Postal Services and Operations
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Questions and Answers

Which Postal Stores Depot serves the Gujarat Circle?

  • PSD Patna
  • PSD Kochi
  • PSD Ahmedabad (correct)
  • PSD Delhi

    • What must the Head Postmaster do upon receiving stamps and Postal Stationery?

  • Return all stamps to the Postal Stores Depot without checking.
  • Store the items without any verification.
  • Verify the received articles against the accompanying invoice. (correct)
  • Immediately distribute them to local post offices.

    • What is the maximum time allowed for the Head Postmaster to acknowledge the invoice after verification?

  • 1 day
  • 2 days
  • 5 days
  • 3 days (correct)

    • Which Postal Stores Depot serves the North East Circle?

    <p>PSD Guwahati</p> Signup and view all the answers

    Which of the following circles is served by PSD Ludhiana?

    <p>Punjab Circle</p> Signup and view all the answers

    What type of process must the Head Post Office follow for procurement and sales?

    <p>End to end electronic process</p> Signup and view all the answers

    Which Postal Stores Depot handles the supply for Tamil Nadu Circle?

    <p>PSD Chennai</p> Signup and view all the answers

    Which of the following statements is NOT accurate regarding the role of the Head Postmaster?

    <p>The Head Postmaster can delay the acknowledgment of the invoice as needed.</p> Signup and view all the answers

    What should be done as soon as a license is issued?

    <p>Send intimation to the Postal Accounts office about the newspaper organization and security deposits.</p> Signup and view all the answers

    What is required to accompany articles posted under the licensing arrangement?

    <p>An invoice in duplicate in the prescribed form.</p> Signup and view all the answers

    How often are bills for postage presented to the newspaper?

    <p>Fortnightly on the 16th and 1st of each month.</p> Signup and view all the answers

    What happens if the bill remains unpaid by the end of the fortnight following the billing period?

    <p>The license is deemed to be cancelled.</p> Signup and view all the answers

    What is the application fee for a new license to use a postal franking machine?

    <p>Rs. 375.</p> Signup and view all the answers

    Who can use the franking services?

    <p>Any individual or organization with a valid license.</p> Signup and view all the answers

    What happens to the fees collected for applying for a license?

    <p>It is credited to a specific postal receipt account.</p> Signup and view all the answers

    What is the renewal fee for an expired franking machine license?

    <p>Rs. 475.</p> Signup and view all the answers

    Which account head is credited with the sale of service stamps?

    <p>1201-00-101-11-01-00</p> Signup and view all the answers

    What does the Print to Post service offer?

    <p>Printing and mailing combined with billing services</p> Signup and view all the answers

    What is the main purpose of Retail Post?

    <p>To allow access to third-party products and services through select Post Offices</p> Signup and view all the answers

    Which sector does the Print to Post service target?

    <p>Telecom and utilities sectors, among others</p> Signup and view all the answers

    What type of commission is related to Field Postal Orders?

    <p>Commission charged by DOP</p> Signup and view all the answers

    Which of the following is generally NOT a service provided under Retail Post?

    <p>Distribution of printed materials</p> Signup and view all the answers

    Which head of account collects revenue for Print to Post service?

    <p>1201-00-800-01-13-00</p> Signup and view all the answers

    What does the sale of postage stamps represent in terms of accounting?

    <p>Credit sale of postage stamps</p> Signup and view all the answers

    What is the primary objective of the India Post e-Commerce Portal?

    <p>To maximize public access to postal services and strengthen rural economy</p> Signup and view all the answers

    Which of the following is a service provided under the India Post e-Commerce Portal?

    <p>Selling products through the e-marketplace</p> Signup and view all the answers

    Which type of commission is collected by India Post for old age pensions?

    <p>Commission received from State Governments</p> Signup and view all the answers

    What does the fee for the application for registration in the nomination process pertain to?

    <p>A fee for variations or cancellations in nomination</p> Signup and view all the answers

    What does the excess credit or short debit on account of custom duty involve?

