, making projects riskier.

Project Performance Target

The level of expected success used to evaluate the project's management and outcomes.

Benefits (in Projects)

Understanding the beneficiaries and required outcomes to justify the project's investment.

Costs (in Projects)

Factors affecting the budget, potentially leading to underspending or overspending; the project must be affordable.

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Time (in Projects)

Knowing when the project starts, key products are delivered, and the project finishes.

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Product-based planning

A PRINCE2 planning technique that starts with defining and analyzing required products.

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Managing by stages

Managing a project in distinct phases to ensure what's needed is delivered when needed.

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Project product description

A description of main project deliverables, user expectations, acceptance criteria and methods.

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Product breakdown structure

A hierarchical breakdown of all products to be created during a plan.

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Quality practice purpose

To document user's requirements of project products and how requirements will be met.

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Quality management approach

Describes quality techniques, standards, and roles for achieving quality specifications.

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Quality

The degree to which a product, service, or process meets its requirements.

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User's quality expectations

Statement about expected product quality, documented in the project brief.

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Team Manager Responsibilities

Delivering work within agreed tolerances, setting team constraints, ensuring decisions align with guidance, managing relationships, and supporting team wellbeing.

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Project Assurance

Ensuring accountability in areas of concern and establishing clear roles and responsibilities for project assurance, while ensuring effective interaction between those appointed.

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Project Support Services

Providing administrative support, facilitating meetings, offering guidance on project tools, and assisting with planning, risk, issue, and change management.

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Independence of Project Assurance

Maintaining independence of assurance from other project tasks.

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Project Management Structure

This structure includes business, directing, managing and delivering levels.

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Business Layer Role

Responsible for providing the project mandate, identifying the executive, and defining the project level tolerances.

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Directing Layer / Project Board

Representing business, user, and supplier communities, it is accountable for the project's success.

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The Business Layer Responsibility

The commissioning party that provides the project mandate and defines project tolerances.

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Quality Specifications

A description of the quality measures and levels that the finished product must meet.

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Quality Planning

Capturing quality specifications, product descriptions, and the quality management approach.

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Quality Control

Monitoring products to ensure they meet standards and minimizing causes of unsatisfactory performance.

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Quality Assurance

Ensuring products meet quality specifications via testing, managed independently from the project team.

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Purpose of Risk Practice

To identify, assess, and control uncertainties affecting project objectives.

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A Risk

An uncertain event that, if it occurs, will affect the achievement of objectives.

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Risk Management Approach

Describes how risk will be managed, including procedures, techniques, and responsibilities.

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Risk Owner

The person responsible for responding to a risk.

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Business opportunity

An issue that represents unanticipated positive consequences for the project or organization.

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Change control

The process for managing changes that may affect the project baseline.

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Request for change

A formal proposal to modify the project baseline.

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Off-specification

A deliverable that does not meet the required quality standards.

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Concession

Acceptance of an off-specification deliverable without corrective action.

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Progress practice purpose

To monitor achievements, forecast objectives & control deviations.

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Tolerance levels

Limits of delegated authority for 7 performance targets.

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Scope tolerance

Permissible variation of the plan’s products.

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Project Brief

Ensures the project has a clear starting point and common understanding.

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Business Justification

To ensure a valid business reason exists before project initiation.

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Necessary Authorities

To guarantee that project initiation has authorization and resources.

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Sufficient Information

To adequately define the project's scope and confirm it.

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Alternative Approaches

To evaluate different approaches and agree on the best one.

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Appoint Individuals

To appoint the right people for roles in initiation and management.

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Initiation Stage Plan

To plan the work needed for the initiation stage.

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Directing a Project

Enables accountability by making key decisions and overall control.

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Study Notes

Project Definition and Characteristics

  • A project is a temporary organization created to deliver one or more business products. This aligns with an agreed business case
  • Projects introduce change within organizations
  • Projects have a defined temporary nature

Five Project characteristics

  • Change introduction distinguishes projects from business as usual
  • Cross-functional teams collaborate temporarily to introduce impactful changes
  • Each project is unique, differing in some way even within familiar patterns
  • Uncertainty introduces threats and opportunities beyond typical business operations
  • Risks are more pronounced in projects than in regular organizational activities

Seven Aspects of Project Performance Management

  • These aspects are managed to ensure project success as measured against performance targets.
  • Costs: Managing funds to prevent overspending or missed savings opportunities.
  • Timescales: Keeping the project on schedule to avoid delays and associated costs.
  • Scope: Defining project deliverables to prevent under or over-delivery.
  • Quality: Ensuring the final product is fit for purpose and aligns with customer expectations.
  • Risk: Identifying and controlling risks to maintain project trajectory and maximize benefits.
  • Environmental Impact: Setting sustainability targets for project activities and deliverables.
  • Benefits: Ensuring the project’s intended outcomes are achieved and benefits realized.
  • The project management team must clearly understand project purpose to justify investment
  • Cost management involves understanding and addressing factors affecting the cost/budget
  • Timely delivery of key products determines project success
  • Delivering a project result within budget is insufficient if it doesn't meet specifications.
  • Project must deliver its intended function
  • Scope must be managed to determine degree of under or over-delivery
  • All projects impact the environment
  • Teams must consider sustainability performance targets
  • Project risk is limited based on the plan’s aggregated risks

