13 Questions
According to the text, what percentage of job success is attributed to finely honed interpersonal skills?
85%
In the example provided, why did the practice manager hesitate to provide candid feedback to her subordinate?
She was afraid of offending her colleagues.
What was the speaker's proposed solution for confronting challenging conversations?
An eight-step formula
In the example of the cohesive group in Boulder, why did no one address the individual with a visible booger?
They were afraid of embarrassing the person.
What was the purpose of the training session conducted in New York City?
To teach soft skills
Which of the following is NOT a key principle in addressing inappropriate employee behavior?
Defensiveness
What is the first step in initiating a conversation about employee behavior?
Ask for permission to speak
What is the ultimate goal of fostering a culture of growth through feedback?
To redefine the approach to feedback
What is the role of sponsors and exhibitors in events like these?
To fuel the evolution of professional journeys
What is the speaker's promise in the session?
To redefine how you navigate feedback and growth
Which of the following is NOT a key factor in effectively addressing employee behavior issues?
Defensiveness
What is the initial step in initiating a conversation about employee behavior?
Approach the conversation delicately
What is the ultimate goal of fostering a culture of growth through feedback?
Driving growth
Test your knowledge of practice management in the field of anesthesiology with this quiz! Learn valuable insights on soft skills and how to overcome common challenges faced by practice managers.
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