    <p>Inward foreign mail articles and outward prepaid parcels</p> Signup and view all the answers

    Which of the following accurately describes the handling charges received by the Department of Posts?

    <p>Handling charges received from PFRDA for voluntary retirement schemes</p> Signup and view all the answers

    The commission charged for the new pension system is classified as what?

    <p>Upfront charges</p> Signup and view all the answers

    What additional benefit does the India Post e-Commerce Portal provide besides selling products?

    <p>Connecting the country through digital and physical platforms</p> Signup and view all the answers

    What is a key service offered by Business Post for larger companies?

    <p>Mail collection from customer premises</p> Signup and view all the answers

    Which of the following fees is associated specifically with speed post services?

    <p>Insurance charges for speed post parcel</p> Signup and view all the answers

    How does Business Post ensure revenue accountability?

    <p>By crediting revenues to a specific head account</p> Signup and view all the answers

    What is a feature of the Business Post services provided by India Post?

    <p>Franking, inserting, sealing, and addressing options</p> Signup and view all the answers

    When were the Business Post rates last updated as mentioned?

    <p>01-04-2015</p> Signup and view all the answers

    What method can be used for postage collections according to the provided services?

    <p>Cash, Cheque and DD, and Digital modes</p> Signup and view all the answers

    Which service requires mandatory biometric updation?

    <p>Biometric updation of children</p> Signup and view all the answers

    What is the purpose of the amount realized for the issue of post office identity cards?

    <p>Revenue for postal services</p> Signup and view all the answers

    What fees are related to the management of cash certificates?

    <p>Service charges</p> Signup and view all the answers

    Which of the following is accepted as a mode of postage payment?

    <p>Debits, credits, cheques, and franking</p> Signup and view all the answers

    Under what condition can Registered Newspapers post without prepayment of postage?

    <p>If they are licensed by the postal department</p> Signup and view all the answers

    What is a primary advantage of using Business Post services?

    <p>Collection of mail from customer premises</p> Signup and view all the answers

    What type of commission is related to the sale of international i-card application forms?

    <p>Sales commission</p> Signup and view all the answers

    Which of the following is NOT included in the revenue streams of speed post?

    <p>Insurance charges for international parcels</p> Signup and view all the answers

    What represents the main accountability for revenue in Business Post services?

    <p>Accountability mechanisms for processing and dispatch</p> Signup and view all the answers

    What is the purpose of the Business Post Centres established by India Post?

    <p>To manage Business Post consignments</p> Signup and view all the answers

    How is the revenue from Business Post activities accounted for?

    <p>Under Head of Account 1201-00-101-03-01-00</p> Signup and view all the answers

    Which mailing solutions does Business Post provide?

    <p>Services including mail preparation and addressing</p> Signup and view all the answers

    What is included in the rates for booking magazines?

    <p>GST at 18%</p> Signup and view all the answers

    Which of the following statements about the International Money Transfer Service (IMT) is correct?

    <p>Only personal remittances to India are permissible under MTSS.</p> Signup and view all the answers

    What is the commission account credited with for IMT transactions?

    <p>1201-00-800-55-01-00</p> Signup and view all the answers

    What is the postal rate for magazines delivered within the municipal area weighing up to 20 grams?

    <p>Rs 8/-</p> Signup and view all the answers

    What is the postal rate for magazines delivered outside the municipal area weighing over 100 grams?

    <p>Rs 12/-</p> Signup and view all the answers

    Who is authorized to issue, renew, suspend, or cancel a license for the Franking Machine?

    <p>The Head of the Postal Division or designated officials</p> Signup and view all the answers

    What is the validity period of a Franking Machine license after its generation request?

    <p>5 years</p> Signup and view all the answers

    Which category of Franking Machine license is exclusively for the Department of Posts?

    <p>Departmental</p> Signup and view all the answers

    What is required for a commercial licensee to operate a Franking Machine?

    <p>A list of clients with consent letters</p> Signup and view all the answers

    What action must a customer take to renew an expired Franking Machine license?

    <p>Pay the renewal fee and raise a renew request</p> Signup and view all the answers

    Which of the following is NOT a service available at designated post offices concerning Franking Machines?

