Practice Management in Anesthesiology

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Questions and Answers

According to the text, what percentage of job success is attributed to finely honed interpersonal skills?

  • 85% (correct)
  • 50%
  • 15%
  • 25%

In the example provided, why did the practice manager hesitate to provide candid feedback to her subordinate?

  • She was afraid of offending her colleagues. (correct)
  • She lacked the necessary soft skills.
  • She was unfamiliar with the concept of candid feedback.
  • She was not confident in her role as a practice manager.

What was the speaker's proposed solution for confronting challenging conversations?

  • A ten-step formula
  • An eight-step formula (correct)
  • A six-step formula
  • A four-step formula

In the example of the cohesive group in Boulder, why did no one address the individual with a visible booger?

<p>They were afraid of embarrassing the person. (D)</p> Signup and view all the answers

What was the purpose of the training session conducted in New York City?

<p>To teach soft skills (A)</p> Signup and view all the answers

Which of the following is NOT a key principle in addressing inappropriate employee behavior?

<p>Defensiveness (D)</p> Signup and view all the answers

What is the first step in initiating a conversation about employee behavior?

<p>Ask for permission to speak (C)</p> Signup and view all the answers

What is the ultimate goal of fostering a culture of growth through feedback?

<p>To redefine the approach to feedback (C)</p> Signup and view all the answers

What is the role of sponsors and exhibitors in events like these?

<p>To fuel the evolution of professional journeys (D)</p> Signup and view all the answers

What is the speaker's promise in the session?

<p>To redefine how you navigate feedback and growth (D)</p> Signup and view all the answers

Which of the following is NOT a key factor in effectively addressing employee behavior issues?

<p>Defensiveness (C)</p> Signup and view all the answers

What is the initial step in initiating a conversation about employee behavior?

<p>Approach the conversation delicately (A)</p> Signup and view all the answers

What is the ultimate goal of fostering a culture of growth through feedback?

<p>Driving growth (D)</p> Signup and view all the answers

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