Power in Organizations
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Questions and Answers

What type of power is based on a person's formal position within an organization?

  • Expert Power
  • Legitimate Power (correct)
  • Coercive Power
  • Referent Power
  • Which of the following power bases are considered personal sources of power?

  • Pressure Power and Coalitions
  • Expert Power and Referent Power (correct)
  • Legitimate Power and Exchange Power
  • Reward Power and Coercive Power
  • What is the primary effect of expert power in an organization?

  • Improves employee satisfaction and performance (correct)
  • Creates dependencies on authority figures
  • Leads to increased coercion among peers
  • Diminishes the need for teamwork
  • Which power tactic relies on presenting logical arguments and factual evidence?

    <p>Rational persuasion</p> Signup and view all the answers

    What is the definition of power in an organization?

    <p>The capacity to influence the behavior of others.</p> Signup and view all the answers

    What tactic involves increasing support by involving others in decision-making?

    <p>Consultation</p> Signup and view all the answers

    Which of these tactics is most likely to backfire when misused?

    <p>Coercive Power</p> Signup and view all the answers

    Which base of power relies on the ability to punish non-compliance?

    <p>Coercive Power</p> Signup and view all the answers

    Which power base has shown to be unrelated to employee satisfaction and performance?

    <p>Legitimate Power</p> Signup and view all the answers

    What type of power depends on one's position within the organizational hierarchy?

    <p>Formal Power</p> Signup and view all the answers

    What tactic involves using flattery or praise before making a request?

    <p>Ingratiating</p> Signup and view all the answers

    Reward Power can be based on which of the following?

    <p>Distribution of value rewards.</p> Signup and view all the answers

    Which tactic is NOT considered a base of formal power?

    <p>Expert Power</p> Signup and view all the answers

    What is essential for power to manifest in an organizational context?

    <p>Dependence of B on resources controlled by A.</p> Signup and view all the answers

    Which type of power is primarily related to someone’s expertise in a particular area?

    <p>Expert Power</p> Signup and view all the answers

    Which of the following is NOT a formal base of power identified in organizations?

    <p>Referent Power</p> Signup and view all the answers

    Which influence tactic is most effective when the audience is highly interested in the outcomes?

    <p>Rational persuasion</p> Signup and view all the answers

    What was the key outcome of the managers who received feedback and training in influence tactics compared to those who did not?

    <p>Experimental group had higher ratings of influence</p> Signup and view all the answers

    How do individualistic cultures typically view power?

    <p>As a personalized tool for advancing personal objectives</p> Signup and view all the answers

    Which influence tactic is likely to backfire?

    <p>Pressure</p> Signup and view all the answers

    What is the impact of having a good relationship between a supervisor and a subordinate on influence attempts?

    <p>More positive perception of resistance</p> Signup and view all the answers

    What is an effective approach for downward influence in an organizational hierarchy?

    <p>Articulating a clear and inspiring vision</p> Signup and view all the answers

    What typically characterizes lateral influence within an organization?

    <p>Influencing those who are peers or equals</p> Signup and view all the answers

    What effect does an inspiring vision have on employees?

    <p>It helps employees determine their own path to the goal</p> Signup and view all the answers

    What characterizes organizational politics?

    <p>The use of power to affect decision making for self-serving behavior.</p> Signup and view all the answers

    What type of political behavior falls within the guidelines of acceptable business practices?

    <p>Legitimate political behavior.</p> Signup and view all the answers

    Which of the following is an example of illegitimate political behavior?

    <p>Whistle blowing to expose misconduct.</p> Signup and view all the answers

    Which group of individuals is most likely to abuse power?

    <p>Individuals low in status who gain power.</p> Signup and view all the answers

    Which of the following is NOT a feature of political behavior in organizations?

    <p>Activities required as part of formal roles.</p> Signup and view all the answers

    How can cultural fit within an organization affect political influence?

    <p>Individuals who fit the culture obtain more influence.</p> Signup and view all the answers

    What is a consequence of enabling high levels of power in individuals?

    <p>Overconfident decision making.</p> Signup and view all the answers

    What is the primary cause of political behavior in organizations?

    <p>Individual factors such as ambition.</p> Signup and view all the answers

    Study Notes

    Power in Organizations

    • Power is the ability to influence the behavior of others to act in accordance with one's wishes.
    • Dependence is key to power. A person can only have power over you if they control something you desire.
    • Formal Power comes from an individual's position within the organization, including:
      • Coercive power: Based on fear of negative consequences for non-compliance.
      • Reward power: Based on the ability to distribute valued rewards.
      • Legitimate power: Based on the individual's formal position in the organization's hierarchy.
    • Personal Power stems from an individual's unique characteristics:
      • Expert power: Based on specialized knowledge or skills.
      • Referent power: Based on identification with someone seen as having desirable resources or traits.
    • Personal power is generally more effective than formal power.

    Nine Power Tactics

    • Legitimacy: Relying on authority or organizational rules.
    • Rational persuasion: Presenting logical arguments and evidence.
    • Inspirational appeals: Appealing to values, needs, or aspirations.
    • Consultation: Involving others in decision-making.
    • Exchange: Offering benefits or favors in exchange for compliance.
    • Personal appeals: Appealing to friendship or loyalty.
    • Ingratiation: Using flattery or praise.
    • Pressure: Using threats or demands.
    • Coalitions: Enlisting the support of others.

    Political Behavior in Organizations

    • Organizational politics refers to the use of power to influence decision-making in a self-serving way, potentially going against organizational norms.
    • Political behavior involves activities outside of one's formal role that influence the distribution of advantages – like withholding information, spreading rumors, or leaking confidential information.
    • Legitimate political behavior falls within acceptable business practices.
    • Illegitimate political behavior uses tactics that are deemed unethical or harmful to the organization.
    • Individual factors like a high need for power or a Machiavellian personality can contribute to political behavior.
    • Organizational factors contributing to political behavior include limited resources, ambiguity in roles, and a culture of competition or reward for political maneuvering.

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    Description

    Explore the different types of power and influence within organizations. This quiz covers formal power, personal power, and various power tactics. Enhance your understanding of how power dynamics function in a professional environment.

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