    <p>Transfer of ownership of the machine</p> Signup and view all the answers

    What happens to a Franking Machine license after 5 years?

    <p>It expires automatically</p> Signup and view all the answers

    An Individual licensee for a Franking Machine can include which of the following?

    <p>A person or organization using it for their own mail</p> Signup and view all the answers

    What happens to the unpaid balance of electronic Money Orders (eMOs) after three financial years?

    <p>It will be transferred to the revenue head as forfeited Money Orders.</p> Signup and view all the answers

    For how long are unclaimed Indian Postal Orders (IPOs) preserved at Post and Accounts Offices (PAOs)?

    <p>Twelve months</p> Signup and view all the answers

    Which Head of Account is used for accounting customs duty?

    <p>003700800120000</p> Signup and view all the answers

    What service charges does the Department of Posts receive for Aadhaar services for new enrolments?

    <p>1200-00-200-23-01-00</p> Signup and view all the answers

    What must occur before unpaid eMOs can be subsequently paid out?

    <p>A claim must be established for the payment.</p> Signup and view all the answers

    Which head of account collects revenue from mandatory biometric updation of children related to Aadhaar services?

    <p>1201-00-200-23-02-00</p> Signup and view all the answers

    What is included in the customs duty assessed on foreign parcels?

    <p>Customs duty and postal fee</p> Signup and view all the answers

    To which Head of Account are the amounts from unclaimed IPOs transferred after twelve months?

    <p>1201-00-200-24-00-00</p> Signup and view all the answers

    What is one reason unpaid amounts may occur when closing saving bank accounts?

    <p>Lack of information on the depositor's whereabouts</p> Signup and view all the answers

    Which of the following is associated with recoveries due to penal interest charged?

    <p>LTC/TA advances</p> Signup and view all the answers

    What describes a source of revenue linked to the sale of post office compound products?

    <p>Sale proceeds of compound products</p> Signup and view all the answers

    What could contribute to excess credit in postal orders?

    <p>Errors in transaction entries</p> Signup and view all the answers

    Which fee is related to government servants providing service to private entities?

    <p>Share dues from work done for private bodies</p> Signup and view all the answers

    What is the primary purpose of the mandatory biometric updation of children?

    <p>To maintain updated identity verification</p> Signup and view all the answers

    Which mode of postage collection allows for transactions without upfront payment?

    <p>Registered Newspaper postings</p> Signup and view all the answers

    What service fee is charged for verification of addresses?

    <p>Fee for address confirmation</p> Signup and view all the answers

    Which of the following is a method used for postage collections?

    <p>Advance payments</p> Signup and view all the answers

    What type of commission is associated with the sale of international i-card application forms?

    <p>Sales commission</p> Signup and view all the answers

    What distinguishes the payment made through e-bill services for utilities?

    <p>Accepts various digital payment methods</p> Signup and view all the answers

    How is revenue from postage collections for ordinary services recorded?

    <p>Directly to Head Postage realized in cash</p> Signup and view all the answers

    Which service requires a specific commission for the sale of tickets?

    <p>Transport corporation ticket sales</p> Signup and view all the answers

    Which of the following features is NOT associated with Domestic Speed Post services?

    <p>Next day delivery guarantee</p> Signup and view all the answers

    What does 'Cash On Delivery' (COD) in Speed Post allow customers to do?

    <p>Buy products and delay payment until delivery.</p> Signup and view all the answers

    Which of the following is NOT included as a revenue source for Speed Post?

    <p>International customs fees</p> Signup and view all the answers

    What is one responsibility of the Postmaster regarding registered customers?

    <p>Ensure timely payments are accounted for.</p> Signup and view all the answers

    What function does the 'Book Now Pay Later' feature of Speed Post serve?

    <p>Permits booking without payment for registered users.</p> Signup and view all the answers

    Which feature of Speed Post allows for compensation in case of delay or loss?

    <p>Insurance charges</p> Signup and view all the answers

    How can registered customers make payments in Speed Post services?

