2 Dependency the Key to Power 237-238 Hard

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Questions and Answers

Which factor is inversely proportional to dependency in a relationship?

  • Alternative sources of supply (correct)
  • Possession of something plentiful
  • Possession of money
  • Intelligence

What creates dependency in a relationship?

  • Possession of something plentiful
  • Intelligence
  • Control over something others crave (correct)
  • Possession of money

What increases dependency in a relationship?

  • Control over something nobody wants
  • Possession of money
  • Perceived importance of the controlled resource (correct)
  • Possession of something plentiful

What resource must be perceived as scarce to create dependency?

<p>Important knowledge (A)</p> Signup and view all the answers

Which of the following influence tactics is typically the least effective?

<p>Pressure (D)</p> Signup and view all the answers

According to the text, which influence tactic is effective across organizational levels?

<p>Rational persuasion (B)</p> Signup and view all the answers

Which direction of influence is inspirational appeals most effective?

<p>Downward influence (B)</p> Signup and view all the answers

According to the text, which combination of influence tactics is more effective when the audience does not really care about the outcomes of a decision process or the policy is routine?

<p>Ingratiation and legitimacy (D)</p> Signup and view all the answers

According to the text, what is the main factor that leads to power over others?

<p>Having control over something that others require (A)</p> Signup and view all the answers

In the context of Tim Hortons' franchisees, what limited their autonomy in running their franchise?

<p>The requirement to purchase pre-baked products from a specific supplier (C)</p> Signup and view all the answers

According to the text, what is the relationship between dependency and power?

<p>The greater B's dependency on A, the greater the power A has over B (D)</p> Signup and view all the answers

True or false: Franchisees of Tim Hortons have a high level of autonomy in running their franchise.

<p>False (B)</p> Signup and view all the answers

True or false: According to the text, the greater B's dependency on A, the greater the power A has over B.

<p>True (A)</p> Signup and view all the answers

True or false: The donuts baked in-store at Tim Hortons cost more than the pre-baked products sold by Maidstone Bakeries.

<p>False (B)</p> Signup and view all the answers

True or false: Dependency is directly proportional to the alternative sources of supply.

<p>False (B)</p> Signup and view all the answers

True or false: Possession of a plentiful resource increases your power.

<p>False (B)</p> Signup and view all the answers

True or false: Money results in power in the circles of the super rich.

<p>False (B)</p> Signup and view all the answers

True or false: Scarcity of a resource creates dependency.

<p>True (A)</p> Signup and view all the answers

True or false: Rational persuasion, inspirational appeals, and consultation are the most effective influence tactics.

<p>True (A)</p> Signup and view all the answers

True or false: Pressure tends to frequently backfire and is typically the least effective influence tactic.

<p>True (A)</p> Signup and view all the answers

True or false: Using a single soft tactic is more effective than using a single hard tactic.

<p>True (A)</p> Signup and view all the answers

True or false: Combining two soft tactics or a soft tactic and a hard tactic is more effective than using a single soft tactic.

<p>True (A)</p> Signup and view all the answers

What is the relationship between dependency and power?

<p>The greater B's dependency on A, the greater the power A has over B.</p> Signup and view all the answers

What creates dependency in a relationship?

<p>When you possess anything that others require but that you alone control, you make them dependent upon you and therefore you gain power over them.</p> Signup and view all the answers

According to the text, what is the main factor that leads to power over others?

<p>Understanding dependency is central to furthering your understanding of power itself.</p> Signup and view all the answers

What are the nine influence tactics identified in the study?

<ol> <li>Rational persuasion</li> <li>Inspirational appeals</li> <li>Consultation</li> <li>Ingratiation</li> <li>Personal appeals</li> <li>Exchange</li> <li>Coalitions</li> <li>Pressure</li> <li>Legitimacy</li> </ol> Signup and view all the answers

Which influence tactics tend to be the most effective?

<p>Rational persuasion, inspirational appeals, and consultation</p> Signup and view all the answers

Which influence tactic is typically the least effective?

<p>Pressure</p> Signup and view all the answers

What factors affect the effectiveness of influence tactics?

<p>The sequencing of tactics, a person's skill in using the tactic, and the culture of the organization</p> Signup and view all the answers

According to the text, what are the three factors that increase dependency?

<p>The three factors that increase dependency are importance, scarcity, and lack of substitutes.</p> Signup and view all the answers

Give an example from the text that demonstrates how possession of a scarce resource can create dependency.

<p>An example from the text is how low-ranking employees gain power if they have important knowledge not available to high-ranking employees.</p> Signup and view all the answers

According to the text, why do most organizations develop multiple suppliers rather than give their business to only one?

<p>Most organizations develop multiple suppliers to decrease dependency and increase their power.</p> Signup and view all the answers

Explain how scarcity of a resource creates dependency.

<p>Scarcity of a resource creates dependency because when a resource is perceived as scarce, it becomes more valuable and others become dependent on those who control it.</p> Signup and view all the answers

Franchisees have very limited ______ in running their franchise.

<p>autonomy</p> Signup and view all the answers

The greater B's ______ on A, the greater the power A has over B.

<p>dependency</p> Signup and view all the answers

When you possess anything that others require but that you alone control, you make them ______ upon you and therefore you gain power over them.

<p>dependent</p> Signup and view all the answers

According to the text, possession of a scarce resource makes those who don't have it dependent on those who ___.

<p>do</p> Signup and view all the answers

According to the text, scarcity can help explain how low-ranking employees gain power if they have important ___ not available to high-ranking employees.

<p>knowledge</p> Signup and view all the answers

According to the text, if something is plentiful, possession of it will not increase your ___.

<p>power</p> Signup and view all the answers

According to the text, the fewer substitutes for a resource, the more power comes from control over that ___.

<p>resource</p> Signup and view all the answers

According to the text, the most effective influence tactics are rational persuasion, inspirational appeals, and ______.

<p>consultation</p> Signup and view all the answers

Using facts and data to make a logical or rational presentation of ideas is known as ______ persuasion.

<p>rational</p> Signup and view all the answers

The least effective influence tactic, according to the text, is ______.

<p>pressure</p> Signup and view all the answers

When making a request, appealing to loyalty and friendship is an example of using ______ appeals.

<p>personal</p> Signup and view all the answers

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