PRINCE2 Integrated Elements

  • Principles are guiding obligations determining whether a project is genuinely managed by PRINCE2
  • Continued business justification must be ensured for projects to be considered PRINCE2 projects
  • Lessons must be learned from experience in order to ensure that a project can be considered a PRINCE2 ones
  • Defined roles, responsibilities and relationships in order to be a considered a PRINCE2 project
  • Must be managed by stages
  • Must manage by exception
  • Focus on the products
  • Tailor to suit the project
  • Understanding needs, capabilities, and motivations of involved people is crucial
  • These are the centre of the PRINCE2 method
  • PRINCE2 practices ensure a project is being managed appropriately
  • These are applied consistently throughout the project lifecycle
  • The five integrated elements consist of Principles, People, Practices, Processes, and the Project Context
  • PRINCE2 can be tailored to all projects regardless of size, environment, complexity, importance, capability or risk

PRINCE2 Processes

  • There are seven processes that provide the activities required to direct, manage, and deliver a project successfully:
  • Starting up a project
  • Directing a project
  • Initiating a project
  • Controlling a stage
  • Managing product delivery
  • Managing a stage boundary
  • Closing a project

Guiding a project

  • Sufficient info determines if detailed project planning is justified.
  • Involves setting up if there is justification to precede with the project
  • This develops a business case and commits resources
  • Day-to-day management involves monitoring and control activities
  • The project manager ensures each stage stays on course
  • The project board is provided with critical decision points to decide whether to continue or close the project

PRINCE2 Benefits

  • Flexible and based on proven principles so organizations substantially improve organizational capability
  • Used as a standard can improve maturity across multiple business activity areas
  • The method and qualification are used internationally
  • Established and proven practice of governance for project management
  • Can be applied to any project/scale alongside industry-specific models/development lifecycles
  • Tailored to meet organization needs
  • Widely recognized
  • Provides common vocabulary for all participant
  • Encourages consistency
  • Reuses project assets, facilitates mobility, and reduced impact of personnel changes
  • Project team remains focused on the viability of the project rather than meeting the end date
  • Stakeholders are represented in planning and decision making
  • Learning from project experiences promotes ongoing improvement
  • Designed to guides from PeopleCert such as with programme management and risk management

PRINCE2 Organizational Context

  • The method does not assume any specific organizational context.
  • There may be users who specify the desired outputs, suppliers will provide the resources and expertise, and business decision-makers ensure the project investment is justified.

PRINCE2 Principles

  • Principles underpin the PRINCE2 Method
  • A PRINCE2 project has business justification sufficient to warrant investment and ongoing investment through to successful completion, stopping if this is not the case.
  • A PRINCE2 project team seeks records implementing improvements.
  • Relevant lessons are applied in future and shared with others
  • A PRINCE2 project has defined and agreed roles and responsibilities with the organization.
  • Engages all levels, and initiates relationships at all levels
  • A PRINCE2 project is planned, monitored, and controlled on a stage-by-stage basis
  • A PRINCE2 project establishes limits of delegated authority by defining tolerances against plans
  • A PRINCE2 project focuses on the definition and delivery of products
  • User quality expectations/requirements
  • A PRINCE2 project applies the PRINCE2 method to suit the project environment
  • It considers size/complexity/importance/delivery method/team capability/level of risk

People in PRINCE2

  • People are central to the PRINCE2 method
  • The implementation needs to be successful with the team supporting change
  • Projects deliver change related to business as usual activities (routines/responsibilities)
  • ‘People' includes working teams, relationships, impacted parties

Effective Change Management

  • Change management guides org transitions
  • Effective leadership guides changes
  • PRINCE2 creates a change-management approach
  • All projects require change management regarding how people and orgs operate
  • Identify impacted areas, describe delivered project change, then creating and maintaining a project change management approach.
  • Projects need stakeholder buy to move forward with the project

PRINE2 Practices

Business case practice

  • The purpose of the business case practice is to establish mechanisms to judge whether the project is (and remains) desirable, viable, and achievable to support

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Questions on PRINCE2 methodologies including project targets, uncertainty management, sustainability, benefits definition, and product-based planning. Covers key stages, objectives, and the role of product breakdown structures. Evaluates understanding of PRINCE2 practices.

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