    <p>Using digital payment methods directly into the Postmaster's account.</p> Signup and view all the answers

    What is the purpose of the Standard Operating and accounting procedure concerning Speed Post?

    <p>To provide guidelines for handling postal receipts and payments.</p> Signup and view all the answers

    What types of services generate revenue under Minor Head categories 101 to 800?

    <p>Traditional &amp; BD product revenue, money orders, and insurance commissions</p> Signup and view all the answers

    Which of the following services is specifically associated with cash collected for business mail?

    <p>Speed post cash on delivery fee</p> Signup and view all the answers

    How is the revenue from returned products or services generally accounted?

    <p>Debited to the respective product or services head</p> Signup and view all the answers

    What represents a fee related to services under the Minor Head focusing on free postal services?

    <p>Handling charges for free post services</p> Signup and view all the answers

    Which type of revenue is generated from postage realized in cash on account of e-post services?

    <p>Postage on electronic communications</p> Signup and view all the answers

    Which of the following describes a non-cash service in the revenue accounting process?

    <p>Renewal fees for free post services</p> Signup and view all the answers

    What is included in the collection of revenues for Postage-related services?

    <p>Speed post e-commerce revenue</p> Signup and view all the answers

    Which of the following options best describes handling charges within the context of postal services?

    <p>Charges for the physical handling of parcels</p> Signup and view all the answers

    What is the Fixed Rate of Return percentage for RPLI according to the revised formula accepted in 2011?

    <p>12%</p> Signup and view all the answers

    How is the revenue or commission for different services collected via e-Payment through the Post Office network characterized?

    <p>Many-to-one solution</p> Signup and view all the answers

    What does the Post Office recover its commission on in most cases?

    <p>At the source or upon raising bills</p> Signup and view all the answers

    What type of services does the Post Office perform to generate revenue through e-Payment solutions?

    <p>Utility bill collections</p> Signup and view all the answers

    Which element is NOT directly associated with the calculation of FRR for PLI and RPLI?

    <p>National tax collections</p> Signup and view all the answers

    What is one of the key responsibilities of Postmasters regarding e-Payments?

    <p>To ensure bills are raised periodically and commission is obtained</p> Signup and view all the answers

    What type of payments can be collected using the e-Payment solution from the Post Office?

    <p>Various bills including taxes and fees</p> Signup and view all the answers

    Which of the following is a business service provided by the Post Office for revenue collection?

    <p>Commission on collection of e-bills</p> Signup and view all the answers

    Study Notes

    Postal Stores Depots

    • Head Post Offices obtain supplies of postage stamps, stationery, and other stamps from Postal Stores Depots.
    • Head Post Offices use an electronic process for procurement, sales, inventory, transfers, and verification with Stores Depots.
    • There are 15 Postal Stores Depots serving different postal circles in India.

    Stamps and Stationery Handling

    • Head Post Offices are required to verify stamps and stationery received from Postal Stores Depots against the accompanying invoice, within 3 days.
    • A copy of the invoice, duly acknowledged, must be returned to the Stores Depot.

    Newspaper Licensing

    • Head of Circle/Region must notify the Postal Accounts Office about the issuing of licenses to newspaper organizations.
    • The notification includes the name of the organization and the amount of security deposit received.
    • Cancellation of licenses must also be reported to the Circle Postal Accounts Office.

    Franking Services

    • A postal franking machine is used to stamp postage and fees on private and official postal articles.
    • Individuals and organizations can use franking services after obtaining a valid license from Postal Authorities.
    • The fee for a new license is Rs. 375 and the renewal fee is Rs. 475.

    Speed Post Revenue

    • Revenue from Speed Post services is categorized under different headings:
      • Speed Post – Document
      • Speed Post – Cash on Delivery Fee
      • Revenue from Business Reply Speed Post Articles
      • Postage Realized for One India One Rate Speed Post
      • Speed Post – e-Commerce Revenue
      • PRC Speed Post – e-Commerce – COD
      • PRC Speed Post – e-Commerce – Non-COD
      • COD Fee for e-Commerce Speed Post
      • Speed Post Parcel
      • Cash on Delivery Fees for Speed Post Parcel
      • Insurance Charges for Speed Post Parcel
      • Proof of Delivery Fee for Speed Post Parcel

    Business Post Services

    • Business Post offers mail preparation and delivery solutions for businesses, including collection, franking, insertion, sealing, and addressing.
    • Business Post Centres are located in major cities, handling large mail volumes.
    • Revenue from Business Post services is credited to Head of Account 1201-00-101-03-01-00.

    Service Stamps

    • Service Postage Stamps are sold in all post offices and the revenue is credited to Head of Account 1201-00-101-11-01-00.

    Print to Post Services

    • Print to Post is an integrated service offering printing, mail room services, distribution, and bill collection services to businesses.
    • Revenue from Print to Post is credited to Head of Account 1201-00-800-01-13-00.

    Field Postal Orders

    • Field Postal Orders, available at Army Post Offices, are a remittance facility for defense personnel.
    • Commission earned on Field Postal Orders is credited to Head of Account 1201-00-102-05-00-00.

    Retail Post Services

    • Retail Post offers third-party products and services through Post Offices, including the collection of bills and fees.
    • Retail Post utilizes the extensive network of over 150,000 Post Offices across India.

    Retail Post Revenue

    • Various sources of revenue under Retail Post are categorized:
      • Excess Sale Proceeds of Depreciated Assets
      • Nomination Registration Fees
      • Post Office Identity Card Fees
      • Excess Credit or Short Debit on Customs Duty
      • Remuneration for MGNREGA Workers
      • Commission from State Governments for Old Age Pension
      • Commission for NERGA Workers' Wages
      • Commission/Upfront Charges under New Pension System
      • Income/DOP share from PMJJBY
      • DOP Share from Pradhan Mantri Suraksha Bima Yojana
      • Handling Charges from PFRDA for APY
      • Gain from Exchange on International Electronic Money Order
      • Interest on Delayed Reimbursement of DOP Dues
      • Registration Fee for Cable TV Operators
      • Address Verification Fees
      • Commission from LIC for Premium Collection
      • Sale Proceeds of Parcel Boxes and Envelopes

    E-Commerce Portal

    • India Post's e-Commerce Portal aims to expand public access to postal services and encourage rural entrepreneurship.
    • It will provide an e-marketplace for rural artisans, Self Help Groups (SHGs), and women entrepreneurs.

    Other Services and Service Fees

    • Biometric / Demography updates for Aadhaar are accounted for under: 1201-00-200-22-01-00
    • Aadhaar Printout colour: 1200-00-200-22-02-00
    • Aadhaar Printout black and white: 1200-00-200-22-03-00
    • New Aadhaar Enrolment: 1200-00-200-23-01-00
    • Mandatory Biometric Updation of Children: 1201-00-200-23-02-00

    Postage Collections

    • Postage can be collected in the following ways:
      • Cash
      • Cheque and DD
      • Digital modes:
        • Debit/credit card
        • Net banking
        • UPI Payments
        • Live QR/QR code
        • POSB debit
      • Franking
      • Book Now Pay Later
      • Advance payments

    Registered Newspapers without Prepayment of Postage

    • The Department of Posts can grant licenses to post registered newspapers without prepayment of postage under certain conditions.
    • Licenses can be issued, renewed, suspended or cancelled by the Head of the Postal Division, independent Gazetted Postmaster of the office, Directors Mumbai, Kolkata and New Delhi GPO or Officer Commanding Postal/ SDS Unit/ SBPO.
    • The Licensing Authority is responsible for franking machine license issuance.

    Franking Machine Services

    • Services available at designated post offices include:
      • Pay License fee for new/renewal of License
      • Apply for a new Franking Machine License
      • Apply for renewal of Franking Machine License
      • Apply for cancellation of a License/Franking Machine
      • Apply for change in address of Franking Machine
      • Recharge of Franking Machines
      • Refunds for mutilated impressions
      • Rebate for normal use, and electronic data.

    Franking Machine License Categories

    • Three categories of licenses:
      • Individual- For own mail, or mail from sister concerns
      • Commercial- Users must submit a list of clients along with consent letters and can be:
        • Mailing Agent: A person, firm or company sending articles on behalf of a third party.
        • Registrar: A person, firm or company sending articles on behalf of a third party but in their own name.
      • Departmental- Exclusively for the Department of Posts.

    Franking Machine License Validity and Renewal

    • Franking machine licenses are valid for 5 years after the date of license generation.
    • Licenses expire automatically after which a renewal request must be raised and the renewal fee paid.

    Business Post

    • Provides complete mailing solutions, including collection of mail from customer premises, franking, inserting, sealing, and addressing.
    • Revenue is credited to Head of Account 1201-00-101-03-01-00- Business Post.

    Forfeited Money Orders

    • The unpaid balance of eMOs is kept open for three financial years.
    • After the third financial year, the balance lapses to the government and is transferred to the revenue head – forfeited Money Orders.
    • Forfeited eMOs are credited to Head of account 1201-00-800-23-00-00.

    Forfeited Indian Postal Orders

    • Unclaimed IPOs are kept for 12 months.
    • After 12 months, the amount is transferred to postal receipts under 1201-00-800-24-00-00.

    Customs Duty - Postal Fee

    • Foreign parcels and articles of letter mail are subject to customs duty.
    • The duty includes a postal fee at a prescribed rate of Rs. 100 (parcel and EMS) or Rs.30 (small packet).
    • Postal fees are accounted for under Head of Account 120100101010100.
    • Customs duty is accounted for under Head of Account 003700800120000.

    Commission on Aadhar Services

    • UIDAI leverages the Department of Posts’ national network to offer Aadhaar and authentication services.
    • Service charges are credited under postal receipts head of account:
      • 1201-00-200-22-01-00: Other Biometric/Demography Updation
      • 1200-00-200-22-02-00: Aadhar Printout Colour
      • 1200-00-200-22-03-00: Aadhar Printout black and white
      • 1200-00-200-23-01-00: New Aadhar Enrolment
      • 1201-00-200-23-02-00: Mandatory Biometric Updation of Children

    Magazine Booking Rates

    • Delivery outside the municipal area: Rs. 12 for the first 20 grams, and Rs. 3 for each additional 100 grams.
    • Delivery within the municipal area: Rs. 8 for the first 20 grams, and Rs. 3 for each additional 100 grams.
    • The above rates include GST at 18%.

    Commission on Account of IMT Transactions of WUMT

    • Money Transfer Service Scheme is a quick and easy way of transferring personal remittances from abroad to beneficiaries in India.
    • Only inward personal remittances into India are permissible.
    • The commission is adjusted centrally and credited to Head of account 1201-00-800-55-01-00.

    Revenue Streams of Department of Posts - Explained

    • Department of Posts (DOP) generates revenue from various sources including Postage, Services, Postal Life Insurance Fund (PLI), and e-Payment Solutions along with other miscellaneous receipts.
    • Minor Head Codes 101, 102, 108, 200, 800, and 201 of the DOP budget represent revenue from:
      • Traditional & BD product Revenue
      • Commission on Money order/IPO
      • Commission on PRRS
      • Other services (SB & Certificate management, other receipts)
      • Net receipts from other Postal administration
    • Remuneration from PLI Fund: The remuneration available from PLI is used for covering the working expenses of DOP.
    • Refund and Charges: Any refunds or charges not covered under separate budget heads are debited to the specific product or service head under which the revenue is earned.
    • Postage Collection Modes:
      • Cash
      • Cheques and DD
      • Digital Modes (Debit cards, Credit cards, Net-banking, UPI Payments, Live QR, QR code, POSB debit, etc.)
      • Franking
      • Book Now Pay Later and advance payments
    • Registered Newspapers: Licensed newspapers are eligible to post their newspapers without pre-payment of postage under certain conditions.
    • Domestic Speed Post (Document & Parcel): Offers local and distance-based services with insurance, pick-up, Book Now Pay Later, Cash On Delivery, volume-based discounts, and compensation for delay or loss of articles.
    • International Speed Post (EMS): Booking can be done both offline and online, with detailed rules outlined in the Standard Operating and Accounting procedures.
    • Digital Payments: All digital payments, including direct payments into Postmasters Bank Remittance account, should be promptly brought to the Post Office account.
    • FRR (Fixed Rate of Return) for PLI & RPLI:
      • The FRR for PLI and RPLI was initially calculated using a specific formula.
      • In 2011, the formula was revised with FRR set at 4% and 12% of the premium income for PLI and RPLI, respectively, plus direct costs.
      • The revised formula continues to be used.
      • The amount collected from PLI is used to cover working expenses of DOP.
    • DOP e-Payment Solutions:
      • Facilitates businesses and organizations to collect bills and other payments using the Post Office network.
      • Provides a many-to-one solution for collecting money (telephone bills, electricity bills, examination fees, taxes, university fees, school fees, etc.).
      • Collection is consolidated electronically, and payments are made centrally through Cheque/ECS from a specified Post Office.
      • Commission is typically recovered at source.
      • Postmasters are responsible for raising bills periodically and ensuring commission is obtained and accounted for.
    • Experimental Offices:
      • Sums found excess in counters, treasuries, and letter boxes.
      • Sale proceeds of post office compound products.
      • Excess credit or short charge on account of Indian postal orders.
      • Short payments on account of saving bank money orders and cash certificate transactions.
      • Miscellaneous sums paid into the post office by railway mail service officers.
      • Recoveries on account of penal interest charged on outstanding LTC/TA advances.
      • Unpaid amounts on the closure of saving bank accounts.
      • Credits for the cost of making good the damage done to postal assets.
      • Recoveries on account of wards and recoveries on account of traveling allowances for medical examination for postal life insurance in previous years.
      • Amount at credit of a saving bank depositor drawn as per audit office instructions but not paid due to lack of information about the depositor’s whereabouts.
      • Share due to the government on account of fees received by government servants for work done for private bodies.
      • Fees recovered from a government servant for supplying a copy of their service book.
      • Fees for issuing a certificate of discharge for a PO certificate.

    Sub-Headings

    • Postage Realised in Cash for Ordinary Services: Includes postage collected for standard mail.
    • Speed Post - Document: Includes postage for documents sent through speed post.
    • Speed Post - Cash on Delivery Fee: Extra fee collected when the recipient pays for the article at the time of delivery.
    • **Revenue Realised Under Business Reply Speed Post: ** Revenue generated from the Business Reply Speed Post service, which allows organizations to pre-pay postage for customer replies.
    • Postage Realised in Cash for One India One Rate Speed Post: Applies to speed post articles sent within India at a uniform rate regardless of destination.
    • Speed Post - e-commerce Revenue: Includes revenue generated from e-commerce-related speed post services (orders, shipments, etc.)
    • Speed Post - e-commerce- COD (Cash on Delivery): Revenue from e-commerce shipments delivered with a cash on delivery option.
    • Speed Post - e-commerce - non COD: Revenue from non cash-on-delivery e-commerce shipments.
    • Commission/ Remuneration for Sale of Tickets for Road Transport Corporation: Commission earned for selling tickets of road transport corporations.
    • e-bills (BSNL, Airtel, Education, Finance, RTO, Telecom, Electricity, Water Supply, Property Tax, Income Tax departments etc.): Commission gained from collecting bills for various service providers.
    • Commission on Collection of Bills of M/S Mobi Link: Commission earned for collecting bills on behalf of M/S Mobi Link.
    • Management of SB Accounts: Revenue from managing Savings Bank accounts.
    • Management of Cash Certificates - Discharges: Revenue from managing Cash certificates and associated services.
    • Interchange Fee: Fee received for ATM card transactions from other banks.

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    Description

    This quiz covers various aspects of postal services, including the roles of Postal Stores Depots and Head Post Offices in managing stamps, stationery, and licensing for newspapers. It also delves into the procedures for verifying received materials and the use of franking services. Test your knowledge on these essential postal operations!

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